Xinhua Zhongzhou International Hotel Guest Reviews
4.6/5
Very Good
1507 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(1507)
Positive reviews(1440)
Reviews with photos/video(166)
Easy to get around(188)
Friendly front desk staff(128)
Delicious breakfast(112)
Close to metro(96)
Convenient for shopping(36)
Tasty restaurant(18)
Stayed multiple times(15)
Has rooms for families(7)
Negative reviews(67)
Anonymous User
Boutique Queen Room
Stayed in Oct 2023
Solo travellers
7 reviews
3.5/5
Posted on Nov 12, 2023
The staff is very friendly and helpful towards foreigners, even if they hardly speak any English, communication works great thanks to a translation app. The hotel is not the newest, but it is very clean and the breakfast buffet has a large selection. I would describe the location very central. The metro stations is right next to the hotel. Also a 7-11 is in the same street.
Response from Property: 【People's Road Subway Exit】 Hello, distinguished guests! The world is so big that it is fate to meet you in Xinhua Zhongzhou. Xinhua Zhongzhou is committed to making every guest officer feel intimate and warm service. I am glad to see your recognition of our work. With your trust, we will always be ready to bring high-quality services to every guest. At the same time, we will continue to work hard to improve our English level. All the staff of Xinhua Zhongzhou Hotel are looking forward to seeing you next time~~~
Guest User
Boutique Queen Room
Stayed in May 2024
Couples
9 reviews
4.2/5
Very Good
Posted on May 27, 2024
good location to travel , old style hotel yet clean and acceptable, good stuff
Response from Property: 【Free parking lot】Dear guests: Hello! Sanitary service has always been the highest level pursued by Xinhua Zhongzhou International Hotel. We try our best to create warmth, safety, comfort and meet more levels of requirements for every guest. It is most suitable for you who have taste; in addition, the hotel provides free parking, welcome fruits, free luggage storage and valuables, no room inspection and other thoughtful services. We look forward to your visit again. Wish you: well!
Zaishuiwufenzhong。
Deluxe Queen Room
Stayed in Jul 2023
Travel with friends
7 reviews
5.0/5
Outstanding
Posted on Sep 11, 2023
nice nice
Response from Property: [Free parking] Dear guests: Hello! Your choice every time is our great honor, and we are delighted by your consistent support for us. Looking forward to seeing you again!
Xumaosen
Featured Room
Stayed in May 2024
Business travellers
13 reviews
5.0/5
Outstanding
Posted on May 11, 2024
Hygiene: Clean and tidy
Environment: Good, located in the core area of Zhengzhou Erqi Business District, convenient for travel.
Original TextTranslated by Google
Response from Property: [5-8 minutes walk from Erqi Square] Dear guests, hello! The world is so big, and meeting you in Xinhua Zhongzhou is fate. Xinhua Zhongzhou is committed to making every guest feel caring and warm service. To this end, we will continue to work hard and improve to make you feel our warmth. Xinhua Zhongzhou is located at No. 22 Renmin Road, Jinshui District. It is located in the commercial and financial center of the city center of Zhengzhou. It has convenient transportation. Outside the lobby is Exit D of Metro Line 1-Renmin Road Station. It is close to Erqi Square, People's Park, Zijingshan Park, Dennis David City Shopping Center, and has everything you need for eating, drinking, playing and cinemas. Whether it is a business trip or a trip, it is a good choice for you. All the staff of Xinhua Zhongzhou Hotel are looking forward to seeing you again next time~~~
Fengqianxunwang
Enjoyable Twin Room
Stayed in Apr 2024
Family
13 reviews
5.0/5
Outstanding
Posted on Apr 16, 2024
The breakfast is good, parking is convenient, and it is very close to the City of David.
The price of a four-star hotel is really not expensive.
The lobby is very beautiful, and the lounge is also very nice for entertaining.
I personally think it is worth the money.
Original TextTranslated by Google
Response from Property: [Delayed check-out until 14:00] Thank you very much for your 5-star praise. The happiest thing every day is to see everyone's affirmation. Your affirmation is like a cool spring that nourishes our hearts. We will always remember your support, and hope you also remember that there is such an expectant waiting for your next visit. I wish you and your family happiness! Thank you again for your support of Xinhua Zhongzhou!
Qiyi
Executive Room (2 Beds)
Stayed in Apr 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Apr 13, 2024
The hotel is in a great location and convenient for travel. Zhengzhou has been a bit hot these days. After informing the waiter, a thin blanket was immediately delivered. Seeing that I had medicine on the table, the waiter left a note to let me know that two more bottles of water were put in, which was very considerate. After checking out, the customer service found that something was left in the room, so they took the initiative to call and express it to me. Thank you very much🙏The Chinese restaurant in the hotel is also good. I had 2 meals there. It is more delicious and cleaner than the restaurants outside. Recommended to stay
Original TextTranslated by Google
Response from Property: [Fifth Floor·Chinese Restaurant] I am so happy to see your 5-point praise. This feeling is like flying in the sky of fate. The beautiful dream has become different because of you. I am grateful for having such a special you. We are committed to providing a comfortable stay environment for every friend who comes to the store. Whether it is the lady at the front desk or the aunt in the guest room, every friend is super attentive. I hope that the service you feel will be as subtle as that of your family. The spring breeze when you enter the door and the subtle care during your stay, thank you again for your perception of our attentive service, and look forward to your visit again!
Guest User
Executive Queen Room
Stayed in Apr 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Apr 3, 2024
The room facilities are complete, the service attitude of the front desk lady is also very good, the Henan cuisine is not bad, the roast duck is also delicious, the stewed noodle soup is fresh and delicious, highly recommended
Original TextTranslated by Google
Response from Property: [Refuse pre-prepared dishes] Dear guests, hello! Thank you very much for taking the time out of your busy schedule to give us a fair evaluation. The happiest thing today is to see your full 5-point praise. We have passed this joy to every staff member of Xinhua Zhongzhou. Your praise is the greatest affirmation and encouragement for our work. We will continue to serve our guests with enthusiasm and sincerity. We hope that our service can make every guest staying at Xinhua Zhongzhou International Hotel feel the warmth of home. If you have any needs during your stay, you can call the front desk 24 hours a day. We are happy to serve you and look forward to meeting you again. I wish you a smooth work and all the best!
TQGlpy
Enjoyable Twin Room
Stayed in Mar 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Mar 28, 2024
The location is very good, very close to the central business district of the railway station, and the subway entrance is downstairs, with convenient transportation. The room is very clean, and yogurt and snacks are thoughtfully prepared. The breakfast is also very good, and you can taste the surrounding food. The first choice for business travel. 👍👍👍
Original TextTranslated by Google
Response from Property: [10 minutes by car from Zhengzhou Station] I am very happy to receive such a high evaluation from you. I hope you can regard Xinhua Zhongzhou as your second home away from home. We have always regarded the guests living here as our family, our friends, and our good neighbors, so that every guest who comes can feel the warmth of home. High-quality service is what we have been striving for. We know that only with unremitting efforts can we do better. Looking forward to meeting you next time~
Sshendewoai
Executive Queen Room
Stayed in Mar 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Mar 22, 2024
It's better than expected, there is no smell of smoke, the room is big enough, the service is thoughtful, I will definitely stay here next time if I have the chance.
Original TextTranslated by Google
Response from Property: 【Chinese Restaurant on the Fifth Floor】Dear guests, hello! Thank you very much for taking the time out of your busy schedule to give us a fair evaluation. The happiest thing today is to see your full 5-point praise. We have passed this joy to every staff member of Xinhua Zhongzhou. Your praise is the greatest affirmation and encouragement for our work. We will continue to serve our guests with enthusiasm and sincerity. We hope that our service can make every guest staying at Xinhua Zhongzhou International Hotel feel the warmth of home. If you have any needs during your stay, you can call the front desk 24 hours a day. We are happy to serve you and look forward to meeting you again. I wish you a smooth work and all the best!
Ximolanchangsunwuji
Executive Queen Room
Stayed in Mar 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Mar 10, 2024
The hotel environment is good. There is not only light music but also a robot greeting you when you enter the lobby. The transportation is convenient. There is a subway entrance next to it, which is very convenient to go anywhere. The hotel also has a gym. The room is clean and hygienic. The front desk also gave me a souvenir when I checked in, and there was also a welcome gift after I checked in. It was really thoughtful. I will stay here again next time.
Original TextTranslated by Google
Response from Property: [Late check-out until 14:00] Thank you for your recognition of us. We are honored to meet us among thousands of hotels. Your comments are full of deep love for us. We are deeply grateful again. For us, every word of your evaluation is the greatest support to us. We are very glad to participate in your journey. We also sincerely hope that we will be there in every one of your journeys. We hope to give you the greatest warmth in your future journeys.
Anonymous User
Deluxe Queen Room
Stayed in Mar 2024
Solo travellers
15 reviews
5.0/5
Outstanding
Posted on Mar 24, 2024
Very satisfied with the hotel, so I stayed another day. The hotel is located in the center of Zhengzhou, with an excellent location, and it takes more than ten minutes to walk to Erqi Square.
Convenient transportation, there is a subway station downstairs, and it is very convenient to Zhengzhou Station and Zhengzhou East Station.
Original TextTranslated by Google
Response from Property: [5-8 minutes walk from Erqi Square] Dear distinguished guests, thank you for your support of Xinhua Zhongzhou. The hotel is located in the commercial and financial center of Zhengzhou City, with a superior geographical location and convenient transportation. Metro Line 1-Renmin Road Station Exit D is just outside the lobby. The hotel has been working hard to create a warm and comfortable living environment for guests, and to meet the needs of guests with the highest cost-effectiveness. We always believe that a good reputation must be recommended by the most sincere satisfaction of guests. We will continue to maintain good service and a clean and warm living environment, and strive to do better. We also hope that you can provide more valuable suggestions to help us grow better. We sincerely look forward to your next visit. I wish you a happy life and a happy family!
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Mar 6, 2024
The room decoration style is OK, and the lobby is also grand. It is very suitable for a business trip, with a high cost performance. The breakfast is rich, with a lot of handmade pasta, and the service is also very good. She took the initiative to tell me the breakfast time and place, and the restaurant lady also took the initiative to help me pour tea. When I checked out, she kept asking for my opinion and gave me a souvenir. The overall experience is good. I will come to this hotel again next time I come to Zhengzhou.
Original TextTranslated by Google
Response from Property: 【Chinese and Western buffet breakfast】Dear guests: Hello! Thank you very much for choosing to stay at our Xinhua Zhongzhou International Hotel and taking the time to leave us your experience of staying in your busy schedule. We are very happy to receive your praise and recognition. Providing every guest with a comfortable and quiet accommodation environment and high-quality services has always been our purpose of customer service. We will continue to maintain the excellent quality of Zhongzhou. I believe that our Zhongzhou will continue to bring you an extraordinary experience that is worth the money. Spring is in the air. I hope to meet you soon in the beautiful Xinhua Zhongzhou International Hotel~~~
Yaoyaokaikai
Enjoyable Twin Room
Stayed in Feb 2024
Family
17 reviews
4.2/5
Very Good
Posted on Mar 30, 2024
The hotel is in a good location, with direct bus and subway access from the train station. The hotel is very close to Erqi Square and can be reached on foot. The hotel service is good and the room is relatively clean.
Original TextTranslated by Google
Response from Property: [Renmin Road Subway Station] Dear guests: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you!
Haonanren
Executive Room (2 Beds)
Stayed in Feb 2024
Family
19 reviews
5.0/5
Outstanding
Posted on Feb 15, 2024
The location is very convenient, next to the subway station, not far from Erqi Square. The hotel is tall and grand, the front desk is very fast, the room is clean and tidy, and the dry and wet areas are separated. The only drawback is that the glass is very dirty, it's time to clean it.
Original TextTranslated by Google
Response from Property: [Free parking lot] Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a good time on your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. If Xiaoxin has done something wrong, thank you for pointing it out to us at any time. We will definitely improve and do better. I hope that Xiaoxin can bring you a more perfect stay experience in the next trip. We look forward to meeting you again!
Guest User
Family Friendly Suite - 1-Room (1 living room)
Stayed in Feb 2024
Family
7 reviews
1.0/5
Posted on Feb 5, 2024
Hygiene: It's rated 4 stars, but it feels like a guesthouse. The carpet hasn't been cleaned for years and is covered with hair. The 500-plus-yuan parent-child room is just two rooms connected. The toys for the kids are all broken and haven't been cleaned for years. This is the first time I've come across such a bad 4-star hotel.
Original TextTranslated by Google
Response from Property: 【Delayed check-out until 14:00】Dear guest: Hello! We are very sorry that we did not bring you a satisfactory stay experience this time. Xinhua Zhongzhou has been working hard to create a warm and comfortable living environment for guests, and to meet the needs of guests with the highest cost-effectiveness. During your stay in the hotel, if there are any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. Thank you for pointing out any shortcomings of Xiaoxin at any time. We will definitely improve and do better. I hope that Xiaoxin can bring you a more perfect stay experience in the next trip, and we look forward to meeting you again!