To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(1718)
Positive reviews(1632)
Reviews with photos/video(330)
Near shopping area(126)
Convenient for shopping(121)
Friendly front desk staff(73)
Delicious breakfast(70)
Secluded lake view(32)
Delicious buffet(18)
Luxurious(12)
Negative reviews(84)
Guest User
Star Romance Queen Room
Stayed in Sep 2024
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on Oct 29, 2024
The room was excellent and the location is very convenient. The service was also excellent. I highly recommend and will stay again.
Response from Property: Dear guest: Hello! Thank you for your stay and leaving your valuable review. We are pleased that you are satisfied with our hotel overall, and it is our honor. Since its opening, the hotel has been providing attentive service to every guest who visits. Your feedback will inspire all of our staff to improve every detail of our service. Sincerely looking forward to your next stay at our Zhaoqing Star Hotel and witnessing more progress of the hotel. Wishing you a happy life!
MAYUR MOHAN CHABBI
City-view Twin Room
Stayed in Jul 2024
Business travellers
56 reviews
4.5/5
Great
Posted on Jul 4, 2024
Superb hotel, lovely location with view of beautiful lake, nice walking are awesome near by shopping
Response from Property: Thank you for your choice and affirmation, Little Star customer service would like to say to you: "It's not the best time to meet you, but the best time to meet you is Zhaoqing Star Hotel!" "Star Hotel will never forget the wonderful time spent with you, and Zhaoqing Star Hotel looks forward to seeing you next time. The hotel is located in the center of Zhaoqing, Duanzhou Road, near the archway park, not only transportation, shopping, eating, leisure is very convenient, I wish you all the best!
OOOTravel
Deluxe Starry Sky Lake-View Room
Stayed in Dec 2023
Family
14 reviews
4.5/5
Great
Posted on Dec 22, 2023
Excellent location, great view. Friendly, helpful and knowledgeable staff.
Response from Property: Dear guest, We sincerely appreciate your positive feedback and are delighted to learn that you had a wonderful experience during your stay at the Star Hotel. Your satisfaction is the most importance to us. Thank you once again for your kind words, and we eagerly anticipate your return. The Star Hotel
SUND.
Deluxe Lake-view Queen Room
Stayed in Mar 2024
Family
3 reviews
4.7/5
Amazing
Posted on Apr 15, 2024
Location great for sightseeing, shopping and eating. Will return definitely.
Porter can be more helpful with luggages, especially I have elderly with me.
Response from Property: Thank you for choosing The Star Hotel! We are so glad to hear that you enjoyed your accommodations. From high above the ground, our hotel aims to provide a truly unique view over the Star Lake. And we work hard on providing the most sincere and personalize service to our guests. I hope we can have the opportunity to know more about your preferences and welcome you again and provide a better stay experience. The Star Hotel
Tun281096
City-view Twin Room
Stayed in Aug 2024
Business travellers
6 reviews
3.2/5
Posted on Oct 22, 2024
It’s in the attraction area, pretty convenient to get around
Response from Property: Dear guest, hello! Thank you very much for your positive feedback on Zhaoqing Star Hotel. We will continue to work hard and not let you down. With your encouragement, we will do even better. Looking forward to your next visit!
Polo
City-view Twin Room
Stayed in Jul 2024
Solo travellers
2 reviews
4.0/5
Very Good
Posted on Sep 14, 2024
Hotel location good , staffs very friendly and good breakfast.
Response from Property: Dear guest: Hello! Thank you for your stay and leaving your valuable review. We are pleased that you are satisfied with our hotel overall, and it is our honor. Since its opening, the hotel has been providing attentive service to every guest who visits. Your feedback will inspire all of our staff to improve every detail of our service. Sincerely looking forward to your next stay at our Zhaoqing Star Hotel and witnessing more progress of the hotel. Wishing you a happy life!
Guest User
Deluxe Lake-view Queen Room
Stayed in Mar 2024
Family
1 reviews
4.0/5
Very Good
Posted on Apr 17, 2024
IT technicians advised that TV modem out of order so could not watch TV at all.
Response from Property: We are very sorry to bring you an unpleasant experience, as our important guests, star hotel is very much take your comments and suggestions, it will help us to constantly improve our service, for each guest into Zhaoqingxing Hotel to bring a truly unforgettable experience, for your feedback, we are very sorry, about your television problem, the hotel has been in the guest room TV inspection adjustment. If guests have questions about the room during their stay, they can contact the hotel to change the room. Also hope that the guests can give us a face-to-face opportunity to apologize. You can contact the assistant manager of the hotel at any time when you need to stay at star hotel, we will do our best to provide you with the best service!
Guest User
Deluxe Lake-view Queen Room
Stayed in Jan 2024
Couples
1 reviews
2.7/5
Posted on Jan 9, 2024
Poor services in buffet breakfast time. Staff always grouped for chatting instead of serving clients. Used plates left on customer tables without taken away. Staff started to mopping floor and clean up food on bench even customers still having breakfast before the end of breakfast time.
Response from Property: Thank you very much for taking your time to share your recent experience with us. We apologize for this unexpected experiece happened to you. Your opinions are very important and helpful, which have been shared to the hotel management team and relevant department for further improvement. We sincerely hope that we could have the honor and another chance to welcome you back in the near future. Regards, The Star Hotel
Deng
City-view Queen Room
Stayed in Dec 2023
Family
9 reviews
4.5/5
Great
Posted on Jan 27, 2024
The common areas and the rooms we stayed in were tastefully decorated. The double room was a little dark. The hotel is very big so there was a fair bit of walking to get from one room to another, but overall it's a very nice hotel.
Response from Property: Thank you very much for taking your time to share your recent experience with us. We apologize for this unexpected experiece happened to you. Your opinions are very important and helpful, which have been shared to the hotel management team and relevant department for further improvement. We sincerely hope that we could have the honor and another chance to welcome you back in the near future. Regards, The Star Hotel
ChengBrian
Garden-View Queen Room
Stayed in Sep 2023
Family
2 reviews
4.0/5
Very Good
Posted on Nov 18, 2023
Cozy and good view
Response from Property: 親愛的賓客,感謝您對我們的支持!酒店地處肇慶市中心,端州路,近牌坊公園,不但交通、購物、飲食、休閑都非常方便,我們的性價比更是一流。客房設備設施,熱情暖心的酒店服務,只是希望您可以住的安心舒適。我們期待您的再次入住~~
Shing1990
City-view Twin Room
Stayed in Mar 2023
Travel with friends
6 reviews
4.0/5
Very Good
Posted on Mar 6, 2023
it's a nice hotel with good location and services, its worthwhile
Response from Property: Dear guest, thank you for sharing your recent experience with us at the Star Hotel. We are pleased to hear that you enjoyed your stay. We look forward to welcoming you again at another opportunity.
CHFamily
Garden-view Twin Room
Stayed in Mar 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Apr 23, 2024
Nice hotel with an affordable price!
Response from Property: Thank you for choosing The Star Hotel! We are so glad to hear that you enjoyed your accommodations. From high above the ground, our hotel aims to provide a truly unique view over the Star Lake. And we work hard on providing the most sincere and personalize service to our guests. I hope we can have the opportunity to know more about your preferences and welcome you again and provide a better stay experience. The Star Hotel
Guest User
City-view Queen Room
Stayed in May 2023
Couples
2 reviews
5.0/5
Outstanding
Posted on Jun 4, 2023
Excellent location, friendly front desk and service staff. However, there were misquitoes in my room and was bitten nine times. Once I reported to the front desk in the morning, house keeping addressed the problem with an electric repellent which meant no more mosquito bites. Also, the hotel has 2 robots to make deliveries to your room. The hotel is in a great location with access to many shops and places to eat. Highly recommend this hotel, like a 5 star hotel, reasonably priced. Will stay again if in Zhaoqing again.
Response from Property: Thank you for your high evaluation.If you have any questions during your stay, you can contact the switchboard or the front desk.I wish you a happy life and look forward to your visit again.
Man Hin Kaiser
Deluxe Lake-view Twin Room
Stayed in Apr 2023
Family
4 reviews
4.5/5
Great
Posted on May 17, 2023
Very good hotel overall, a bit of a walk from main road but the star lake view is very nice
Response from Property: Dear guest, thank you for your highly praised. We are pleased to hear that you enjoyed your stay. We look forward to welcoming you again at another opportunity.
DianeLiu
Deluxe Starry Sky Lake-View Room
Stayed in Dec 2023
Family
3 reviews
5.0/5
Outstanding
Posted on Feb 27, 2024
Excellent location. Nice hotel
Response from Property: Thank you for choosing The Star Hotel! We are so glad to hear that you enjoyed your accommodations. From high above the ground, our hotel aims to provide a truly unique view over the Star Lake. And we work hard on providing the most sincere and personalize service to our guests. I hope we can have the opportunity to know more about your preferences and welcome you again and provide a better stay experience. The Star Hotel