No. 82 Tianning North Road, Duanzhou District, Zhaoqing, Guangdong 526040, ChinaSee Hotel Details
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1 night
Reviews from Real Guests
9.4/10
Outstanding
2693 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.4
Amenities9.1
Service9.4
Cleanliness9.5
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All reviews(2693)
Positive reviews(2679)
Reviews with photos/video(699)
Friendly front desk staff(186)
Tasty food(143)
Convenient parking(130)
Tasty restaurant(94)
Close to scenic area(84)
Convenient for shopping(76)
Garden view(46)
Negative reviews(14)
Guest User
Cozy 2-bed Room
Date of stay: Jun 2026
Other
50 reviews
9.0/10
Great
Posted on Aug 3, 2026
The hotel is right next to Paifang Street, with Star Lake just across the road, and it even has a small garden. Parking is convenient, and it's easy to find restaurants, go shopping, and enjoy the views nearby. If you don't feel like going out, you can also have tea and a meal at the hotel.
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Response from Property: 尊敬的客人,萬分感謝您的用心點評。白天鵝迎賓館(肇慶湖濱店)鄰近七星巖牌坊廣場,交通、購物、商務出行都十分方便。我們的員工通過更貼心的、更細緻入微的服務讓您靜心享受小城之美。期待着下次讓您享受到更完美的入住體驗!
Guest User
Deluxe 2-bed Room
Date of stay: Jun 2026
Family
7 reviews
10/10
Outstanding
Posted on Aug 2, 2026
The bedding in the luxury twin room was excellent, with two 1.5m large beds, perfect for families with kids. The location is superb, directly opposite the Seven Star Crags Archway, with a large plaza and open lake views. While the breakfast selection wasn't extensive, the taste was quite good, though the quality of the milk and soy milk could be improved. Also, the air conditioner in the room was a bit noisy. I'm giving it 5 stars because I think it offers great value for money. Keep up the good work!
Original TextTranslated by Google
Response from Property: 尊敬的客人,萬分感謝您的用心點評。白天鵝迎賓館(肇慶湖濱店)鄰近七星巖牌坊廣場,交通、購物、商務出行都十分方便。感謝您對賓館自助早餐的牛奶和豆漿提出寶貴的意見,賓館會不斷改進。期待着下次讓您享受到更完美的入住體驗!
Guest User
Deluxe Queen Room
Date of stay: Jun 2026
Solo traveller
7 reviews
10/10
Outstanding
Posted on Jul 13, 2026
The room was quite spacious and very clean. The hotel's location is excellent, making it convenient to get everywhere.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,非常感謝您對白天鵝迎賓館(肇慶湖濱店)如此的青睞!前進的腳步永不停歇,感謝您的信賴,我們期待您再次光臨。
Guest User
Cozy 2-bed Room
Date of stay: Jun 2026
Travelling with friends
8 reviews
10/10
Outstanding
Posted on Jul 3, 2026
The hotel's location is great, right across from Paifang Park. The service was excellent; they even helped put my watermelon in the fridge and cut it up for me. The room was clean and tidy. There's also a small garden within the hotel.
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6/8
Response from Property: 尊敬的客人,萬分感謝您的用心點評。白天鵝迎賓館(肇慶湖濱店)鄰近七星巖牌坊廣場,交通、購物、商務出行都十分方便。我們的員工通過更貼心的、更細緻入微的服務讓您靜心享受小城之美。感謝您對賓館服務的認可,期待您的再次下榻!
glassbear
Cozy Queen Room
Date of stay: May 2026
Solo traveller
14 reviews
8.2/10
Very good
Posted on Jun 27, 2026
Not bad. The room was well-equipped, and the TV could cast and watch regular channels. The cleanliness was decent. My room type was small but had everything I needed, with a desk lamp for writing. The bedside lamp was bright enough for reading. The hotel's small garden was also perfect for a short stroll after breakfast in the early morning. The only downside was that the service attitude during check-in was just so-so.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for choosing the Swan Hotel (Zhaoqing Hubin Branch)! We regret that we did not provide you with a satisfactory stay and sincerely apologize for any inconvenience caused during your stay. Regarding your comment about the less-than-ideal front desk service during check-in, the hotel takes this very seriously and has immediately instructed management to train front desk staff. Adhering to the service principle of "customer satisfaction as the core," we strive to provide every guest with a welcoming and comfortable experience. Thank you for your valuable feedback, and we look forward to providing you with a more perfect stay next time!
CherishSam
Cozy Queen Room
Date of stay: May 2026
Solo traveller
18 reviews
10/10
Outstanding
Posted on Jun 28, 2026
Excellent location, right across from the Seven Star Crags Archway, with plenty of shops and restaurants nearby, making it very convenient for dining and exploring. The front desk service was attentive; they even asked about my experience during checkout. I highly recommend trying the hotel's morning tea – the service is great, and the food is commendable.
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6/10
Response from Property: Dear Guest, thank you so much for your thoughtful review. The White Swan Hotel (Zhaoqing Hubin Branch) is conveniently located near the Seven Star Crags Archway Square, making it easy to access transportation, shopping, and business trips. We are also very pleased with your positive feedback on our Cantonese handmade dim sum. We look forward to welcoming you back and wish you a pleasant stay!
Guest User
Guestroom - With View (Double Bed) (Balcony, Tv)
Date of stay: May 2026
Family
15 reviews
10/10
Outstanding
Posted on Jun 23, 2026
Exceeded my expectations! The room was spotless and came with a small balcony overlooking a beautifully landscaped garden. The restaurant staff were incredibly warm and attentive, and the food selection was plentiful and delicious.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for staying at the Swan Hotel (Zhaoqing Hubin Branch). We have always strived to provide every guest with a welcoming and comfortable stay. Time may pass, but our commitment to service remains unchanged. We are also very grateful for your positive feedback on the service of our staff and the quality of our food; we are delighted. Our smiles remain as warm as ever, and we look forward to welcoming you again. We wish you a pleasant stay!
Guest User
Cozy 2-bed Room
Date of stay: May 2026
Other
11 reviews
9.5/10
Amazing
Posted on Jul 2, 2026
The location is super convenient, right next to the scenic spots. The view from the window isn't amazing as the surrounding buildings are quite low. The room itself is spacious, and although the facilities are a bit dated, it's clean and tidy. It offers great value for money, and the dim sum at the restaurant downstairs is also quite good. There's plenty of parking, though if you park under a tree, you'll find a lot of fruit and leaves on your car.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇入住本酒店。白天鵝迎賓館(肇慶湖濱店)歷經一年的更新與改造,7月1日正式營運。無論軟件還是硬件,我們致力於給每一位客人打造滿意的體驗,非常榮幸能為您此次帶去一份遠離都市繁忙生活的放鬆和愜意。我們定會繼續深耕品質,不斷進步,致力於為客人提供更加優質的居停環境。再次感謝您對我們的支持與鼓勵,期待您的下次惠顧。祝您生活愉快~白天鵝迎賓館
Qiudeyehonghong
Deluxe Queen Room
Date of stay: May 2026
Couple
5 reviews
9.5/10
Amazing
Posted on Jul 12, 2026
The location is excellent, right across from the Archway, but unfortunately, the room doesn't offer a view of it! The room's cleanliness was good, and the facilities were decent. The restaurant, however, is highly recommended; both the breakfast and the à la carte dishes were delicious. 👍
Original TextTranslated by Google
Response from Property: 尊敬的客人,萬分感謝您的用心點評。白天鵝迎賓館(肇慶湖濱店)鄰近七星巖牌坊廣場,交通、購物、商務出行都十分方便。賓館的中式自助早餐結合了肇慶特色,推出西江魚片蜆肉肇實米粉,廣受住客好評。同時非常感謝您對賓館餐飲出品的肯定,我們亦十分欣喜。笑顏如初,永久相伴。我們期待您的再次惠臨,祝您生活愉快!
Guest User
Cozy Queen Room
Date of stay: May 2026
Solo traveller
30 reviews
9.7/10
Amazing
Posted on Jun 23, 2026
Right across from the archway. The dim sum for morning tea was good, and the complimentary breakfast was nice too. It's super convenient for visiting Seven Star Crags, and there's a pier nearby where you can take a public boat tour of the lake, which is great value for money. The sachima was pretty good too!
Original TextTranslated by Google
Response from Property: Dear Guest, thank you so much for your thoughtful review. The Swan Hotel (Zhaoqing Hubin Branch) is conveniently located near the Seven Star Crags Archway Square, making it easy to access transportation, shopping, and business trips. Our staff will provide you with attentive and meticulous service so you can relax and enjoy the beauty of this charming city. We look forward to providing you with an even more perfect stay next time!
Guest User
Cozy Queen Room
Date of stay: Apr 2026
Travelling with friends
109 reviews
9.2/10
Great
Posted on May 12, 2026
The room facilities are a bit dated. I had dim sum for breakfast at the hotel, and there were quite a few elderly people. The male restaurant staff were all very enthusiastic, but the aunties seemed a bit stiff.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for choosing the Swan Hotel (Zhaoqing Hubin Branch)! We regret that we did not provide you with a satisfactory stay and sincerely apologize for any inconvenience caused during your stay. Thank you for your valuable feedback on the hotel's catering services. We will strengthen the training of our service staff and look forward to providing you with a more perfect stay next time!
12345chufa
Cozy 2-bed Room
Date of stay: Apr 2026
Couple
3 reviews
8.0/10
Very good
Posted on May 11, 2026
The hotel's location is excellent, right opposite the archway. There are many restaurants in the nearby Xinghu International Plaza, and transportation is very convenient, with a bus stop just a short walk away to take you to Dinghu Mountain. However, the breakfast buffet variety is too limited and simple.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you so much for your thoughtful review. The Swan Hotel (Zhaoqing Hubin Branch) is conveniently located near the Seven Star Crags Archway Square, making it easy to access transportation, shopping, and business travel. We take your feedback regarding the limited breakfast options very seriously and welcome your valuable suggestions. We look forward to providing you with an even better stay next time!
Anonymous User
Cozy 2-bed Room
Date of stay: Mar 2026
Solo traveller
18 reviews
7.5/10
Posted on Apr 21, 2026
The front desk staff, while efficient, was quite cold and unfriendly. The room itself was medium-sized, not particularly large, but had noticeable cleanliness issues. There were black stains on several parts of the floor and even some hair, indicating it hadn't been properly cleaned. The bathroom fixtures, especially the sink, were of poor quality and frequently clogged. The showerhead was also broken, making for an uncomfortable shower experience, and the main overhead shower was completely out of order. On my second day, I confirmed a 2 PM checkout, but my room key stopped working at noon.
On the bright side, the hotel was relatively quiet, but overall, it was a very disappointing stay.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for choosing the Swan Hotel (Zhaoqing Hubin Branch)! We regret that we were unable to provide you with a satisfactory stay and sincerely apologize for any inconvenience caused during your stay. Regarding your concern about the hair on the disposable slippers, the hotel has already reported this to the supplier and will strengthen room hygiene practices. Thank you for your valuable feedback, and we look forward to providing you with a more perfect stay next time!
Anonymous User
Cozy Queen Room
Date of stay: Mar 2026
Travelling with friends
130 reviews
7.5/10
Posted on Apr 21, 2026
The hotel is conveniently located opposite a public square with a shopping mall nearby. I booked two rooms, but they were assigned at opposite ends of the hallway. One was close to the public restroom, and the other next to the laundry room. You could clearly hear people walking and talking in the corridor.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for choosing the Swan Hotel (Zhaoqing Hubin Branch)! We regret that we did not provide you with a satisfactory stay and sincerely apologize for any inconvenience caused during your stay. Regarding the issues you mentioned, the hotel will continuously improve. Thank you for your valuable feedback, and we look forward to providing you with a more perfect stay next time!
Guest User
Cozy Queen Room
Date of stay: Feb 2026
Solo traveller
26 reviews
8.7/10
Very good
Posted on Mar 30, 2026
The hotel's location is excellent, right opposite the Seven-Star Crags Archway. The facilities are a bit old; although parts have been renovated, the toilets and light switches, for example, are still original. As for cleanliness, there were no issues.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you so much for your thoughtful review. The Swan Hotel (Zhaoqing Hubin Branch) is conveniently located near the Seven Star Crags Archway Square, making it easy to access transportation, shopping, and business trips. Our staff will provide you with attentive and meticulous service so you can relax and enjoy the beauty of this charming city. We look forward to providing you with an even more perfect stay next time!