China Merchants Hotel (Xiamen University TKK College)

Facilities: Which hotel can have a separate small building with a gym? It's really luxurious. There is also a basketball court. It's a pity that there are not so many people. Otherwise, I would have invited three or five friends to play basketball together. The breakfast is also very good, with a rich variety to meet all tastes, including Chinese and Western, local and non-local dishes. Hygiene: The cleaning is very careful. It's a big hotel. I feel that every corner is very clean. As a person with a little cleanliness, I can't find any faults. Environment: It feels like the hotel is in a tropical botanical garden. The phoenix tree at the door is in the blooming season. It looks festive with its fiery red. Service: The service is even better. It feels like home. Every service staff in the hotel will answer your questions enthusiastically and patiently. The hotel also has a small robot to deliver takeout. The room also prepares welcome fruits and snacks, and a lot of bottles of water are also thoughtfully placed. In short, it is a hotel with a good location, very clean, and super five-star service.

This is my second time to this hotel. The last time I stayed at this hotel, I felt that the service was good. I chose this hotel again. I stayed at this hotel during the holidays. The price has increased, but this time the experience is perfect. I must praise it! The service still leaves me with a particularly good impression as always. When I checked in, there were many guests at the front desk. Seeing that the front desk was busy, I sat down on the sofa. It should be the lobby manager. She noticed that we poured tea for us. Seeing that I was with the elderly and children, she prepared extra children's toothbrushes and slippers for us, and reminded us of the breakfast time. Check-in was very fast, and I didn't have to wait too long. Because I was with my family, the staff also specially arranged a room close to the elevator for me, and another room was also arranged for their new room type. Compared with the room I stayed in last time, it felt brand new. This kind of attentive service really warms my heart! When I checked in, I chatted with the lobby manager and mentioned that I might leave early and might not have time for breakfast. However, when I checked out the next day, they packed breakfast for me. Although it was simple bread and milk, the service details were full [strong]. I really had no idea they had prepared it for us. The room was also clean and tidy. In short, it was a perfect experience!

We stayed in several hotels during the May Day holiday. The service of this hotel touched us the most. When we arrived at the parking lot behind the hotel, the road was not good for pulling luggage, so they went to the parking lot to help us carry our luggage. Manager Ding from the front desk gave the children a small bracelet, which made my daughter very happy. The front desk enthusiastically introduced us to the surrounding attractions and provided recommendation cards... Although the room is not luxurious, it is clean and comfortable.

Traveling during the Spring Festival, the first thing that needs to be affirmed is their service. The handsome men and beautiful women at the front desk are warm and thoughtful. They prepared Spring Festival souvenirs attentively when checking in, and also helped to upgrade the room type, which felt very warm. Secondly, the hotel breakfast is very rich, the ingredients are clean and delicious, and there is also a self-service small hot pot set meal, which is economical and especially warm. The hotel is convenient for travel and is very close to the surrounding attractions. It can be reached in about 10 minutes by car. The front desk recommended going to the botanical garden, Shuangyu Island and the South Fort 🤗. It was very relaxing and comfortable to play. The guest rooms are clean and comfortable. The waiter saw that there were many clothes in our room and took the initiative to send us a clothes drying rack... Finally, the restaurant is also good, with rich dishes. The key is that this hotel is really cost-effective. It is a very satisfying trip. Recommended 👍👍👍👍👍