Vienna International Hotel (Longhai Haicheng Branch)

The lady at the counter was so kind. She made me feel at ease with her smile and eyes. I will visit again.

Too bad! It's also false advertising, there's a gym in the photo but there isn't one in reality! The room smelled strongly of cigarettes, the air conditioner was very noisy, and the breakfast had few varieties and tasted bad.

Parking was quite congested during the Spring Festival. There were too many people and the service was not in place. The quality of breakfast needs to be improved. The room facilities are still quite good.

This stay at the Vienna Hotel was not an ideal experience. Although the room facilities are acceptable, there are obvious shortcomings in terms of service. Considering that the children need a quiet environment for their nap, I specifically asked the front desk to arrange a room on a high floor. However, the front desk initially insisted that hourly rooms were limited to floors 5-6, even though I had booked a deluxe room, which theoretically should have allowed me to be assigned to a higher floor (5-10). Faced with such explanations and attitudes, people feel puzzled and disappointed. Finally, after negotiations, my request was met. The whole process cast a shadow on this accommodation experience. It is strongly recommended that the hotel improve its staff's service awareness and problem-solving skills.

The room faces west and is hot and stuffy. The front desk said that the air conditioner is not allowed to be turned on in winter. The surrounding rural environment is the worst hotel I have ever stayed in. Don't book this hotel, or you will regret it.

Power outage twice

強烈推薦漳州維也納酒店（龍海海登店）！這次帶父母來漳州旅行，全程被酒店貼心服務打動，必須好好表揚前台16號小姐姐。 辦理入住時，小姐姐看到同行有兩位年長長者，格外細心，主動詢問長輩身體情況，擔心普通房型空間狹小、上下不便，主動免費幫我們升級更寬敞、靠近電梯的舒適房型，全程沒有額外加價，特別暖心。 小姐姐態度温柔熱情，辦事效率很高，耐心講解酒店設施、早餐時間，還貼心推薦周邊適合長者散步、吃飯的地方，考慮得面面俱到。酒店整體乾淨整潔，房間寬敞安靜，床墊柔軟，長輩住得十分舒心。 出門旅遊最怕服務冷冰冰，這家酒店真正做到換位思考，把老年客人的需求放在第一位，細節拉滿，性價比超高，帶長輩出行首選，下次來漳州還會選擇這裏！