Crowne Plaza CHONGLI RESORT by IHG

Just got back from the Crowne Plaza in Chongli, Zhangjiakou, and I have to rave about it! As a family traveling with kids for a ski trip, this experience truly exceeded our expectations. Our main purpose was skiing with the little ones, and the hotel is incredibly ski-friendly. The biggest highlight is the 'ski-in/ski-out' access! The ski house downstairs leads directly to the slopes, so you can gear up and hit the trails straight away. When you're tired, you can ski right back to the hotel, saving all the hassle of lugging heavy ski equipment around. It couldn't be more convenient. Downstairs, there's a Costa, KFC, BaWangChaJi, and Zhou Hei Ya, which perfectly covered our afternoon tea cravings. Thumbs up! 👍 Hotel service was thoughtful and attentive, and the reception was very welcoming, even providing a complete set of toiletries for our little one. The room was spacious and comfortable, and the bathroom was particularly large. The hot water for showering never ran out, even with the very low temperatures – a problem I encountered last year in Changbai Mountain, which made me wonder if hot water pipes in the North often freeze. 😂 As for the hotel's location, it's also very convenient for going into Chongli town for meals and shopping. It takes about 10 minutes by taxi to reach the bustling commercial area, so you get to enjoy both the tranquility of the ski resort and the vibrancy and delicious food of the town. The hotel's breakfast buffet had a good variety and tasted great. It happened to be 'Lichun' (Beginning of Spring), so the chef even specially came around with a cart to offer spring pancakes, which added a wonderful festive atmosphere. We also tried the hotel's dinner buffet, which included grilled skewers and Japanese food – both very fresh. The lamb chops were also delicious. When we were starting to feel a bit full, a server proactively asked if we'd like some freshly baked durian! 😂 It was excellent, with a rich durian aroma and a sweet, soft, melt-in-your-mouth texture. 😋 Overall, our stay was fantastic. This was my first time in Hebei, and it left a wonderful impression. Thumbs up! ^o^

The hotel staff provided excellent service, from the front desk (Eda) to the housekeeping team, they went out of their way to meet our needs. The room was spacious and comfortable. The location is fantastic; right next to the Cuiyunshan Ski Resort, accessible directly from the hotel lobby. A small suggestion: the shower pressure was a bit low, and the shower floor was a little discolored. Also, there's no self-service laundry room.

This is the best hotel choice for skiing in Cuiyun Mountain on weekends. A special five-star-plus rating goes to Ms. Guo Yaru, the Guest Relations Manager! When checking in on Saturday morning, the ski pass was a bit slow to be issued due to a system error (I came early on Saturday morning precisely to get more skiing time in). Ms. Guo immediately noticed my dissatisfaction and proactively offered drink vouchers and upgraded my room type. She even added me on WeChat to address any future requests. Her entire demeanor was incredibly warm; her bright and enthusiastic smile and her thoughtful consideration for guests made me feel completely at ease. I will definitely choose Crowne Plaza again the next time I come to Cuiyun Mountain for skiing.

The room was spacious and had a bathtub. We could see the ski slopes right from our balcony, and the ski-in/ski-out access was incredibly convenient. The front desk staff were also very helpful, especially a young man named Li from the concierge team. He was extremely patient, answered all our questions, and even proactively arranged for our luggage to be taken to our room. However, the hotel lobby seemed a bit disorganized. Even though we had already booked a coach, several coaches in the lobby kept approaching me. I hope the hotel can improve their management and training in this area.

Everything was absolutely fantastic! The value for money is unbeatable. You can go directly to the ski slopes, the facilities are complete, and the service is excellent. The room even has a huge bathtub, perfect for relaxing after skiing. P.S. The ski pass is only valid for day use.