To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(134)
Positive reviews(124)
Reviews with photos/video(27)
Convenient location(33)
Large rooms(24)
Easy to get around(12)
Convenient parking(7)
Friendly front desk staff(6)
Well designed(5)
Close to scenic area(5)
Clean bedding(1)
Negative reviews(10)
MK Khor
Urban Scenic Twin Room
Stayed in Oct 2023
Family
7 reviews
4.7/5
Amazing
Posted on Oct 29, 2023
We are satisfied with the room size and cleanliness. There are many restaurants nearby for breakfast and dinner. Its location near the train station is also a plus point.
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Tianmenxin will always stand in this city, waiting for your arrival! See you there~ I wish you always smile ^_^!
Guest User
Urban Scenic Twin Room
Stayed in Oct 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Oct 14, 2024
The room is large, clean and hygienic. The service attitude is very good. It is close to the scenic spot. The Miao oil tea is delicious. It's super good! The main thing is that the lady boss has a good service attitude👍👍👍
Original TextTranslated by Google
Response from Property: Thank you for your praise. We are very happy to receive your affirmation. Our hotel will continue to maintain its quality. You are welcome to come again next time to eat Miao oil tea. I wish you a happy life.
Guest User
Mountain View Tianmen Scenic Double Bed Room
Stayed in Oct 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Oct 10, 2024
The apartment hotel has a good environment and is clean. The owner's service is attentive and enthusiastic. It is about ten minutes' walk from the Tianmen Mountain Cableway. It is very convenient to eat near the hotel, and it is also very convenient to take a car. A friend who came here recommended booking a twin or double bed room with a view at her house in advance. It is very good, and you can see the ropeway and the scenic mountain.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your trust and support in our hotel. We are very honored to provide you with a satisfactory accommodation experience. I wish you happiness every day!
Guest User
Mountain View Tianmen Scenic Double Bed Room
Stayed in Oct 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Oct 4, 2024
The room is large and clean, and there is a large dressing table. It is very considerate and has good reviews.
Original TextTranslated by Google
Response from Property: Thank you for your like. We will continue to like it. Welcome to come again next time.
Guest User
Mountain View Tianmen Scenic Twin Room
Stayed in Oct 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Oct 6, 2024
The room is very large, and the ventilation system inside the house is also very good. When it rains, you won't feel stuffy even if you don't turn on the air conditioner to dehumidify. There are parking spaces reserved in advance in the underground parking lot, which feels good.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Tianmenxin will always stand in this city, waiting for your arrival! See you there~ I wish you always smile ^_^
Anonymous User
Mountain View Tianmen Scenic Twin Room
Stayed in Oct 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Oct 3, 2024
Very good. The location of the hotel is very convenient. You can walk to the Tianmen Mountain Cableway. If you want to go to the Forest Park, you can go downstairs to the bus station and buy a ticket directly. The room is also large and you can see the mountain view from the room. If you want to eat, there are a lot of delicious places nearby. In short, food, accommodation and transportation are all very good!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Tianmenxin will always stand in this city, waiting for your arrival! See you there~ I wish you always smile ^_^
Guest User
Mountain View Tianmen Scenic Double Bed Room
Stayed in Sep 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Sep 20, 2024
It's tidy and clean, the environment is very good, and the location is very close to the entrance of Tianmen Mountain Cableway. You can see the mountain view and ropeway from the windows of the lobby and guest rooms. The service is very warm and welcoming. They even helped me put away the sunglasses I left behind and delivered the courier to my home. Thank you! The facilities are in line with the design style of the hotel and are full of design! like! Next time I bring my family to Zhangjiajie, I will choose to stay at Tianmenxin
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Tianmenxin will always stand in this city, waiting for your arrival! See you there~ I wish you always smile ^_^!
Guest User
Mountain View Tianmen Scenic Twin Room
Stayed in Aug 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 3, 2024
Highly recommended hotel, good location, a few minutes away from Tianmen Mountain, the hotel is very clean, the room is super comfortable, it is really nice to stay here after a day of climbing, the children like it very much, the little lady at the front desk is beautiful and kind, with a good attitude, recommended
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Tianmen Core will always stand in this city, waiting for your arrival! See you there~ Wish you always smile^_^!
Guest User
Mountain View Tianmen Scenic Double Bed Room
Stayed in Jul 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Aug 1, 2024
I love this hotel, the price is reasonable, the hotel is clean, clean and comfortable, the environment is super beautiful, you can see the beautiful scenery of Tianmen Mountain in the hotel, it is also close to Tianmen Mountain and the Seventy-two Wonders Towers Scenic Area, especially it is very convenient to take the cable car, it is worth recommending!!!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Tianmen Core will always stand in this city, waiting for your arrival! See you there~ Wish you always smile^_^!
Guest User
Family Cozy Three-Bed Room
Stayed in Jul 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 3, 2024
The room is big, clean and bright. The service attitude is good. The buns I brought were cold, so they heated them up for me and brought them to the room for me.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Tianmen Core will always stand in this city, waiting for your arrival! See you there~ Wish you always smile^_^!
Dagege957
Urban Scenic Twin Room
Stayed in Apr 2024
Business travellers
6 reviews
5.0/5
Outstanding
Posted on Apr 24, 2024
The room is OK, big, with a nice view and very quiet. I was planning to stay a few more days, but I couldn't make it. So I came yesterday and left today, and stayed for one night. Next time I find time to come and travel, will you stay here too?
Original TextTranslated by Google
Response from Property: 謝謝您的評價,很高興我們能在您的旅途中錦上添花,祝您萬事順遂。
Fenglimaozhao
Mountain View Tianmen Scenic Twin Room
Stayed in Oct 2024
Travel with friends
7 reviews
4.2/5
Very Good
Posted on Oct 22, 2024
The room is very stylish, large and soundproof. You can see the Tianmen Mountain Cableway from the window. It is not far from the tourist center, and can be reached in 7 minutes on foot. The front desk patiently explained the Zhangjiajie travel guide, which was very nice!
Original TextTranslated by Google
Response from Property: Thank you for your comment, welcome to visit us next time
Guest User
Mountain View Chao Tian Double Bed Room
Stayed in Oct 2024
Family
7 reviews
4.6/5
Great
Posted on Oct 7, 2024
The location is good, only a 9-minute walk from the cableway station. The hotel has a good environment. The boss specially reserved a parking space. The service is warm and cost-effective.
Original TextTranslated by Google
Response from Property: 您好!感謝您對我們酒店的信任和支持,我們非常榮幸能夠為您提供滿意的住宿體驗,祝您天天開心快樂!
Guest User
Urban Scenic Twin Room
Stayed in Oct 2024
Other
1 reviews
0.6/5
Posted on Oct 5, 2024
Very, very bad, I have never stayed in such a bad hotel. The sanitary conditions are extremely poor. There are a lot of hairs on the table, and there are melon seed shells left by previous guests on the floor. There are many mirrors in the room. It is very scary at night. Even the mineral water has been opened and drunk. Feeling very unsafe. The hotel is on the side of the road and it was very noisy at night, so I couldn't sleep at all. As a result, I have a bad impression of Zhangjiajie as a whole👎
Original TextTranslated by Google
Response from Property: Dear guest, hello! I wonder if you reviewed the wrong hotel? O.O? Because so far no hotel staff has received any feedback like the situation you described. If it is true as you said in your review, please give us feedback in time. Thanks!
Zhecizhunalihaone
Mountain View Tianmen Scenic Double Bed Room
Stayed in Apr 2024
Travel with friends
6 reviews
2.7/5
Posted on Apr 5, 2024
The toothbrush was used by someone else but was not taken away. It's a bit disgusting. You still have to stay in a chain hotel. The location of this hotel is average. It takes a while to walk to the cableway. And the whole building is an apartment (actually an apartment hotel). The air conditioner doesn't produce hot air. If you come to Zhangjiajie for fun, I don't recommend it. The only good thing is that the room is large. Other hygiene aspects are not very good. I hope it can help everyone~
Original TextTranslated by Google
Response from Property: Dear guest, our hotel room supplies are strictly in accordance with the "one guest, one change" standard. This is the first time we have encountered your situation in the 6 years since it opened. After investigation, we found that during your stay, you did not reflect what you described. Report the situation to the front desk. Tianmen Xin Hotel hopes that every respected guest can report it to us in time no matter what problems he encounters. The front desk will definitely actively solve and handle it for you as soon as possible. Thank you very much for choosing to stay at Tianmen Xin Hotel. Tianmen Xin Hotel is only a 10-minute walk from the Tianmen Mountain Cableway entrance and a 2-minute drive. The average guest room size is up to 50 square meters. Welcome to visit Zhangjiajie again.