7 Days Premium Hotel (Zhangjiajie Railway Station Tianmenshan Cableway Branch)

7 Days Premium Hotel (Zhangjiajie Railway Station Tianmenshan Cableway Branch) Reviews

7 Days Premium Hotel (Zhangjiajie Railway Station Tianmenshan Cableway Branch)

Near Guanli Road (Railway Station International Tourism Commercial City), Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
7 Days Premium Hotel (Zhangjiajie Railway Station Tianmenshan Cableway Branch)
7 Days Premium Hotel (Zhangjiajie Railway Station Tianmenshan Cableway Branch)7 Days Premium Hotel (Zhangjiajie Railway Station Tianmenshan Cableway Branch)7 Days Premium Hotel (Zhangjiajie Railway Station Tianmenshan Cableway Branch)
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7 Days Premium Hotel (Zhangjiajie Railway Station Tianmenshan Cableway Branch) Guest Reviews

4.4/5
407 reviews
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(407)
Positive reviews(381)
Reviews with photos/video(58)
Convenient location(60)
Easy to get around(44)
Great value for money(29)
Friendly front desk staff(20)
Convenient parking(16)
Many dining options(14)
Close to train station(12)
Average sound insulation(11)
Negative reviews(26)
AP胖
Selected Room
Stayed in Aug 2024
Solo travellers
28 reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
Friendly staff, comfortable room. Next to bus stop. Near bus station to attractions. Have food nearby
Domen Hočevar
Selected Room
Stayed in Jul 2024
Couples
12 reviews
5.0/5
Outstanding
Posted on Aug 4, 2024
Very nice room. The staff is amazing. Breakfast is very good.
Guest User
Boutique Qu Room
Stayed in May 2024
Solo travellers
2 reviews
0.6/5
Posted on May 4, 2024
Except for the road section which was ok, the rest was very bad and no towels were provided. The sound insulation is also very poor, not recommended, lightning protection! The sockets are not repaired like this, which is completely unlike a store that has been renovated in recent years.
Original TextTranslated by Google
Response from Property: Dear customer, we apologize for the inconvenience caused to your stay. The hotel deeply apologizes. First of all, thank you for your suggestions and comments about the hotel. The hotel does not have towels because the Zhangjiajie Environmental Protection Bureau has policy requirements. The hotel has repaired the socket problem you reported as soon as possible. We apologize for the inconvenience caused to your trip. If you encounter any problems during your stay, you can report them to the front desk as soon as possible. The hotel will wholeheartedly solve the problems for you. Looking forward to your next stay.
Waleenyuwenchengdu
Selected Room
Stayed in Sep 2024
Couples
4 reviews
3.0/5
Posted on Sep 3, 2024
It feels average, not as good as the famous hotels in Fenghuang Ancient Town and Shishimen. That's it
Original TextTranslated by Google
Response from Property: Dear customer, we are sorry for the inconvenience caused to you during your stay. We apologize for your understanding. If you encounter any problems during your stay, please contact the hotel front desk as soon as possible. We are dedicated to serving you 24 hours a day. The hotel is staffed 24 hours a day. Looking forward to your next stay.
Guest User
Boutique Qu Room
Stayed in Aug 2024
Family
1 reviews
1.0/5
Posted on Sep 1, 2024
The room was very small, and the windows didn't close tightly. Every few minutes, the planes flying overhead made a loud sound. The child got lumps after sleeping, even though he had brought his own sheets and quilt covers.
Original TextTranslated by Google
Response from Property: Dear guest, hello. First of all, thank you for your suggestions and comments about the hotel. The hotel will rectify relevant issues as soon as possible. Hotel linens are processed in a unified washing plant, packaged and sent to the hotel. There are many types of hotel rooms. The room near the community is quiet. If you have any questions, please contact the hotel front desk immediately. The hotel will handle it for you. Looking forward to your next stay.
Guest User
Twin Room
Stayed in Aug 2024
Family
5 reviews
3.8/5
Good
Posted on Aug 31, 2024
Yes, the customer service handles the problem very efficiently, I must like it🌟 The location is really great. It’s very convenient to go to the Tianmen Mountain Cableway.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your recognition and review of the hotel. The hotel has always strived to be the best chain hotel quality. If you encounter any problems during your stay, please contact the hotel front desk immediately. The hotel is dedicated to serving you. Looking forward to your next stay.
Anonymous User
Boutique Qu Room
Stayed in Jul 2024
Other
21 reviews
5.0/5
Outstanding
Posted on Jul 17, 2024
There is an underground parking lot, not far from the Tianmen Mountain Cableway. You can walk there. They are all wrapped with towels, which is a little more reassuring. However, the windows in the room are all sealed, which is almost as if there is no
Original TextTranslated by Google
Response from Property: The hotel is in a great location. Convenient transportation, free parking, only 5 minutes away from the train station, bus station and Tianmen Mountain Cableway. The Seventy-Two Wonderful Towers are convenient and accessible. Shopping around the hotel, local snacks. Everything is available. Dear customer, we are sorry for the inconvenience caused to your stay. We apologize for your understanding. First of all, thank you for your suggestions and opinions on the hotel. The hotel has room types facing the street and near the community. The room you booked has an exterior window. The windows are all exterior windows. If you encounter any problems with your accommodation, you can call the front desk as soon as possible. We will serve you wholeheartedly. You can ask the front desk during check-in. The hotel staff will give you suggestions and look forward to your next stay.
Guest User
Twin Room
Stayed in Aug 2024
Family
1 reviews
4.5/5
Great
Posted on Aug 25, 2024
Neat, but hygienic is a bit embarrassing
Original TextTranslated by Google
Response from Property: The hotel is in a great location. Convenient transportation, free parking, only 5 minutes away from the train station, bus station and Tianmen Mountain Cableway. The Seventy-Two Wonderful Towers are convenient and accessible. Shopping around the hotel, local snacks. Everything is available. Life is like a journey. Every encounter is fate. It is fate that you can choose Xiao7 among the huge crowd. Let us work together to continue this fate. Your satisfaction is the driving force of our work. Yours Satisfaction is the success of our business. Looking forward to your next visit. In the coming days, Xiao7 wishes you a happy life and all the best!
Zhangjiajielvyouzhaowoduile
Selected Room
Stayed in Aug 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Aug 31, 2024
Very good, will come again next time
Original TextTranslated by Google
Response from Property: The hotel is in a great location. Convenient transportation, free parking, only 5 minutes away from the train station, bus station and Tianmen Mountain Cableway. Shopping around the hotel, local snacks. Everything is available. Dear guest: Hello! Thank you very much for your stay and detailed review. It is the continuous concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. It is our greatest honor to receive your recognition, and it also gives us great motivation to continue to improve and innovate in future services. We look forward to your visit again, and we will serve you wholeheartedly!
Guest User
Selected Room
Stayed in May 2023
Other
7 reviews
2.5/5
Posted on May 2, 2023
1. The hair dryer in the room broke. I called the front desk around ten o'clock in the evening and asked for one to be delivered. The front desk promised that it would be good, but no one came at all. 2. The cleaning lady started cleaning with a group of people after six o'clock. During the cleaning, she talked loudly and did not care whether the guests were resting or not. 3. After reminding her to lower her voice on the first morning, it was still the same the next morning, without any awareness or respect. The scenery is okay but the people are terrible. There are quite a few inns everywhere in Zhangjiajie, so don’t choose this one anyway. Unprofessional and unqualified 🙂
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are very sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Boutique Twin Room
Stayed in Jan 2023
Booked for others
2 reviews
1.0/5
Posted on Jan 28, 2023
Super bad, super rubbish, bad service attitude. One twin room, one slipper and one towel, **, I contacted customer service on Ctrip, but after reading the message, he didn’t reply. Then I went to the front desk and he said that I had a bad attitude and didn’t want to speak up. Be careful, I'd rather be more expensive. They come out to mess with people's mentality and are rubbish. Not to mention that they didn't mention the room number. They don't want to pay attention to anyone at all.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will inform the relevant departments to inspect the air conditioners in all rooms immediately. If you come here next time and hope to book this hotel again, if you have any questions during your stay, you can call the front desk and they will deal with your problems. Looking forward to visiting again!
Guest User
Boutique Qu Room
Stayed in Aug 2024
Family
10 reviews
3.0/5
Posted on Aug 7, 2024
圖拍的,哎,他拍確實是真實的圖片不是照片,但是,有個但是嗷,衞生死角多不説,那個門框哎好像都要掉了爆皮了!服務這塊為啥給個一般的評價呢!那個一開始進來前台有個男的,好像我欠他錢,愛答不理不説感覺比我們東北人還東北,我好像欠他錢來還他錢了他還表現出我的出現讓他很煩的感覺!真是服了我是訂了兩間而且連訂了兩天,再看房間這情況再看這男的的態度我這心涼了半截腸子都悔青了!進屋花灑還不好使,寫給我難受的鬱悶的,還好下樓時候發現前台換了人,後來也一直都是這個大姐,人特好説話也温柔,還説不説為啥選擇他家也是因為這個酒店是我看到的酒店評論裏唯一沒説有蟲的,就是沖這個來的,估計是他消殺做的到位吧反正是從入住開始我就沒見到過蟲,空調好使,位置也行去哪都方便給大家拍了照片以供參考,大家都做到曬圖,這樣以後就會幫別的朋友避坑,拿去不用謝
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6/7
Guest User
Selected Room
Stayed in Aug 2024
Family
8 reviews
5.0/5
Outstanding
Posted on Aug 25, 2024
列景區出行方便,周圍飲食便利到達酒店,酒店老闆熱情接待。店內應有盡有,設為新品種齊。交通出行方便,門前就有公交站。
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Anonymous User
Boutique Qu Room
Stayed in Jul 2024
Family
13 reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
酒店乾淨衞生,交通方便!時候.............@...................@..........
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Anonymous User
Boutique Twin Room
Stayed in May 2024
Family
3 reviews
3.3/5
Posted on May 25, 2024
交通、周圍用餐方便 但樓下是燒烤店 建議不要選臨街的房間 前台有個工作人員早上在跟女朋友貼貼 也不經常在前台 一度以為沒有工作人員值班 不夠專業 但一百多塊錢一晚要什麼自行車
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