SANHE Hotel(Wulingyuan ，National Forest Park, Zhangjiajie)

The staff were very welcoming and their services were amazing. Rooms were very clean and comfortable.

The hotel was great, we based ourselves here for 3 nights to explore the national park. The free shuttle service was brilliant and very easy to organise through the front desk or WeChat. Free maps, information and tea experiences were great. A very bizarre complaint is that each day we were given very little toilet roll, only less than half a normal UK sized roll. The adjoining restaurant (where breakfast is served) was not terrible, but we ordered 2 different dishes (1 sweet and sour pork, one General Tso chicken) and both were served with the exact same sauce, which tasted like cheap tomato sauce - very tangy and otherwise bland. The beef rice was delicious though. The bar/cafe/restaurant to the other side was great for drinks, and the food looked great but we didn’t try any this time. The self serve laundry service was fantastic! Overall we would definitely recommend this hotel. The room was very spacious and everything very clean and well maintained.

Wonderful hotel in a very tranquil position. The staff is super kind and gentle, they’re always smiling and ready to solve every need!

We stayed at the SANHE Hotel in Wulingyuan during our trip to Zhangjiajie National Forest Park and were very pleased with the experience. Although the hotel isn’t directly beside the main tourist area, getting to the east entrance was quick and inexpensive. A Didi ride took around 12 minutes, so staying slightly farther out felt like great value compared to the pricier hotels near the park. The hotel itself has a very modern feel, with thoughtful high-tech touches like an in-room projector and a voice-controlled smart system for the curtains, air conditioning, and lighting. (The voice controls are mainly practical if you speak Mandarin.) All five people in our group were happy with their rooms and overall stay. Most importantly, the service staff were great! They were very helpful in helping us book cars to the park, and providing local/park information. In particular, shout out to 张婷 at reception, whose warmth and excellent service made our stay even better. One small feedback i would give is to open the pool earlier, so that guests have time to use it before checkout or before they step out for the day. When we were there, the pool was only opened from 12noon onwards.

All the staffs are friendly and go out of their way to help you. They help you book tickets, plan your itinerary, and they also offer free tea tasting. The room is spacious and looks nice.

It was the best hotel in our China trip. Spacious modern room, very good cleanliness, Very nice and helpfully staff, especially Kang. She helped us to arranged transport to the airport and to buy tickets to attractions. We had free pick up from train station late at night and free transport to the entrance of Zhangjiajie national park

This hotel was the perfect place for a mix of relaxation, not in too hectic of an area, and the staff were very responsive. The rooms were super nice and cleaned daily, and there’s a lot of attention to detail. It’s a little far from the the main city but close to some of the park entrances, so it was perfect for me. Would recommend

We had a wonderful stay at Sanhe Hotel in Zhangjiajie. The hotel has a cozy and welcoming atmosphere and the room was both spacious and very comfortable for the two of us. One of the highlights was the beautiful mountain view—we truly enjoyed waking up to such a scenic landscape every morning. The hotel offers thoughtful amenities such as complimentary afternoon tea and a light porridge supper each night, which added a warm, homely touch to our stay. They also provide free car transfers to the Zhangjiajie National Park East Entrance, making it very convenient for sightseeing. We especially enjoyed the tea experience at the hotel. The tea area is beautifully set up, and we had a delightful tea session with Mr. 田, which was both relaxing and memorable. The hotel also organizes activities like tea plucking and making your own tea leaves, giving guests a unique and immersive cultural experience. Although the hotel is about a 15-minute drive from the town center, it was easy to get around using Didi, so the location was not an issue at all. I would highly recommend Sanhe Hotel to anyone looking for a peaceful and relaxing getaway in Zhangjiajie, especially if you appreciate nature and a tranquil environment.