Lavande Hotels (Zhangjiajie Tianmenshan Cableway)

The room was spacious and clean. I also got a free room upgrade, and they thoughtfully provided complimentary bottled water. The service was excellent, the front desk was very responsible, and parking was convenient with charging stations nearby.

The location is great, only a 10-minute walk to Tianmen Mountain Scenic Area, and there are many food options right outside. However, the Wi-Fi in the room was terrible; I could barely stream videos at night, it was so laggy. Plus, the water pressure was very low, so showering required some patience.

The hotel service was excellent, and the cleaning staff did a very thorough and thoughtful job. Highly recommend!

The TV in the room didn't work, so I had to switch rooms, but then the electric blinds in the new room didn't work either. The hotel facilities are quite poor! However, it's pretty close to the attractions, which is convenient.

The room was clean and odor-free, the bedding was soft and comfortable, and there was plenty of hot water in the bathroom. The front desk staff were warm and attentive; seeing that we had a child, they upgraded us to a family room. The location is convenient for getting around and finding food. Overall, it's excellent value for money. We'll definitely choose this hotel again for our next trip!

I arrived early and they had a room available, so they let me check in in the morning. The service was excellent, and the room was very clean upon check-in. The location is great, close to the road, and just a few minutes' walk to Tianzi Mountain and the bus station.

The hotel overall exceeded my expectations. It was quiet and clean, and there was no strange smell upon entering. The room was spacious and meticulously cleaned, with very clean and soft towels and bedding. The staff were friendly and responsive to requests. Toiletries were well-stocked, water pressure was stable, and the air conditioning was powerful. It's conveniently located downstairs with many dining options nearby, and parking is easy. The price is great, and the comfort is top-notch. It's my first choice for accommodation when traveling, and I highly recommend it!

The front desk service was excellent, and the room was clean and hygienic. The hotel's location is truly unbeatable! The cable car, bus station, and commercial district are all nearby, and getting a taxi is very convenient. Parking is free. You can sort out all your needs within walking distance, making it a stress-free, effort-saving, and time-saving choice for a trip to Zhangjiajie. Highly recommended. They even gave us a small gift when we checked out.