Zhangjiajie Shuixuan Inn (West High-speed Railway Station)

Zhangjiajie Shuixuan Inn (West High-speed Railway Station) Reviews

Zhangjiajie Shuixuan Inn (West High-speed Railway Station)

Room 203, Building 1, Ningbang Square, Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
Zhangjiajie Shuixuan Inn (West High-speed Railway Station)
Zhangjiajie Shuixuan Inn (West High-speed Railway Station)Zhangjiajie Shuixuan Inn (West High-speed Railway Station)Zhangjiajie Shuixuan Inn (West High-speed Railway Station)
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Zhangjiajie Shuixuan Inn (West High-speed Railway Station) Guest Reviews

4.7/5
Outstanding
112 reviews
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.8
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All reviews(112)
Positive reviews(107)
Reviews with photos/video(21)
Great service(44)
Clean and tidy(43)
Awesome rooms(32)
Convenient location(23)
Easy to get around(18)
Close to train station(18)
Great value for money(7)
Classy environment(6)
Negative reviews(5)
SS-Singapore
Queen Room
Stayed in Nov 2024
Solo travellers
11 reviews
5.0/5
Outstanding
Posted on Nov 17, 2024
Room is about 15mins walking distance from ZJJ west station. Very conveniently located if you are taking early train to city like Chongqing. Room was clean, new and comfortable. Lady boss upgraded my room to one with attached toilet. Very nice of her. It’s located at one of the condominium block. Enter from the carpark, keep right to the lift lobby and take to level 2. I took public bus 17 to 72 奇楼 for dinner. Took me only abt 10mins. Will come back again!
Theodas
Shuiyun Twin Room (Western Toilet)
Stayed in Sep 2024
Couples
5 reviews
3.7/5
Posted on Sep 17, 2024
The main asset of this hotel is to be located near the Zhangjiajie railway station, about 10 min walking distance
Response from Property: Your comments are the best encouragement and support for us. Welcome to our beautiful Zhangjiajie again. I wish you a smooth work and good health.
Jackson
Queen Room
Stayed in Aug 2024
Couples
19 reviews
4.7/5
Amazing
Posted on Aug 31, 2024
The hostel is within easy walking distance from the train station. The room although small is clean and comfortable, the owners especially the granny auntie is very helpful and friendly giving tips on how to take bus 17 to the various tourist destinations like 72 places, Tianmen mountain cable car. They have a variety of different rooms, Very suitable for all kinds of travelers !
Response from Property: Thank you for staying in our homestay. We are very happy to get your comments! Every city will always have a reason to miss, every season has a scenery that we can't give up, and every homestay has its own sweet and warm memories. I hope our homestay will be the warmest and most unique one in your memories! We are still developing! Come back often and have a look
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Solo travellers
3 reviews
3.5/5
Posted on Nov 17, 2024
For future foreign guests that don't speak the language: Better ask a local on the street to find the entrance, as you have to enter through an underground parking lot. Also prepare for the front desk to be empty and having to call one of the numbers written on the wall. Also, this was the first hotel to not support my European Type C adapter, but this was to be expected and rentable power banks are provided. The room itself was decent and clean, my biggest complaint is by far the unnecessarily hard mattress, which essentially gave me the feeling like I was sleeping on the floor. Also it would have been nice to have more than just a face towel. The location close to the station was convenient, but I was also far off the city center, so I would probably go with another place in Zhangjiajie next time.
Fabio
Deluxe Queen Room
Stayed in Nov 2024
Couples
28 reviews
5.0/5
Outstanding
Posted on Nov 5, 2024
Great stay! Close to the railway station (15 min walk). You need to use the underground parking to enter the hotel in the 2F so be aware of it. Room was clean and quiet.
Guest User
Shuiyun Twin Room (Western Toilet)
Stayed in Oct 2024
Couples
1 reviews
2.2/5
Posted on Oct 25, 2024
Probably the worst hotel I’ve ever stayed in - first of all it’s not even easy to find, we had to ask a local from the shop further down (using a translation app) where it was, he then took us through the basement car park to the elevator. When we arrived inside the hotel the lady at the desk didn’t even seem to know what was going on, I again used a translation app and showed her the booking reference but she just kept laughing … eventually she got this guy to come up and he had my name on his phone but yeah just a very strange experience. Then she took us to our room and the first thing we noticed was the smell of cigarette smoke like it smelt so bad. The mattresses are like something you’d get in a prison just rock solid and uncomfortable. No hot water so we didn’t even bother getting showers plus we’d only been provided with face towels (not even hand towels). Literally the only good thing about this place is how close it is to the train station.
Response from Property: Dear guest, hello! Thank you very much for your review. We attach great importance to your opinions and have taken immediate measures to improve. At the same time, we will further improve the front desk service to improve service quality and efficiency. We have conducted an inspection and thank you again for your evaluation
Lindgens
Deluxe Queen Room
Stayed in Sep 2024
Travel with friends
4 reviews
4.0/5
Very Good
Posted on Sep 20, 2024
Been looking for a hotel close to the west train station. Just 5 minutes walking distance. Nice clean rooms and 20 min taxi ride to the city center
Response from Property: Thank you for your comment. Your comment is our greatest support and encouragement. I wish you a smooth journey in the next journey.
Maylie
Queen Room
Stayed in Sep 2024
Solo travellers
20 reviews
3.2/5
Posted on Sep 14, 2024
Very near the train station but not the easiest to find. The room is small but ok. But the bathroom is shared and you shower in the toilets. Plus there wasn't anyone at the reception when I arrived
Response from Property: There are people at our front desk 24 hours a day, but we are very busy when we come here. We will rectify your opinions. Thank you very much for your suggestions. I wish you all the best in your next work.
Guest User
Queen Room
Stayed in Sep 2024
Solo travellers
1 reviews
4.0/5
Very Good
Posted on Sep 14, 2024
All good but no luxury to be honest. The entrance has to be found in a parking lot
Response from Property: Dear Huanyou, hello! Thank you for sharing such a wonderful check-in experience! The hotel is famous for its high-quality service, and at the same time, the charming scenery of Zhangjiajie also adds precious memories. Looking forward to your next visit and continue to enjoy the good time! Have a good trip!
Thorsten
Deluxe Queen Room
Stayed in Aug 2024
Travel with friends
18 reviews
5.0/5
Outstanding
Posted on Aug 24, 2024
Good place to stay if you need to catch a train from the nearby station the next day.
Response from Property: Dear Huanyou, hello! Thank you for sharing such a wonderful check-in experience! The hotel is famous for its high-quality service, and at the same time, the charming scenery of Zhangjiajie also adds precious memories. Looking forward to your next visit and continue to enjoy the good time! Have a good trip!
Mohita
Queen Room
Stayed in Jun 2024
Solo travellers
7 reviews
4.7/5
Amazing
Posted on Jul 15, 2024
The manager was waiting for me outside the apartment so it was easy to check in. She also helped with with dinner and breakfast and get the bus to wulingyuan. The room itself was clean and it is definitely value for money for a single person! Would recommend.
Response from Property: Thank you for staying at our B&B. We are very happy to receive your comments! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every B&B has its own sweet and warm memories. We hope that our B&B will be the warmest and most unique one in your memory! We are still developing! Come back often to visit us.
Guest User
Shuiyun Twin Room (Western Toilet)
Stayed in Nov 2024
Family
6 reviews
3.5/5
Posted on Dec 8, 2024
Good location if you have a late arrival from the train
Manoj Kumar
Deluxe 2-bed Room
Stayed in Oct 2024
Travel with friends
5 reviews
4.7/5
Amazing
Posted on Oct 19, 2024
Hotel was good and was near the railway station
Response from Property: Thank you for staying at our B&B. We are very happy to receive your comments! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every B&B has its own sweet and warm memories. We hope that our B&B will be the warmest and most unique one in your memory! We are still developing! Come back often to visit us.
Iryna
Deluxe Queen Room
Stayed in Jul 2024
Solo travellers
11 reviews
3.7/5
Posted on Sep 3, 2024
Just for one night. It’s ok . But here no normal socket(Chinese only)
Response from Property: We will rectify and deal with your suggestions. Thank you for your suggestion. I wish you all the best in your life and good health.
Anonymous User
Shuiyun Deluxe Twin Room (Squat Toilet)
Stayed in Oct 2024
Business travellers
27 reviews
5.0/5
Outstanding
Posted on Nov 8, 2024
The room is clean and tidy, the facilities are very new, the location is convenient, it is near the high-speed rail, the owner is warm and thoughtful. You can see Tianmen Mountain from a distance, but you can't see the cave. The overall environment and service are quite satisfactory.
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