Atour Hotel Wanda Plaza Huachang Road ZhangJiaGang

I strongly advise the hotel management to seriously address the issues with their staff and room cleanliness. The current standards are nowhere near what's expected of a four-star hotel. 1. The room had a thick layer of dust, easily a centimeter deep, clearly indicating it hadn't been cleaned in months. 2. The showerhead in the bathroom couldn't be fixed in place, making it impossible to take a proper shower. The hairdryer only started working after three attempts. 3. In the morning, I ordered coffee for delivery. At 8:00 AM, the delivery person called to say it was left at the front desk and a robot would bring it up. At 8:20 AM, I called the front desk to check on it, explaining I was in a hurry. The front desk confirmed they saw the delivery and would send it up immediately. At 8:35 AM, I went downstairs myself and found my coffee untouched, completely cold. Please impress upon your staff that on weekday mornings, guests are typically rushing to work and don't have time to leisurely wait in their rooms for deliveries. If there's a reason a delivery can't be brought to the room promptly, either call the guest to inform them or have a staff member deliver it personally. Because of this incident, I ended up going to work without breakfast, on an empty stomach.

The hotel service was excellent, and the front desk staff were very friendly and helpful. Check-in and check-out were both quick and efficient. The breakfast was good, with a decent variety of choices, and it was both affordable and tasty. There are several restaurants right downstairs, making dining very convenient. Plus, there's a market in the alley nearby, which was great for buying fruit. The hotel is also just a 10-15 minute walk from Wanda Plaza, which was a nice bonus.

The best among the four cities I visited for business.