Brunnmattgasse 9, Zermatt, Canton of Valais, 3920, SwitzerlandSee Hotel Details
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1 night
Reviews from Real Guests
9.2/10
Great
47 reviews
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Verified reviews
Location9.5
Amenities9.0
Service9.1
Cleanliness9.3
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All reviews(47)
Positive reviews(46)
Reviews with photos/video(23)
Awesome rooms(22)
Great service(18)
Awesome stay(15)
Clean pool(11)
Great swimming pool(11)
Delicious breakfast(9)
Loved the view(7)
Great location(6)
Negative reviews(1)
Guest User
Double Room
Date of stay: Sep 2025
Family
5 reviews
10/10
Outstanding
Posted on Nov 1, 2025
People at there are really nice and always with smile!
suggestion
Date of stay: Mar 2024
Family
26 reviews
8.5/10
Very Good
Posted on Apr 16, 2024
Good: service , free shuttle service to the station, friendly staff , using l'occitane products
Could be improved: breakfast with limited choices , kind of dissapointed. Booked a triple room and I can hear people talking beside the room ( poor soundproof )
Miuchan
Matterhorn Grand Junior Suite
Date of stay: Jun 2024
Family
23 reviews
7.5/10
Posted on Jul 10, 2024
The hotel was very clean and well designed, though it lacked facilities or a lot of space for visitors to experience or enjoy.
Guest User
Double Room
Date of stay: Sep 2023
Couple
25 reviews
10/10
Outstanding
Posted on Oct 15, 2023
Beautiful hotel!! Even though hotel was a few streets away from the station BUT free shuttle service is available. Hotel service was so good including free consultation on activity planning in Zermatt. Would definitely go back to this hotel if I’m coming back to Zermatt in future!!
2185****
Matterhorn Junior Suite
Date of stay: May 2023
Couple
13 reviews
9.5/10
Amazing
Posted on Jun 27, 2023
Room is as expected ,very clean and good view of mountain . The restaurant staff are very nice and helpful. Recommend for family vacation.
Guest User
Double Room
Date of stay: Jan 2023
Couple
3 reviews
10/10
Outstanding
Posted on Feb 15, 2023
Great hotel, walking distance from Train Station. Fantastic Outdoor and Indoor pools. We will come back!
Anonymous User
Matterhorn Double Room
Date of stay: Jun 2025
Family
51 reviews
9.0/10
Great
Posted on Jul 5, 2025
The view is amazing. The service is really great. Someone was very enthusiastic to show me the room. This is the first time I've encountered this in Europe. Although the hotel upgraded the room and there is a large terrace, the building is too low and the view in front is blocked. I don't know if this price is for the first floor. I'm also speechless. But the hotel has three swimming pools and the facilities are great. But the first floor room has a smell. It feels big. It's like the smell of wooden furniture. It's very smelly. Although they helped to deal with it, I didn't want to be sprayed with air freshener again. I didn't feel very comfortable staying for one night. There is a shuttle bus to and from the hotel. When I went there, I forgot that I had walked there. I took a detour and walked for a long time.
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Hunggggg
Matterhorn Corner Room
Date of stay: May 2025
Couple
24 reviews
10/10
Outstanding
Posted on Jul 6, 2025
The room has a direct view of the mountains. You can see the Matterhorn from the terrace and the room is very large
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秀◯
Double Room
Date of stay: May 2025
Solo traveller
10 reviews
10/10
Outstanding
Posted on Jun 22, 2025
The rooms were very clean. The facilities and amenities were excellent, and there was even a spa. The location was great, with a beautiful view of the Matterhorn. The breakfast was also delicious, considering it was a Swiss hotel. I felt that this hotel was of a very high standard for a hotel in Zermatt.
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吉小子
Matterhorn Double Room
Date of stay: Dec 2024
Family
1 reviews
10/10
Outstanding
Posted on Feb 16, 2025
The counter staff is very friendly
Will take you on a tour of the hotel
The room is not big, but it is enough for use, and the mattress is very comfortable to sleep on.
Breakfast options are rich with many choices
The taste is also very good
The best thing is that there is an outdoor bathing pool
You can take a bath while looking at the Matterhorn
The view from the room balcony is great
There is no need to go outside to see the great view from the room
If we visit again, it will still be our first choice of accommodation
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cupllx
Matterhorn Corner Room
Date of stay: Sep 2024
Family
24 reviews
10/10
Outstanding
Posted on Oct 25, 2024
When you look up from the hotel platform, you can see the Matterhorn. The hotel shuttle bus is unique. The hotel also has a famous hot spring swimming pool. You can rent bicycles in the hotel. The most satisfying hotel in Switzerland.
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_yt12487****
Matterhorn Corner Room
Date of stay: Aug 2024
Couple
6 reviews
10/10
Outstanding
Posted on Sep 30, 2024
The hotel is in a great location. The corner rooms offer a panoramic view of the Matterhorn from both indoors and on the balcony! A shuttle bus is provided from the train station to the hotel, but it is not far to walk there.
The main colors of the room are milk tea and bean paste pink, which are soft and warm. The dry and wet separated bathrooms are spacious, with coffee machines, tea bags and kettles. Small snacks are provided every day (European desserts are not likely to fail). It's just that the coffee cups are not cleaned very well 😂.
A feature of the hotel: the cheese hot pot cabin! Reservations are required, with a separate space, and the Matterhorn view is just outside the cabin. The cabin is small and warm, with music and dedicated service. The set meal is 75 Swiss francs per person, with pickled meat cold cuts, nuts, and three kinds of mixed cheese hot pot ingredients all from the local area, and the final dessert is also very exquisite. Overall value for money!
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Yun12345
Date of stay: Aug 2024
Family
37 reviews
10/10
Outstanding
Posted on Oct 7, 2024
The stay experience was great! You can enjoy the Matterhorn from the hotel balcony. The hotel service was also very good, the room was large, and when I left, they asked me if I wanted water. They had bottled water from the Matterhorn. I will still choose this hotel next time I come.
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Tammany
Matterhorn Double Room
Date of stay: Aug 2024
Couple
8 reviews
9.0/10
Great
Posted on Sep 12, 2024
1. The front desk staff is very polite and enthusiastic
2. The room is very unique and stylish
3. Many windows and beautiful views
4. Breakfast is good, but the service attitude of the man who made the omelette is very poor
5. The mattress is dented and the pillow is too soft, making it uncomfortable to sleep on.
6. The swimming pool and massage pool are comfortable and the fitness room equipment is beautiful.
7. I opened the window a little for ventilation, but a lot of mosquitoes flew in. I closed it immediately after a few minutes. The next day, after the cleaners cleaned it, all the mosquitoes were dead and no more mosquitoes flew in. I believe they have a way to kill mosquitoes and prevent them from flying in, but the corpses of mosquitoes fell on my personal belongings...
8. Check out The hotel thoughtfully arranged for a driver and a special car to take us to the train station, so we didn’t have to carry our luggage! Bonus points!
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M253574****
Matterhorn Double Room
Date of stay: Jul 2024
Couple
2 reviews
10/10
Outstanding
Posted on Aug 23, 2024
Aaaaa, the first hotel I stayed in Switzerland.
We were given a room on the top floor with a sunbathroom🛀Recently, maybe because of the mudslide, the road is not easy to walk on, so there are few people in the hotel.
Facilities: They all feel quite new. The big color TV is not available in other Swiss hotels. The overall yellow tone of the room is very warm.
Service: This must be praised!! Swiss people feel a bit xenophobic. The waiters in the hotels I stayed in later were very serious.
When you check in at this hotel in Zermatt, you will be taken to see the room first~ Everyone serves with a smile. The breakfast aunt and the front desk lady are smiling every day.
Breakfast: Great, nothing to say. You can imagine that there are also steamed dumplings, which are very suitable for Chinese stomachs.
It is a dream hotel that I will come again🏨