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Popular Family-friendly Hotels in Zermatt

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Latest Reviews for Zermatt Hotels

Matterhorn Lodge Boutique Hotel & Apartments

Matterhorn Lodge Boutique Hotel & Apartments

4.6/544 Reviews
The Matterhornlodge is located about a 5-10 min walk from the Zermatt station. We arrived at about 1pm and were informed that check-in was only at 2pm so we went for lunch and returned at around 2.30pm. We were greeted by Ruth, the proprietress of the hotel, who gave us a comprehensive briefing of the house rules and policies. Ruth was very warm, friendly, and charming; she was very guest-focused and was happy to find out more about where we were from and what we planned to do. Ruth even gave us recommendations for Bern when we told her we were going there next. Although the hotel is stated to be 4 stars, we were very impressed by the room and the amenities. The bathroom came with a bidet and the toiletries provided were of good quality. The room was also very spacious with enough room to open up 2 luggage bags. The towels and robes were thick, warm, and fluffy. The breakfast provided in the morning was also quite good with a decent selection of breads, cold cuts, cheese, and eggs. At checkout, Ruth also gave us a complimentary ride to the train station in her electric vehicle. All in all, we had a very enjoyable stay at the Matterhornlodge and we were very impressed by Ruth’s hospitality.
Resort la Ginabelle

Resort la Ginabelle

4.6/545 Reviews
The staff is really nice. The key is that it is close to the station. The swimming pool is super nice and the view is amazing. The infinity pool is also very delicate for breakfast. There is a grandpa cooking omelet! Just ask Ermat’s small buses to ask clearly, or you will suffer. I was charged 12 Swiss francs without knowing it. I learned a lesson.
Hotel Bellerive

Hotel Bellerive

4.8/546 Reviews
The owner of the store is very welcoming, the people are very good, the room is very clean, the breakfast is not suitable for the Chinese, most of them are bacon and omelettes, it feels like a small and refined hotel. Focus on the key! ! ! ! ! During the preliminary booking, we repeatedly confirmed whether Ctrip can bring two elderly children with five-year-old children. The answer is definitely no problem. As a result, when we arrived at the hotel in the evening, the boss refused us to stay on the spot and said that Ctrip’s agent informed the booking customer. With children, you can stay in a double room. In fact, you can only book a family room. Fortunately, Ctrip has a timely response to the communication and upgraded the room type to check in, but when you arrive at the store, the unpleasant experience is really bad!
Alpenlodge

Alpenlodge

4.7/521 Reviews
Alpenlodge is a nice little hotel in a wonderful quiet location. Inside the lodge, it's very clean and well equipped with elevator to reach guest rooms. Walking to center of Zermatt town only takes minutes. Staffs are very kind and help to arrange transportation to/from the town as needed and with a huge discount. We could feel the staff's kindness way before our arriving. Questions answered with no delay. From the unit we stayed, I believe most of the units in Alpenlodge, overlook Zermatt town with Matterhorn in the center background. Bathroom is nice and clean with heated floor. Breakfast is decent with many different choices. We definitely recommend this place to stay when visiting Zermatt.
Appartements Zermatt Paradies

Appartements Zermatt Paradies

4.4/53 Reviews
We stayed from Dec 27 - Jan 2. We had a family group of 21 people and 5 rooms that accommodated anywhere from 2 to 6 people. The location, the facilities and the host were all outstanding. We walked each morning to the gondola / cable car station, which is only 5 minutes walk. After great days of skiing, the rooms were perfect for relaxing and cooking dinner on the nights we ate in. Two nights we used the common dining area near the front desk for dinner and it seated all 21 of us very comfortably. The ski room on the ground floor is easy to use and we LOVE the boot warmers :-). Johanas, the host, has perfect english and he was super accommodating and helpful. We had no significant problems, and Johanas addressed any small concerns quickly and thoroughly. He also gave great local advice. In addition to this big family trip, my wife and I stayed at Paradies for a long weekend last fall and that trip was equally wonderful. We had a view of the Matterhorn and a patio that allowed us to sit outside at the end of a day hiking and enjoy a relaxing and romantic time together. We will for sure be back to stay at Paradies for future trips to Zermatt!
Grand Hotel Zermatterhof

Grand Hotel Zermatterhof

4.6/546 Reviews
As soon as I got out of the train station, I took the gorgeous carriage of the hotel and walked through the town to receive the attention of the roadside people. Is there a feeling of traveling in the 19th century? ? ! When I arrived at the hotel, I was told that there was a surprise. I went into the room and knew that I had upgraded the suite with three terraces. The terrace was facing Matterhorn, thank you very much for the beautiful front desk staff. The solid wood furniture in the room is steady and elegant, the bath towels are all super thick, and they are very comfortable to use, and they are greatly praised! The breakfast environment is also intoxicating, bathed in the dawn of the Matterhorn, and the appetite is wide open. Three days of time for people to miss for a long time, I really admire the charm of the hotel and thank the staff for their kind service.

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