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Hotel Zaragoza Royal
3.5/518 Reviews

Hotel Zaragoza Royal

Zaragoza|0.63km from BAHNHOF
Viaje de trabajo, dos personas en sendas habitaciones. Pernocto la noche del 12 al 13 de julio. Llevaba contratada habitación y desayuno. Dejé hecho el pago por adelantado al realizar el check-in el día 12. El hotel en sí, sin ser pésimo, está notoriamente por debajo de la media nacional de un 3 estrellas: se le ve antiguo, apagado, muy necesitado de pintura y redecoración. Lo mejor, las dimensiones y limpieza de las habitaciones y la amabilidad de la camarera de habitación y la corrección de la recepcionista de la tarde-noche. Lo menos acorde a la teórica calificación de 3 estrellas: el baño y sobre todo el comedor, desangelado, con un desayuno más bien pobre, y carente de atención, ya que alrededor de las 10 a.m. compartía camarero (uno solo) con la aledaña cafetería a la calle del establecimiento. Hasta ahí, más acorde con un hostal o con 1 estrella que con un teórico 3 estrellas, pero creo sinceramente que aceptable al precio de 62€ en el mes de julio. Lo insólito vino después: había quedado a la mañana siguiente con un cliente, al que cité en el hall del hotel. Mientras, decidí bajar a tomar un café (nunca desayuno; tampoco en esta ocasión) en el comedor. El café, horrendo, y de hecho lo dejé en la taza porque era imbebible debido a un intenso sabor salado (sic). Unos minutos después me dirijo a la recepción para entregar la tarjeta y formalizar el check out. Y ahí vino la afrenta a manos de la recepcionista que estaba en el mostrador esa mañana (distinta repito a la de la tarde anterior): esta señora me inquiere para que le diga si tengo algún gasto y, en particular, si he desayunado, porque me ha visto salir del comedor y en ese caso tengo que abonarle 10 euros del desayuno. Sorprendido, le digo que no, que tomé (intenté tomar mejor dicho) un café y nada más, y para mi asombro, sin apenas mirarme, con un gesto desagradable y malencarado, muestra sus dudas y me dice que da igual que no desayune si he accedido al comedor: se adeudan 10 euros. Yo me planto, y educadamente le ofrezco ir a preguntarle al camarero (error mío), ante lo cual se va caminando a toda prisa hacia la cafetería, conmigo detrás (segundo error de principiante mío, repito, que nunca debí aceptar esa actitud de esta persona tan maleducada), y cuando el camarero viene (un señor mayor con igual actitud que ella), ni me mira, y a ella le dice que no lo sabe, que él ”vio cosas” en la mesa del comedor. Ante mi negativa, rotunda, me cobra el café, 1,60€, que le pago en mano. Finalmente, cuando compruebo la reserva que hizo la empresa me confirman que incluía desayuno. Para mayor inri. No es tanto el error por su parte, impropio, como el trato, antipático y despótico, que esta señora se permitió exhibir. Nunca me pasó nada parecido, y en este hotel no me volverá a pasar.

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Reviews for Zaragoza Hotels

Searching for hotels near BAHNHOF? Compare room rates and reviews to find your ideal stay.
Aparthotel Los Girasoles
4.3/539 Reviews
We had a wonderful 2 night visit to Zaragoza. We were very lucky to get a room here- our priority was to get a hotel with secure parking , as close as possible to the old town. We booked a space - I think 33e for the 2 nights (apologies- I can’t remember exactly). The room was very comfortable- everything you would need- comfortable bed, air conditioning, fridge- even had Netflix- my guilty pleasure 😂 We had a nice drink on the rooftop terrace- fabulous view. We didn’t use the pool but fyi it’s on the same floor as gym and walk through it to get to pool. The staff were wonderful and always available- even came up to our room to help us figure out the safe! Also the best advice as regards where to eat. Not 5 star but it fitted all our priorities.
Ibis Styles Zaragoza Ramiro I
4.2/545 Reviews
This hotel needs an urgent refurb. It looks like an old Soviet tower block and the rooms are a reflection of that. Dirty marks on the walls, dated furniture, no duvet on the bed just a sheet. Can't even sit on the bed because there's one pillow which makes it very uncomfortable. The TV positioned in an angle instead of being opposite to the TV. Bathroom old and dated. The noise level unacceptable too. You can hear everything outside, every time someone opens or closes the door. Never again!
Zenit Don Yo
4/560 Reviews
We were a night of walking through Zaragoza and as we already knew this hotel from other previous stays, we didn't want surprises. A central hotel, very close to the Plaza España and the whole centre of the Tubo and the Basilica, gave us for three people a very large room, with very comfortable beds and well equipped with regard to the washing machine. We don't eat at the hotel so we can't comment on this issue except for breakfast: for our taste quite well, very acceptable, sure more than one would miss some product but we neither eat much nor are too much ”sybaritas”. Therefore, no complaints about it. You do not have your own parking, if you come in the weekend you may be able to park on adjacent streets since the blue area is free (or was it before). In our case, as we came between weeks, this was not possible and we had to leave the car in the parking they have concerted a couple of streets, 5 minutes (to make a idea, pay € 15 for a whole day). In the end, it is a safe bet for us when we approach the city.
Hotel Paris Centro
3.1/522 Reviews
It was good ... but not phenomenal. The room was not ventilated nor with open windows. Towards a soaking heat, though the outdoor time was great. I asked for air conditioning, but they told me that it couldn't yet be activated ... I didn't understand anything. But as location is good.
Hotel Palafox
4.2/579 Reviews
The breakfast is very good, the freshly squeezed orange juice is very good, the fruit bread and the local ham are also very good, the breakfast can get full marks, the hotel is an old hotel, so the facilities are still relatively old, the suites are not very spacious, but the lobby is very grand and the restaurant is good . The room is just average.
Hotel Gran Via
4.1/516 Reviews
The hotel is well centralized , very organised, very attentive reception , the well-trained rooms , comfortable without talking about the tranquility during the night , breakfast is super tasteful, the boys note 1000.....voltarei always ...recommend

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