GGuest UserThe room did not take pictures, because it was the standard facilities in the parent-child room, which was consistent with the hotel's promotional photos.
Services and facilities did not give full marks, because after the check-in, a few things happened, let me gradually decline from the initial stay.
1, the child fell ill in the middle of the night, tossing all night, it was dawn before falling asleep, and because it was cholecystitis, the body was weak. My husband and I went to the breakfast room to eat, hoping to bring a bowl of porridge and a steamed bun to the room for the child. The restaurant waiter and manager were strict in refusing, saying that for food safety, it was absolutely not possible, and it was useless to find anyone. Let me feel the indifference of the hotel deeply.
2. After breakfast on the last morning, I returned to the room and suddenly powered off. All the facilities related to electricity cannot be used, including the room telephone extension and toilet! ! ! There is no telephone extension, and you cannot respond to the customer's demands to the hotel as soon as possible; the toilet cannot be flushed without electricity! It made me feel like the hotel had no effective emergency plan.
3. In the hotel breakfast room, I ate breakfast three times, and I could see the waiter, chef and customer dining in the breakfast room at the same time every time. I feel that the professionalism of the hotel is really not strong, and it is far from the name of the ”international hotel”.
Of course, there are also commendable places. The room attendants are very enthusiastic and have a serious work attitude. They take the initiative to ask if we need to clean. The room is powered off. They help to respond to the situation and repeatedly confirm whether it is solved. It is commendable!
In addition, it is necessary to remind everyone that Yulin does not have a 24-hour pharmacy, and there is no pharmacy opening in the middle of the night, so there is no UU running errands in the middle of the night to take orders.
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