To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(1271)
Positive reviews(1223)
Reviews with photos/video(108)
Classy environment(98)
Friendly front desk staff(88)
Easy to get around(71)
Delicious breakfast(51)
Convenient parking(51)
Would stay again(27)
Convenient for shopping(26)
Close to airport(19)
Negative reviews(48)
Guest User
Deluxe Double Room
Stayed in Sep 2024
Travel with friends
6 reviews
4.0/5
Very Good
Posted on Oct 12, 2024
Was absolutely okay! But also a little bit presides for the location and room
Guest User
Deluxe Double Room
Stayed in May 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on May 30, 2024
good!
Henny Kosasih
Discount Standard Room
Stayed in Oct 2023
Family
31 reviews
5.0/5
Outstanding
Posted on Nov 2, 2023
Very good
Response from Property: Sometimes, a word of praise can give us a different kind of happiness and satisfaction. This beautiful mood is passed on to us from you. Life is like this, touched by you and touched by us. Thank you for your affirmation, and we look forward to your visit again!
Guest User
Discount Standard Room
Stayed in Jul 2024
Family
23 reviews
2.7/5
Posted on Jul 29, 2024
This is really the worst hotel in Vienna I have ever stayed in. It is particularly bad. Except for the enthusiastic front desk staff, there is nothing else I can say about it. The price during the peak tourist season and the facilities in the guest house left me speechless.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Xiaowei among many hotels. I'm sorry that I didn't give you a perfect stay experience. The hotel's daily duty manager and front desk colleagues are dedicated to serving you 24 hours a day. Xiaowei looks forward to meeting you again. I wish you a happy journey and all the best!
Diyuxingren
Deluxe Double Room
Stayed in May 2024
Travel with friends
84 reviews
5.0/5
Outstanding
Posted on May 7, 2024
The room is a bit old, but it is quite spacious. The location is good. There are laundry machines and dryers, which is very convenient. This is the first time I have seen a dryer, and the speed is not very fast.
Original TextTranslated by Google
Response from Property: Welcome to Vienna Hotel (Yining Shanghai Airport Branch). Xiao Wei is really very happy. Today is really a warm and touching day. Because of the affirmation from my dear friends, Xiao Wei will definitely continue to work hard. Whenever I meet someone who praises me, I will be happy for a long time. Even now, I am very happy to reply to the comments, and my smile is bright~~~
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Mar 3, 2024
The room is clean and the equipment is compact. The hot water is comfortable for bathing, and the hot water comes out in less than three seconds. The owner is considerate and there is a fruit plate. The reception is attentive and enthusiastic. It is convenient for shopping and traveling. There are many special snacks around. It takes only 10-15 minutes to get to the airport. The price is reasonable, the service is thoughtful, safe, and the breakfast is not bad. I am willing to stay here next time.
Original TextTranslated by Google
Response from Property: Xiao Wei thanks you very much for your praise. It is a fate to meet you in such a vast crowd of people. It is also a great honor to serve you. We will definitely live up to your praise and keep up the good work. I wish you a happy day!
Guest User
Discount Standard Room
Stayed in Feb 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Feb 22, 2024
The room is clean, the bed is very comfortable, the buffet breakfast and self-service laundry are very convenient, the front desk lady has a good service attitude, the security uncle took the initiative to help with the luggage, and the housekeeping sister is very enthusiastic. It was a very pleasant stay and I will come again next time.
Original TextTranslated by Google
Response from Property: Dear lady, hello, your satisfaction is our greatest motivation, and your encouragement is the source of energy for all the staff of Vienna Hotel. The hotel is located at No. 305 Jiefang West Road, close to the railway station and the airport. We look forward to your coming again and wish you a happy life!
Anonymous User
Discount Standard Room
Stayed in Feb 2024
Solo travellers
26 reviews
4.5/5
Great
Posted on Feb 19, 2024
I saw a special offer for Vienna, so I stayed there. It was really cheap, but compared to the Vienna I stayed in before, the decoration was too old and it needed to be renovated.
This Vienna was decorated in a wooden style. Has it been open for many years?
The bed was quite comfortable, the hygiene was OK, and there were plenty of parking spaces
Original TextTranslated by Google
Response from Property: Welcome to Vienna Hotel (Yining Shanghai Airport Branch) Dear guests, hello! Thank you for choosing Xiaowei and taking the time to tell us about your stay experience. The bed in the hotel is very comfortable and you can sleep well. We always put hotel hygiene services first. Thank you again for choosing to stay at Vienna Hotel. We look forward to serving you again when you stay next time!
Guest User
Deluxe Double Room
Stayed in Aug 2024
Family
11 reviews
2.5/5
Posted on Aug 19, 2024
This Vienna is the only hotel I stayed at during my trip to Xinjiang where I couldn’t sleep at night🤣
A room costs RMB 500, which is actually not a cheap price, but the environment is hygienic, and it feels like it is only worth RMB 2,000 to RMB 300 at most. It is really not very clean, and the carpet in that room is so dirty. When I got there, I felt that it mostly received tour groups. There were many people, but there was only a very small elevator. The attitude of the breakfast waiter was also not very good.
Original TextTranslated by Google
Response from Property: Dear guests Hello! Thank you very much for your evaluation of our hotel. We sincerely apologize for failing to satisfy you. We believe that the pace of progress will never stop and we will continue to work hard to do better. Wish you: be happy every day and everything goes well!
Ailikehan
Discount Standard Room
Stayed in Feb 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Feb 16, 2024
The room is very clean and cost-effective. I am very satisfied with my three-day stay. It is definitely a travel option
Original TextTranslated by Google
Response from Property: Happiness is so simple for Xiao Wei^_^, it is just waiting for your arrival and then bringing you the best service. Xiao Wei looks forward to meeting you again and wish you a pleasant journey!
Guest User
Special Queen Room
Stayed in Feb 2024
Other
1 reviews
5.0/5
Outstanding
Posted on Feb 13, 2024
The service attitude of the young lady was very good. The security helped with the luggage. The service attitude of the waitress was also very good. She also gave me 2 bottles of water for free. The room was large, clean and tidy, especially their bed, which was very comfortable to sleep on. The breakfast was also very rich. They also gave me my favorite fried cakes and dumplings during the Spring Festival. This was the best accommodation I had during my trip. I will come again next time.
Original TextTranslated by Google
Response from Property: Every smile is frozen in the look back of that encounter. If the hotel is a way of meeting, then the friendship after entering the store is truly eternal. When you feel satisfied and relieved with our service, we are also sincerely happy. Your praise and your good comments make us deeply moved. We believe that we will do better. Thank you for your support and wish you happy every day. Xiao Wei wishes you happiness every day and welcome to visit again!
Guest User
Discount Standard Room
Stayed in Feb 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Feb 10, 2024
Very good, the people are very warm, and they also gave us dumplings on New Year's Eve
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Discount Standard Room
Stayed in Jan 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Jan 16, 2024
I have stayed in so many hotels in Vienna, Tianjin, Urumqi, and Yili. So far, this one is the one I am most satisfied with. It seems that this is the only one in Yili. You cannot use the ID card photo to check in. You must have the original. You also opened the suitcase and took the ID card before checking in. In other aspects, it can be said that the cost performance is very high. The water volume of the tap hot water is relatively small. I called the front desk and asked and immediately sent someone to check it out. They said that it might be more relaxed. They also gave a solution and said that next time you check in, you can get a discount or free upgrade to the room type. If I was not happy with my stay, I would not give these comments. Please consider it appropriately. Have a happy stay🫶
Original TextTranslated by Google
Response from Property: I am very happy that you chose to stay in our hotel. Yes, there are large supermarkets nearby, which are very convenient for shopping and eating. I am very happy to leave a good stay experience during your trip. We are very grateful for your recognition and praise of Xiaowei. We will continue to do better and look forward to your stay again. I wish you a pleasant journey and a happy life! ! !
Guest User
Discount Standard Room
Stayed in Jan 2024
Solo travellers
5 reviews
4.0/5
Very Good
Posted on Jan 10, 2024
The hotel has a good location, convenient transportation, complete room facilities, and comfortable stay. The only drawback is that the sound insulation is not very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your sincere evaluation of Xiaowei. Xiaowei has a variety of room types for you to choose from. It is recommended that you choose a room close to the community next time, the sound insulation effect will be better. I wish you a pleasant journey ~ Welcome to visit next time ~
Guest User
Deluxe Double Room
Stayed in Jan 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Jan 10, 2024
Clean, tidy and comfortable, warm service, there are markets and shopping malls nearby, it is convenient for traveling and eating
Original TextTranslated by Google
Response from Property: Welcome to Vienna Hotel (Yining Shanghai Airport Branch). Thank you for your affirmation of Xiaowei. It is an honor for our hotel to receive your recognition. Xiaowei will definitely continue to work hard^_^. The hotel is located at No. 305, Jiefang West Road, Yining City, about 3.5 kilometers away from the railway station and the airport. The transportation is very convenient. There are many Xinjiang specialties around the hotel. You are welcome to taste them!