Yilan Luodong Yours B&B

A very satisfying stay! The location is convenient, within walking distance to Luodong Night Market, and there are many cafes and convenience stores nearby. The room space is sufficient and very clean. There's a coin-operated washing machine and dryer on the second floor, and laundry detergent is provided. My child was very happy with the slide in the room, playing non-stop and burning off energy perfectly! The staff were friendly and helpful, patiently explaining things when asked. If I visit Yilan again, I would definitely choose to stay here!

The hotel's location is convenient, just a 3-minute walk to Luodong Night Market, and not too far from Luodong Station. Although the room had a balcony, it was very small and faced the air conditioning units of the building opposite, so it wasn't very useful for us. The soundproofing was acceptable; mainly, you could clearly hear conversations when other guests walked through the corridor.

My child really enjoyed the slide, but the room's cleanliness needs improvement! As soon as we opened the door, there was hair on the floor. For a hotel that caters to families, more attention should be paid to hygiene! The location is quite appealing though, it's right near the night market and very close to the train station, making it easy to find.

The location was incredibly convenient, close to both the train station and night market by scooter. The accommodation had an elevator, and the hallways were bright and clean. The bathroom even had a heater, so it never felt damp after showering. The reception staff were friendly during check-in, and initially, I had a great impression of the place. However, the luggage storage and assistance service after check-out were extremely disappointing. Check-out was managed with a 'guests out, no entry' policy, and there were no staff members around at the time. Seeing other guests who had checked out also leaving their luggage on the first floor, we did the same, intending to go buy some refrigerated souvenirs. Later, I specifically called to ask if I could borrow their fridge to store food. The first staff member I spoke to said that once we returned to the guesthouse, we should call again, and they would come down to open the door for us. Upon returning to the guesthouse, I called again. This time, a different staff member answered and asked us to wait a moment. We waited outside the door for a full 20 minutes, with no one proactively informing us of the situation or calling back to explain. We just sat there by the door. Eventually, a new guest arrived, and unable to enter, I explained to them that we were waiting for staff to open the door. They were also incredulous that we had been waiting for 20 minutes and kindly offered to call on our behalf. After hanging up, they told me, 'It seems like they are inside.' Less than 3 minutes later, someone came downstairs and opened the door for us. If there truly were staff inside the whole time, yet they left guests waiting outside for 20 minutes without any explanation or response, it's truly baffling and makes you feel completely disrespected. Even if it's just helping retrieve stored items or refrigerating food, I'd at least expect to be proactively informed of how long the wait would be or given an update on the situation, rather than being left completely in the dark, waiting outside. Overall, the accommodation environment itself was indeed good, but this post-checkout service experience significantly impacted my impression of this guesthouse. I hope that in the future, they can improve the handover and communication processes among staff to prevent other travelers from encountering the same situation.

The rooms were clean and soundproof, and the bathroom facilities were spotless and spacious. The staff explained everything clearly. Our family room even came with a slide, which was fantastic for keeping the kids entertained. Next time I'm in Luodong, YOUSU will definitely be my top choice.

The room was clean and the design was adorable. The slide was a huge hit with the kids! It's super close to Luodong Night Market!! I'll definitely stay there again next time I'm in Luodong, Yilan. I've stayed at another hotel owned by the same proprietor before, and they're all excellent!

Fantastic travel experience