R&R Hotel

The hotel is conveniently located within walking distance of the train station, Matera city center, and the Sassi. The room is comfortable, quiet, and clean. An electric kettle and cups would have been nice to have tea on a winter evening after long walks. The breakfast was quite good, and the variety of winter fruits was a pleasant surprise.

I didn't like the hotel. It's not three stars, but a stretch. First, they showed us to a room with two twin beds. It smelled strongly of sewage, the neighbors were loud, and you could constantly hear water running somewhere. When I asked if they could put us in a more private room without the loud neighbors or the sound of running water, and with a shared bed for a couple, they said they had a room. Then we went out into the hallway, and the manager stood there silently, saying all the rooms were occupied. It felt like the hotel was empty. The manager said we could pay extra and get a better room on the second floor. Of course, for my own convenience, I paid the extra. I think this is a scam, and that's what I fell for. The better room smelled of sewage, and the ergonomics were terrible: to get to the shower, you literally had to step over the toilet! A masterstroke of engineering. Why no one thought of this when designing the hotel and fixed it is beyond me. We barely made it there for two days and then left for another hotel. At checkout, they charged us more—for bottled water at the bar, which I hadn't even realized was a paid service. The price for the bar was hidden in a drawer. But the prices also looked as if you could use the bar for free, and if you wanted extra water, you'd have to pay. Such greed outraged me. And this is a three-star hotel. I don't recommend it. The entire room is unsuitable for ergonomics; everything is broken, chipped, and shabby. For some reason, they have some complicated constructions in the video of wooden squares on the wall next to the TV. Why did they even bother with such a complex renovation? They would have been better off focusing on ergonomics and good design of the room itself, but with a simpler renovation.

Everything was great! The staff was friendly! The room was warm and comfortable! Centrally located.

The location is very good. About 200 meters away is Republic Square. The National History Museum of Armenia and the art exhibition are here. I didn't choose the hotel's breakfast. The price is very reasonable.

Economy rooms are not large. They are located in the basement of the building. All this creates an uncomfortable stay. The staff is responsive and polite.