Guest User
January 8, 2024
Dear Royal Plaza Hotel, I wanted to express my satisfaction with the excellent service I received during my recent solo trip from the UAE . The airport car lift was punctual, and the seamless 2-second check-in made my experience delightful. The cleanliness of my room was outstanding as the friendly lady patiently waited for me everyday with warm greetings . The receptionists provided friendly service with excellent English communication skills. Despite a minor AC issue, Robert's efforts and friendliness in resolving it left a positive impression. The hotel's central location amidst restaurants and the safe surroundings made my stay enjoyable. Best regards, Ruwayda ,