138-1 Yanji Park Road, Jilin, China, Yanji, Jilin, ChinaView Hotel Details
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Huaxinshu Art Hotel Guest Reviews
4.4/5
292 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(292)
Positive reviews(273)
Reviews with photos/video(39)
Strange smell in room(32)
Delicious breakfast(31)
Great location(24)
Convenient location(21)
Friendly front desk staff(17)
Large rooms(14)
Has rooms for families(5)
Well designed(4)
Negative reviews(19)
Guest User
Deluxe Standard Room
Stayed in Apr 2024
Travel with friends
26 reviews
4.7/5
Amazing
Posted on Apr 17, 2024
Very new and comfortable. Room design is very friendly and intuitive. Staff is great and very helpful. Breakfast is provided at no additional cost, spread is ok. Having tianmao is the room is a big plus plus.
Response from Property: Dear guests, hello! Thank you very much for your stay and appreciation! I am glad to add some beautiful memories to your trip to Yanji. Your appreciation has greatly inspired us and is also a driving force for us to continue moving forward. We will continue to maintain this enthusiasm and strive to provide every guest with a homelike stay experience. We sincerely look forward to meeting you again and wish you a happy life!
진환
Premium Queen Room
Stayed in Jun 2024
Couples
6 reviews
4.0/5
Very Good
Posted on Sep 4, 2024
The service was great
Location was good
And best thing is the room
Response from Property: Dear Guest, hello! Thank you very much for your stay and praise! We are very pleased to add some beautiful memories to your Yanji trip. Your praise gives us great encouragement and is also the motivation for us to move forward. We will continue to maintain this enthusiasm and strive to make every guest feel at home. We sincerely look forward to meeting you again and wish you a happy life!
Travel-daboluo
Premium Queen Room
Stayed in Oct 2024
Couples
18 reviews
4.8/5
Amazing
Posted on Oct 5, 2024
The overall accommodation experience was good. I didn't choose breakfast but the front desk gave it to me. The restaurant is located next to the hot spring bath, so the food is good and there are many styles. The king-size bed room is a little small, and there is no place to put luggage. It is not as spacious and comfortable as the standard room. The king-size bed room is a tatami room for those with bad waists, so don't choose it. The standard room has a normal bed. It is 1 km away from the Internet celebrity wall and takes 15 minutes to walk.
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Minglin
Deluxe Standard Room
Stayed in Oct 2024
Family
36 reviews
5.0/5
Outstanding
Posted on Oct 5, 2024
The service is warm and they proactively provide children's slippers and toiletries. Breakfast is in the bathing center, which is very rich. The only drawback is that the bathing center and the hotel are separated. One owner cannot stay at the same time, which is the only dissatisfaction. It is very close to the Internet celebrity wall.
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Guest User
Cozy Standard Room (Smart + Mobile Screen Casting + Derucci Mattress)
Stayed in Sep 2024
Travel with friends
4 reviews
2.2/5
Posted on Sep 8, 2024
After checking in, I found that the decoration smell in the room was irritating to the eyes and nose. Even the corridor and lobby were filled with the decoration smell. Many tourists in the rooms left the doors open for ventilation. It seemed that it was not just a problem in one room. I had to open the windows every day, but it didn't help. What's more, there was an exhaust vent from the hot spring hotel next to it, so I had to close it when I went to bed. The smell gave me a headache. I had to take an ibuprofen pill when I went to Changbai Mountain the next day. I am just expressing my true feelings from the perspective of a consumer...
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Guest User
Family Room
Stayed in Sep 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Sep 2, 2024
The most cost-effective hotel in Yanji, a 3-star hotel with a 5-star experience, a newly opened hotel, very clean and high-tech, with a full sense of interior design, not to mention the breakfast, which is invincible. It's really a good experience. I will stay here again next time I come to Yanji
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Guest User
Deluxe Suite (Smart + Mobile Screen Casting + Derucci Mattress)
Stayed in Aug 2024
Family
3 reviews
3.2/5
Posted on Aug 24, 2024
I chose a newly renovated suite. I asked for a quilt for my child, but the waiter brought me a single mattress. The water in the bathtub was yellow. I couldn't get through to the front desk even though I called it. I had to go to the front desk to contact them. I hope they can improve their service quality in the future.
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Shexiexiaochaoren
Premium Queen Room
Stayed in Aug 2024
Family
11 reviews
4.6/5
Great
Posted on Aug 23, 2024
Facilities: A newly renovated hotel with a simple and stylish decoration style. It has a smart home design for the whole house, which is suitable for young people. It is equipped with a laundry room and dryer, which is very convenient. However, it may be due to the new decoration. There is a slight smell in the room, which feels that it has not been completely dissipated.
Service: A male staff member has a good service attitude. The problem of water leakage in the shower and toilet was handled in a timely manner, but there are also some shortcomings in the service. For example, I wanted to borrow an Apple charger and was told that it only has a type C port.
Environment: The hotel is connected to another hot spring hotel in the same building. Breakfast is also shared. I don’t know if it was originally the same hotel. The location is relatively convenient. It is about 1 km away from the Yanbian University Internet celebrity wall and Arirang Football Stadium. It can be reached on foot. There is a BRT platform at the door, which is convenient for travel
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Response from Property: Hello dear guests! Thank you very much for your stay and appreciation! We are very happy to add some wonderful memories to your trip to Yanji. Your appreciation is a great encouragement to us and is also the motivation for us to move forward. We will continue to maintain this enthusiasm and strive to make every guest feel at home. We sincerely look forward to seeing you again, and wish you a happy life!
Guest User
Premium Queen Room
Stayed in Aug 2024
Family
5 reviews
4.0/5
Very Good
Posted on Aug 16, 2024
The newly opened hotel has smart rooms, but the toilet is small and too compact, but the bed is really comfortable, and the mattress should be a mousse mattress. It takes about 25 to 30 minutes to walk to the Internet celebrity wall in the university town. If the hotel does not include meals, it is not recommended to eat breakfast in the hotel. There are too few types and nothing to eat.
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Guest User
Family Theme Room (Smart + Mobile Screen Casting + Derucci Mattress)
Stayed in Aug 2024
Family
6 reviews
5.0/5
Outstanding
Posted on Aug 9, 2024
We booked a parent-child room, which is large and has separate bathroom and toilet, making it convenient to use. The location is good, and you can walk to the internet celebrity wall. Many restaurants can be reached within 15 minutes on foot. It is in the same building as the bathhouse, and the buffet at the bathhouse is very good.
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Anonymous User
Family Theme Room (Smart + Mobile Screen Casting + Derucci Mattress)
Stayed in Jul 2024
Family
4 reviews
2.2/5
Posted on Aug 27, 2024
1. The attitude of the front desk is not very good. When I showed my ID to the front desk lady on the day I arrived at the hotel, she took a look and said that there was no order for me. It was really sloppy. They didn't care about receiving guests at all. When I showed my ID to the front desk, didn't the front desk have to see clearly whether I booked with my Chinese name or English name? 
2. The room was super hot. It was the first time I stayed in a hotel without air conditioning. The cooling system automatically turned off every 5 minutes. I called the front desk and he said he would find a maintenance person to come to my room immediately. As a result, I waited in the room for 1 hour and still didn't come. Finally, the maintenance person came to my room and adjusted it to the air supply mode. The front desk also told me that the air supply mode means turning on the air conditioner. I was really speechless. There was only wind but no air conditioning.
Summary The hotel really gave me a very bad experience. The attitude of the front desk was poor. The cleanliness of the room was average. There was no air conditioning in the room. I don't want to visit this hotel again. I won't stay there even if it's free.
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Guest User
Deluxe Standard Room
Stayed in Jun 2024
Family
7 reviews
4.5/5
Great
Posted on Jun 30, 2024
The hotel I stayed in when I traveled to Changbai Mountain. The service and rooms were very good. The breakfast was very rich. The hotel is very close to the Internet celebrity wall.
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Response from Property: Hello dear guests! Thank you very much for your stay and appreciation! We are very happy to add some wonderful memories to your trip to Yanji. Your appreciation is a great encouragement to us and is also the motivation for us to move forward. We will continue to maintain this enthusiasm and strive to make every guest feel at home. We sincerely look forward to seeing you again, and wish you a happy life!
Guest User
Family Room
Stayed in Jun 2024
Family
16 reviews
4.2/5
Very Good
Posted on Jun 20, 2024
The location of the hotel is very good, just outside the BRT, and very close to Yanda. The parent-child room has one large bed and one small bed, just suitable for bringing two children. There is some smell of new decoration, but it is very clean. Small cities may not have enough staff and the service may be slower, but they are warm and hospitable and the experience is great. Come to Yanji just to eat and come back with a full load.
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Anonymous User
Deluxe Standard Room
Stayed in Jun 2024
Family
8 reviews
3.5/5
Posted on Jun 9, 2024
Newly renovated, the smell is too strong. I originally booked for three days, but I felt uncomfortable after staying for one night. I changed it. The overall facilities are fine, the bed is ok, and the breakfast is okay, but overall it is still a bit far from the star standard
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Response from Property: Dear guest, hello! First of all, thank you for choosing Huaxinsu Art Hotel. We are deeply sorry for your stay experience this time! We will humbly accept your suggestions and make corrections to the problems you raised as soon as possible. We look forward to meeting you again and hope that you can give us a chance to correct them. Finally, I wish you a happy life!
Shenzhenbendilao
Premium Queen Room
Stayed in Jun 2024
Couples
10 reviews
3.8/5
Good
Posted on Jun 18, 2024
The hotel is very new, the room is not big, the breakfast is very rich at the spa. The service is average, and there is a rule to wear hotel slippers for breakfast, but many people do not follow the rules and the hotel does not care, it is purely based on self-consciousness. The high-speed train is late, and I want to delay check-out until 2 o'clock, but they refuse to do so.
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Response from Property: Dear guests, hello! Thank you very much for staying at Huaxinsu Art Hotel! Because the hotel is renovated from an old building, all the room space is limited. The hotel and the bathhouse share a breakfast room. Thank you for your cooperation. Because there are many hotel reservations on the day of your check-out, many guests did not have rooms after arriving at noon, so we did not give you an extension. Please understand. If there are not many hotel reservations on weekdays, we will extend the check-out time for guests. I sincerely look forward to meeting you again. Finally, I wish you a happy life!