Although the hotel was built in 2012 and renovated in 2018, the environment is still excellent. Due to good maintenance, the facilities and equipment are relatively new. The carpets and marble are very clean, and the housekeeping is thorough. The hotel doorman service is attentive and friendly to guests. The front desk staff provided excellent service and even upgraded our room. The day before we left Shanghai, customer service specifically called to ask if we had any special requests for our room and which train we were taking to Yangzhou, so they could arrange an early check-in for us if possible. When we checked out, they even gave us a local Yangzhou souvenir. The hotel's Chinese restaurant offers unique dishes that taste great, and the prices are quite reasonable. The waitstaff are polite and diligent. The breakfast offers a wide variety of Chinese and Western pastries, and the ingredients are fresh. The executive lounge is open for nearly 20 hours a day, providing guests with snacks, drinks, light meals, a place to relax and chat, and convenient small bites. All in all, our group of six was very satisfied with our stay at the Shangri-La Hotel Yangzhou, and we believe it offers excellent value for money.
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