This is the first time in so many years that I have given a negative review to a B&B. There are actually problems with the environment, services, sanitation, and facilities, but I'm convinced.
Because I stayed at this B&B last year and it felt very good. So I booked again this year, but it seems that the owner has changed and the maintenance in all aspects has not kept up. The stay experience this time was terrible.
1. Foot odor: On the first day I checked in, I discovered that the bedside of the room smelled like stinky socks. After searching for a long time, I found that it was coming from the bedside table. Because the boss upgraded us to a river-view twin room that day, he didn’t care, moved the bedside table away, and continued to stay.
2. The environment is very noisy: I originally lived on this side of the river. Although the journey was troublesome, I liked the clean environment here and could enjoy the sounds and smells of nature. As a result, it was almost nine o'clock on the second night of check-in, and a party was held downstairs. They even brought out speakers and microphones and sang outdoor karaoke. Under the echo of the mountain wall, the karaoke effect is indeed good.
3. Poor service attitude 1: The sound of karaoke is so loud that you can hear it clearly even if all the doors and windows are closed. So I reported it to the innkeeper and found out that the owner agreed that other guests staying in the hotel could sing. Their waiters even said that if the guests want entertainment, can we still deny it? I was speechless at that time. Is this an inn or a KTV?
4. Poor service attitude 2: I then asked to change rooms to the one farthest away from where they were singing. This room has 2 beds, but it is a parent-child room. The waiter thought that the money we paid was for the double bed room, so when he proposed to stay in this room, the two of you could only sleep on one bed. Although, after some communication with the waiter, we finally agreed to sleep on 2 beds.
5. Poor facilities: I originally wanted to finally change rooms, which should be fine. The result was worse than the original room. There should be an engine installed above this room. Starting in the early morning, it would start rumbling every once in a while. When we were about to fall asleep, it would rumb and roar, always waking us up. It was too late. We had to get up early to catch the high-speed train the next day, and we didn’t want to bother changing rooms in the middle of the night. We were also too tired, so we fell asleep in a daze. In this parent-child room, there was also a problem with the toilet in the bathroom the next morning. I really didn't want to cause trouble to others when I left, so I flushed it 4 times before I finally felt it was OK.
Really, the worst stay experience ever.
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