Eastern Shrine Hotel Reviews

Response from Property: 【❤暖心服務 賓至如歸❤】尊敬的賓客，您好！感謝您的用心好評！很高興優越的地理位置、舒適的客房讓您入住滿意，緊鄰寶塔山、清涼山與萬達出行遊玩十分便捷。感謝認可前台高效辦事與保安大叔的熱忱，退房小零食是我們的一點心意。我們會繼續保持貼心服務，期待您再來延安入住，祝您事事如意！

Response from Property: 【❤三山環繞 位置優越❤】尊敬的賓客，您好！感謝您細緻又暖心的好評！看到您認可店內乾淨整潔的客房與齊全配套，我們十分開心。前台始終秉持貼心服務，保安大叔主動幫忙搬運行李、指引停車、等候電梯，這些小事都是我們應當做好的。酒店坐落於黃金地段，出門左望寶塔山、右觀清涼山，出遊觀景十分便捷。您的滿意是我們前進的動力，期待您再來延安遊玩，再次選擇我們！

Response from Property: 【❤出行便利 位置優越❤】尊敬的賓客們您好！非常感謝您帶着家人第一次來延安，選擇入住我們酒店，還留下這麼用心細緻的好評～很高興您能感受到我們的高性價比和春節期間的親民價格，也為超大寬敞、明亮乾淨的房間、大落地窗和送到房間的美味早餐，給您和家人帶去了舒心的體驗。我們地處核心位置，離寶塔山、二道街早市都很近，就是希望來延安的客人出行方便、玩得盡興。再次感謝您的認可與喜愛，期待您和家人再次來延安，我們依舊在這裏等候，祝您旅途順遂、萬事順心！

Response from Property:  【❄用心服務 全心全意❄】尊敬的賓客，您好！感謝您抽出寶貴時間分享入住體驗！很高興您認可我們的房間環境和貼心的送餐服務，早餐能得到您的肯定，我們倍感榮幸。關於您提出的洗漱水温及暖氣問題，我們已經第一時間反饋調整，力求為每位賓客打造更舒適的入住體驗。期待您的再次光臨，祝您生活愉快！

Response from Property: 【❤出行便利 位置優越❤】尊敬的賓客，您好！非常感謝您細緻走心的好評！很高興為您提供了乾淨整潔、安靜舒適的入住環境，我們始終用心做好客房清潔與貼心服務，前台小夥伴也很高興能得到您的認可～酒店毗鄰清涼山，出行打車便利、周邊商圈豐富，步行可達萬達，能讓您夜晚輕鬆夜爬清涼山、感受當地煙火氣，我們倍感榮幸。期待您再次光臨，祝您旅途愉快！

Response from Property: 【❤Wholeheartedly dedicated, service first.❤】Dear Guest, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our hotel's convenient location, cleanliness, and personalized service. It's our top priority to ensure every guest has a comfortable and enjoyable stay, and we're glad we were able to meet your expectations in these aspects. We sincerely appreciate your honest input regarding the washer. Your feedback is incredibly valuable to us, as it helps us identify areas for improvement. Rest assured, we've noted your suggestion, and we're actively exploring options to upgrade our facilities to enhance the overall guest experience.We hope you'll consider staying with us again in the future. If there’s anything we can do to make your next visit even better, please don’t hesitate to reach out.

Response from Property: Dear guest: Hello! Thank you very much for your stay and feedback. From your feedback, we regret to see that this stay did not meet your expectations and we deeply apologize for the bad stay experience you had. Regarding your feedback, the hotel has verified the situation:1. Regarding your request for delayed check-out due to catching the night train on the same day, the hotel policy is to delay check-out until 14:00. Your request for check-out at 21:00 has exceeded the hotel's delayed check-out time, and if it exceeds the hourly check-out time, our system will charge you a full day fee. Therefore, we explained to you at the time that a full day fee is required.2. The hotel window information is informed on the booking page that the room you booked is of the small window room type. We apologize for any misunderstanding caused by our negligence in confirming the room type with you. Next time you come to the hotel, we will provide you with a free room upgrade. We hope you can see our sincerity.We will also make up for this deficiency with higher quality service, and we hope you will continue to pay attention to and support us. Thank you again for your feedback. We sincerely look forward to your next visit.

Response from Property: 【♥Smart guest control, exclusive experience♥】Dear guests: Hello! Thank you for staying at Dongsheng Hotel. It is a great honor to meet you and experience unforgettable friendship. Dongsheng has a superior geographical location, close to Qingliang Mountain and Pagoda Mountain tourist attractions, making your travel convenient. The 24-hour parking lot is staffed for your convenience. Seeing that you have luggage, we considerately help you carry your luggage, just to make you feel at home. Providing you with warm and considerate service is our long-term goal. We are happy if you are satisfied with your stay. Looking forward to seeing you again!

Response from Property: 【❤Surrounded by three mountains, service first❤】Dear guests, your praise is the greatest compliment to us! We will continue to work hard to continuously improve our service quality. Wish you good luck and come often!

Response from Property: 【❤浪漫春天 相約東聖❤】尊敬的賓客，您好！太感謝您的好評啦！我們一直努力為每一位客人營造家外之家，能得到您的認可，感覺所有的付出都值了！盼望着與您的下一次相逢！

Response from Property: 【♥緊臨寶塔山、清涼山♥】尊敬的賓客：您好，非常感謝您的五分點評!您對我們的肯定，給予我們源源不斷的動力，非常開心看到您這麼細緻入微的點評，相信您也是一位善於觀察生活並喜歡享受生活的人，我們非常重視房間的舒適度及細節服務，我們的用心就是希望能給奔波勞累的您帶來舒心，記得常關注我們並把我們推薦給您身邊的朋友哦，真誠、友善、樸實的東聖人期待與您成為朋友 祝您生活愉快~

Response from Property: 【♥Smart guest control, exclusive experience♥】Dear guests: Hello! Thank you for staying at Dongsheng Hotel. It is a great honor to meet you and experience unforgettable friendship. Dongsheng has a superior geographical location, close to Qingliang Mountain and Pagoda Mountain tourist attractions, making your travel convenient. The 24-hour parking lot is staffed for your convenience. Seeing that you have luggage, we considerately help you carry your luggage, just to make you feel at home. Providing you with warm and considerate service is our long-term goal. We are happy if you are satisfied with your stay. Looking forward to seeing you again!

Response from Property: 【❤Wholehearted and thoughtful service❤】Dear guests: Hello! I am very happy to learn from your message that you have such a good impression. I hope you can continue to pay attention to Yan'an Dongsheng Hotel in the future and tell us more about your feelings and experiences during your stay in the future. We warmly look forward to your visit again!

Response from Property: 【❤Serve with heart and escort with love❤】Dear guests: Hello! We are glad that you have chosen to stay at Yan'an Dongsheng Hotel. The hotel is located in a prosperous area, with the bustle and convenience of the city. Home is a safe haven, a cozy nest, and a place that warms the body and mind. Home is where love is. The hotel has always hoped to use its thoughtfulness and warmth to become your home away from home, and we look forward to your next return home!