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Very lazy to write a review but I really want to like this service! I feel that the public relations department and the hotel departments have cooperated very well, and have done enough work for the passengers who came to see the concert, including front desk guidelines, late-night snacks, yogurt and postcards in the room. Various small services provide a satisfactory hotel stay experience, praise 👍

It was the first time I stayed at Novotel. I arrived at the store after eleven o'clock. The front desk colleagues were enthusiastic and enthusiastic. Chloe told me and my colleagues to use the facilities in the hotel room. I was busy with work and couldn't find my phone. The front office and food and beverage department colleagues helped me in time Looking for it together, we are very mobile, and helped me apply for a free late check-out due to work reasons. I am very grateful to the hotel colleagues for their help. Checking in made me feel at home

🚗 Transportation: The transportation is convenient because it is very convenient to take a taxi for the national examination, mainly because it is closer to the examination center 🧹Hygiene: Very good because I only stayed for one night and the surrounding hygiene is very good 🍃Environment: It may be because of the hot springs. There are many adults and children staying here. They are noisy and sleep better at night. 🔔 Service: Very good, the front desk is very enthusiastic

I have stayed several times and summed up several problems (not only the problem of 6.30～7.1 this time), and hope to improve: 1. Once the shower cap in the room was opened, there was only an empty bag with no shower cap inside, 2. The slippers in the room have a stinky smell as soon as they are opened (obviously, I have paid attention to it several times, and every time, it smells bad), it may be a cycle of repeated washing. If it is, there is a problem with the washing? If it is a disposable slippers, it is recommended to communicate with the supplier. 3. The room in the back character is very hot and depressive, the windows cannot be opened completely, but the room outside the back character is not small... The same room type, but the final room is the same, there is no difference, so I don’t know where the room type and price are different? 5. I used two meals on the first floor, one lunch, one dinner, and the hair was eaten during lunch. The hotel offered to withdraw the food at the time, but after all half of the food was eaten at the time, there was no refund, but I still hope that hygiene will be paid attention to. , Good aspects: 1. Delivery is very timely, and the attitude of the cleaning aunt is also very good. 2. The front desk service is friendly and professional. 3. The parking lot commander is responsible.

The first time I came to Xianyang, I was determined to give it a try when I saw that Ctrip was recommended by many people. I didn’t expect that aspects of the hotel were amazing to me. The first thing I entered was the cute and cute little robots and two super large ones. The vending machine, although there are no small shops around, it also solves the needs of the drinks. The hotel has a caring service desk. The high temperature comes in. There are cool towels and iced plum soup. There are many urgently needed small items such as makeup remover wipes and contact lenses. Water, etc. What surprised me most was that the lady at the front desk took me to open the room in front of the automatic room opening machine. It only takes a few seconds for my ID card to put the room card in my hand. The room is clean and comfortable, and the breakfast is rich and diverse. They can’t do it without them, especially the young ladies at the front desk are all enthusiastic service, they also sent me Shaanxi characteristic souvenir shadow puppets when I check out, I strongly recommend everyone to experience the stay