I don’t like this kind of homestay that requires a deposit. The homestay is simple and trustworthy. In addition, pets are not welcome at the shop. I feel like the boss is too stingy here.
Checking in on the first day, I found that the check-in and the booked pictures are different, because the homestay has a lot of sea-view rooms, I especially chose one with a better view and can see the sea, and then I found a big tree completely obscured the view , Asked the housekeeper, the housekeeper said that the tree has grown up, and the photo was taken a few years ago. Later, I found that there were too many room differences, and then changed us to the room we booked. Then when I opened the door, I found that there was luggage inside, and the butler said that we were not this room, but the next room, the next room. The view was obviously not so good. We checked the room name again and found that we had booked the room that had already been checked in by someone else. The housekeeper said to help us ask if we could change to the suite downstairs. Only two people stayed that night. The whole villa is empty. The last plan given was to let others return, and then I checked in. There was no disinfection and cleaning in the middle, so we checked in directly. That night, we were preparing to take a bath, and found that there was no hot water. We spent a long time because the water heater was not set up, and it took too long for the electric water heater to boil water. It was very late that day and it was still quite cold at night. We can't take a bath.
When I was going to take a bath the next night, I found that the water was not hot enough. I wonder if the store wants to save electricity bills, the temperature is not set high, and there are many people who use water. I want to say I'll leave the next day, so I'll be forbearing.
On the third day, we were leaving, we had to wait for them to check out before checking out, and then deducted our 50 yuan deposit, saying it was a pet cleaning fee. When I checked in at that time, the housekeeper said that the pet would be charged a cleaning fee of 50 yuan, mainly for shed hair. I said that our puppy does not shed hair and has no body odor, and only goes to the toilet outside (the housekeeper can see that we take it out of the toilet every day ), we have brought a kennel, all the dogs sleep in the kennel and will not go to bed. You can check it when we check out. If there is hair loss, I will pay. Finally, the housekeeper said that the proprietress said no, she had to pay because it was disinfected.
Originally, the room rate was not cheap. We paid more than 600 room rates for one night. The room was given to others to check in and then exited to let us in. There was no hot water, and the water couldn’t go down. I can bear all this, but The store didn't apologize at all, and apologized to end everything, and then finally deducted our deposit of 50 yuan. It is said that it needs to be disinfected. Wouldn't you not disinfect it if the person has checked in? If the dog's hair is messed up and the room smells, it makes cleaning more difficult, I can understand it, but the truth is not.
Then let us live after others move in, why not disinfect it?
In the end, the lady boss still refunded us 50 yuan, but we were not angry because of the 50 yuan, but because of the business here too caress.
To be good, the location is halfway up the mountain, the view from the terrace is really good locally, the butler is also eager to help us with our luggage, and the breakfast prepared by the butler is also delicious.
Generally speaking, I am quite disappointed. Finally, I want to say that the hot water temperature should be higher. After all, it is a high room rate in the local area. If there is no hot water for a bath, the beautiful scenery is not worth the money.
Original TextTranslation provided by Google