Andaz Xiamen

【Overall Impression】This hotel has a 'Nanyang' (Southeast Asian) flair with local snacks and drinks. The toiletries are Byredo and include lotion (there's a store on the first basement floor of MixC). I remember them being La Bottega previously? The hotel boasts a gym, outdoor pool, Nanyang-themed craft activities, photo spots, a lobby bar, happy hour, and more – quite a rich selection of amenities. MixC is right next door, perfect for shopping, catching a movie, or letting the kids burn off some energy, making it a great option for a staycation. If your budget allows, I’d generally recommend it. 【Service】The service remains excellent overall. 1. The front desk staff was very kind and upgraded us to a higher floor room with a better view. 2. Whether it was the front desk, lobby bar, lounge, 101 restaurant, gym (24-hour access with room card), or the pool (perfect temperature, though it's outdoors)… everyone we encountered was incredibly observant – they’d press the elevator for you in advance, offer directions, or ask if you needed help if you had a lot of things in your hands. It’s impressive that the entire team maintained this quality during the busy summer period. 3. What surprised me most was that when I booked, the Nanyang craft class was fully booked. I was a bit disappointed, but the staff provided us with the materials so we could do it ourselves in the room, even though we couldn't do it on-site. Their problem-solving attitude and approach really impressed me. 4. They promptly refilled items that ran out at breakfast, which was a vast improvement compared to some previous experiences where things felt a bit stingy. 【Ambiance】1. It's very photogenic and well-designed; you could spend a long time taking photos without even leaving the hotel. So, individuality and unique design are quite important. 2. Once the curtains in the room are drawn, it gets perfectly dark, which is great for sleeping. 【Dining】1. Perhaps due to cost control, the items in the room's minibar have changed (it used to have Basao tea, was that a limited-time offering?). The offerings at the lobby bar and happy hour have also become fewer and simpler, but the quality is still decent… 2. The breakfast at 101 restaurant felt less appealing than before… The Shacha noodle soup base tasted like laksa, and the noodle texture was off. What was clearly mini wontons was called 'bianshi', and the peanut soup only had the raw ingredients but the taste and texture weren't quite right. The mianxian糊 (vermicelli paste) texture was also off, which made me not even want to try the salty rice. And while the oyster omelet and 'manjian gao' (pancakes) tasted okay, they weren't actually what they were supposed to be… (Fortunately, there are alternatives like Shacha noodle shops, snack bars, and street food stalls nearby)… If I hadn't eaten out before, these 'specialty snacks' at breakfast would have been very misleading… 3. To be fair, the Western-style offerings were all good – bread, desserts, etc. 4. There were small bugs in the restaurant; I encountered one right after sitting down, and then another flew into my mini wontons when I went to get them later… 【Other】1. I hope the breakfast specialty snacks can be improved. 2. I wish the dishes and their names would match (some dish names on the labels lagged behind after changes. It felt a bit awkward seeing someone holding 'curry puffs' and telling their child it was 'wuxiang' (five-spice fritters); the chicken popcorn at happy hour was labeled as something else, though it was corrected later). 3. My friend arrived at breakfast first, and I joined later. I was questioned a bit upon entry, and then followed to my friend’s table before they left, which made me feel untrusted… Had someone tried to sneak in for free breakfast before? 4. On Ctrip, a 5 is 'exceeded expectations,' 4.5 is 'satisfied,' and 4 is 'quite satisfied.' I feel that anything 4.25 or above is pretty good… Unfortunately, everyone is so competitive these days, and I understand the difficulties faced by those in the industry. I gave a score I thought was quite good before, only to find out it caused trouble for others… Now, if there are no major issues, I just give a supportive 5 stars…

The room was incredibly spacious and beautiful. I'd rate its layout, design, and amenities as top-tier in Xiamen. It perfectly captures a charming Nanyang retro vibe. Special shout-out to our butler, Felix, who provided excellent service, was always quick to respond, and met all our needs. 100/100! 💯

This hotel boasts an excellent location right in the heart of Xiamen Island, next to The MixC shopping mall. There's even a direct passage from the hotel to the mall. It's only a few hundred meters from Xiamen Station, and most attractions are just a 10-15 minute drive away. What's more, the area right below the hotel is packed with authentic and affordable local eateries. The hotel facilities are top-notch; the bed is incredibly comfortable, and the shower pressure is fantastic, making for a truly relaxing experience. The hotel's design has a wonderful Southeast Asian vibe, and you can get great photos just about anywhere. The breakfast is both delicious and features local specialties, especially the semi-buffet style which avoids the awkwardness of waiting in line for made-to-order items. The staff are all warm and professional. I especially want to commend Flora, who called ahead of our check-in to ask about our needs and proactively offered a late check-out on the day we left, allowing us to rest comfortably for a while longer before catching our train. This stay truly put a perfect ending to our Xiamen trip. I will definitely choose Andaz Xiamen again on my next visit.

The hotel front desk staff were warm and thoughtful, and our butler Aria was very responsive, always helping to resolve any issues we had. The hotel is located in the city center, which is convenient for shopping, and it's also a great choice for families with children. The room was clean and tidy. Overall, excellent! [Strong]

The most important thing when traveling to Xiamen is choosing a good hotel. I saw this one recommended on Xiaohongshu for its great Nanyang-style, so I booked a night to try it out. To my surprise, everything from check-in to check-out was a delight! The front desk even gave me a free room upgrade, and the butler service was excellent. The whole hotel smelled wonderful and wasn't noisy at all. The cleanliness was also top-notch. I'll definitely be back next time. Plus, it's super convenient with MixC Mall right downstairs!

The hotel's location is excellent, right next to MixC City, and very convenient for subway travel, with direct access to the train station. Both the hotel's public areas and rooms are very distinctive, truly a pleasant surprise. Even though it's in the city center, it feels just like a resort hotel! From check-in to the housekeeping staff, everyone's service attitude was excellent! Highly recommended!

Very comfortable, and I think the location is excellent. Vientiane City is right outside, along with Sili Shacha Noodles and Azhong, which are amazing! Plus, the hotel's photo spots are so beautiful! My mom was very satisfied. The hotel pool is great, and my child loved it! The room and breakfast were good, and we slept well!

The hotel service was excellent. Claire Peng recommended a local restaurant where people line up for ages to eat. In the evening, when we brought back takeout, the hotel even offered a food warming service – so thoughtful! The environment was also very quiet and comfortable. The hotel also offered a complimentary photo session to capture memories of our trip.

The room was very spacious, and the walk-in closet was super convenient! I also loved the Byredo toiletries. Joanna, our butler, provided amazing service; she even prepared non-slip mats in the bathroom because we had an elder with us! We'll definitely request her again next time!