To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1405)
Positive reviews(1373)
Reviews with photos/video(300)
Friendly front desk staff(112)
Large rooms(89)
Convenient for shopping(77)
Loved the view(71)
Delicious breakfast(69)
Offers pick-up/drop-offs(38)
Close to airport(35)
Great swimming pool(11)
Negative reviews(32)
Simon
Harbor-view Twin Room
Stayed in Oct 2024
Business travellers
40 reviews
4.5/5
Great
Posted on Nov 14, 2024
Large rooms, good services, location is helpful near the airport. Didn’t had breakfast on that trip so I can’t comment on it. Great place
Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful review of your recent stay at Hyatt Regency Xiamen. We are thrilled to hear that you enjoyed our spacious rooms and found our services to be satisfactory. It’s always our goal to make our guests feel comfortable and well taken care of, and your feedback reinforces our commitment to that mission.We’re also glad that our convenient location near the airport was beneficial for your travel needs. We strive to provide easy access to key points of interest, making your stay as seamless as possible. We understand that breakfast is an important part of the hotel experience, and we’re sorry to hear that you didn’t have the opportunity to enjoy it during your trip. We take great pride in our breakfast offerings, and we hope you’ll have the chance to try them on your next visit.Thank you once again for your kind words. It means a lot to us to know that you had a great experience at our hotel. We look forward to welcoming you back in the future, and we hope to provide you with an even more memorable stay.Warm regards,The Hyatt Regency Xiamen Team
Free666 BH
Queen Room With Sea View
Stayed in Aug 2024
Business travellers
11 reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
Great Location, Rooms and toilet are maintain in great condition, our priority. Near Shopping mall. Good for short trip and stay.
Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Hyatt Regency Xiamen. We are thrilled to hear that you enjoyed our great location and found the rooms and facilities to be well-maintained. Ensuring our guests have a comfortable and pleasant experience is always our top priority.It’s fantastic to know that you appreciated the proximity to the shopping mall, making it convenient for your short trip. We strive to provide our guests with easy access to local attractions and amenities, and it’s great to hear that you found this aspect of your stay beneficial.Your kind words motivate our team to continue delivering exceptional service and maintaining the high standards we set for our accommodations. We are always looking for ways to enhance our guests' experiences, and feedback like yours is invaluable in helping us achieve that.We look forward to welcoming you back to Hyatt Regency Xiamen in the future. Should you have any specific preferences or requests for your next visit, please don't hesitate to let us know. We are here to ensure your next stay is even more enjoyable.Thank you once again for your review!Warm regards,The Hyatt Regency Xiamen Team
Swaterfield
Hyatt Regency Twin Room
Stayed in Jan 2024
Family
25 reviews
4.7/5
Amazing
Posted on Feb 5, 2024
We stayed here because of an early flight out of the airport. It was really close and made getting there in the morning easy. The hotel was in a good location and the room was comfortable. The only complaint is that the room got incredibly warm and adjusting the temperature didn’t make a difference.
Response from Property: Dear Guest, Thank you for choosing Hyatt Regency Xiamen for your recent stay and taking the time to share your feedback with us. We greatly appreciate your valuable comments. We are glad to hear that our hotel's proximity to the airport was convenient for your early flight. Our location is indeed one of the highlights of our property, as it provides easy access to various attractions and transportation hubs. We are delighted that you found our hotel to be in a good location. It is also wonderful to know that you found your room comfortable. We strive to provide our guests with a relaxing and enjoyable stay, and we are pleased that we met your expectations in this regard. We apologize for any inconvenience you experienced with the room temperature. Your feedback is important to us, and we have shared your comments with our maintenance team to investigate and address the issue. We appreciate your patience and understanding in this matter. Once again, we appreciate your feedback and thank you for choosing to stay with us. We hope to have the opportunity to welcome you back to Hyatt Regency Xiamen in the future, so we can provide you with an even better experience. If you have any further questions or need any assistance, please do not hesitate to reach out to our team. We are always here to help. Warm regards, Hyatt Regency Xiamen Team
Marie74
Harbor-view Twin Room
Stayed in Mar 2024
Solo travellers
15 reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
Very good hotel, also price is a bit high compared to similar hotels in Xiamen
Response from Property: Dear valued guest,Thank you for choosing to stay at Hyatt Regency Xiamen and for taking the time to share your feedback with us. We appreciate your kind words regarding our hotel.We understand that price is an important factor when choosing accommodation, and we strive to provide a great value for our guests. While we continuously monitor our pricing to ensure competitiveness within the market, we also take pride in offering a superior level of service and amenities that set us apart from other hotels in Xiamen.We are delighted to hear that you found our hotel to be very good. Our team works diligently to create a comfortable and enjoyable experience for all our guests, and it is always rewarding to receive positive feedback. In addition to our well-appointed rooms, we offer a range of facilities and services such as a fitness center, spa, and multiple dining options, all designed to enhance your stay with us. We hope you had a chance to take advantage of these amenities during your visit.Once again, thank you for your valuable feedback. We truly appreciate your recommendation and hope to have the opportunity to welcome you back to Hyatt Regency Xiamen in the near future. Should you require any assistance with future bookings or have any further comments, please do not hesitate to reach out to us.Warm regards,Hyatt Regency Xiamen
KAR YIN
Hyatt Regency Double Room
Stayed in Jan 2024
Business travellers
6 reviews
5.0/5
Outstanding
Posted on Jan 14, 2024
service was friendly and very personalized and fantastic
Response from Property: Dear valued guest,Thank you for choosing to stay at Hyatt Regency Xiamen and for taking the time to share your experience with us. We are delighted to hear that you found our service friendly, personalized, and fantastic.At Hyatt Regency Xiamen, we strive to provide exceptional service to all our guests, and it brings us great joy to know that we succeeded in making your stay memorable. Our dedicated team members work tirelessly to ensure that each guest feels welcomed and well taken care of throughout their stay.We believe that personalized service is the key to creating a truly memorable experience. From the moment you arrived, our staff made it their priority to understand your needs and preferences, and to deliver service that was tailored to your requirements. It is wonderful to hear that our efforts made a positive impact on your stay.Your kind words are truly appreciated, and we will be sure to share your feedback with our team. Your feedback serves as a motivation for us to continue delivering exceptional service to all our guests.Once again, thank you for choosing Hyatt Regency Xiamen. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Hyatt Regency Xiamen
hongxuan
Queen Room With Sea View
Stayed in Jan 2023
Family
3 reviews
5.0/5
Outstanding
Posted on Feb 24, 2023
Friendly staff, near Xia men airport. Highly recommended
Response from Property: Dear valued guest: Greetings from Hyatt Regency Xiamen Wuyuanwan. Thank you for staying with us. We are pleased to hear that you had enjoyed your stay and will share your comments with our team. We thank you once again for taking your time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future.
Ronna Lou Tinagan
Harbor-view Twin Room
Stayed in May 2023
Family
4 reviews
5.0/5
Outstanding
Posted on May 5, 2023
Very nice amenities and the staffs are very helpful! Overall experience was great!
Response from Property: Dear valued guest: Greetings from Hyatt Regency Xiamen Wuyuanwan. Thank you for staying with us. We are pleased to hear that you had enjoyed your stay and will share your comments with our team. We thank you once again for taking your time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future.
qarqash
Hyatt Regency Double Room
Stayed in Feb 2023
Business travellers
9 reviews
5.0/5
Outstanding
Posted on Apr 7, 2023
Thank you Fez for all your support to make my stay more comfortable and trusted place to stay
Response from Property: Dear valued guest: Greetings from Hyatt Regency Xiamen Wuyuanwan. Thank you for staying with us. We are pleased to hear that you had enjoyed your stay and will share your comments with our team. We thank you once again for taking your time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future.
Kevin91730
Hyatt Regency Twin Room
Stayed in Apr 2024
Business travellers
36 reviews
5.0/5
Outstanding
Posted on Apr 20, 2024
Nice hotel
Response from Property: Thank you for choosing to stay at the Hyatt Regency Xiamen. We appreciate you taking the time to share your feedback with us.We are delighted to hear that you had a nice experience at our hotel. Providing a pleasant and comfortable stay for our guests is our top priority, and we are glad that we were able to meet your expectations.At the Hyatt Regency Xiamen, we strive to create a welcoming and relaxing environment for all our guests. Our dedicated team works hard to ensure that every aspect of your stay is enjoyable, from the cleanliness of our rooms to the quality of our amenities.We hope that you had the opportunity to explore the beautiful city of Xiamen during your stay. With its stunning natural landscapes, rich history, and vibrant local culture, there is always something exciting to discover in Xiamen.If there is anything else we can do to enhance your future stays with us, please do not hesitate to let us know. We value your feedback and are constantly seeking ways to improve our services.Once again, thank you for choosing the Hyatt Regency Xiamen. We look forward to welcoming you back in the near future for another wonderful stay.Best regards,Guest Relations Manager
Chozzer
Hyatt Regency Double Room
Stayed in Sep 2022
Business travellers
55 reviews
4.7/5
Amazing
Posted on Sep 29, 2022
Nice clean room, lots of things to do near hotel for business travellers.
Response from Property: Dear valued guest: Greetings from Hyatt Regency Xiamen Wuyuanwan. Thank you for staying with us. We are pleased to hear that you had enjoyed your stay and will share your comments with our team. We thank you once again for taking your time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future.
MacarioXX
Hyatt Regency Twin Room
Stayed in Jul 2022
Business travellers
7 reviews
5.0/5
Outstanding
Posted on Jul 16, 2022
It’s near the airport and the staff were very friendly and pleasing to my needs.
Response from Property: Dear valued guest: Greetings from Hyatt Regency Xiamen Wuyuanwan. Thank you for staying with us. We are pleased to hear that you had enjoyed your stay and will share your comments with our team. We thank you once again for taking your time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future.
Rlrvltn
Hyatt Regency Double Room
Stayed in Mar 2022
Travel with friends
6 reviews
5.0/5
Outstanding
Posted on Apr 16, 2022
Third visit at my favorite hotel.. never fail to male me feel at home. Rooms are so clean and very relaxing… i almost want to spend more days. Will definitely come back
Response from Property: Dear valued guest: Greetings from Hyatt Regency Xiamen Wuyuanwan. Thank you for staying with us. We are pleased to hear that you had enjoyed your stay and will share your comments with our team. We thank you once again for taking your time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future.
Pekka
Queen Room With Sea View
Stayed in Aug 2023
Business travellers
8 reviews
5.0/5
Outstanding
Posted on Oct 15, 2023
Best in area
Response from Property: Dear valued guest,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel, Hyatt Regency Xiamen Wuyuanwan, to be the best in the area.At Hyatt Regency Xiamen Wuyuanwan, our main goal is to provide exceptional experiences to our guests, and we are delighted to know that we were able to meet your expectations. It is truly rewarding to receive such positive feedback, as it motivates us to continue delivering the highest level of service.We understand that choosing the right hotel can make a significant difference in your overall experience, and we are honored that you selected us. Our team works tirelessly to create a comfortable and welcoming environment for all our guests, and it brings us great joy to know that we succeeded in doing so during your stay.Should you have any future plans to visit Xiamen, we would be more than happy to welcome you back to Hyatt Regency Xiamen Wuyuanwan. We are confident that we can provide you with another exceptional stay and exceed your expectations once again.Thank you once again for your kind words. Your satisfaction is our utmost priority, and we look forward to serving you in the future.Warm regards,Hyatt Regency Xiamen Wuyuanwan
Guest User
Queen Room With Sea View
Stayed in Nov 2024
Travel with friends
6 reviews
5.0/5
Outstanding
Posted on Dec 1, 2024
Highly recommended
Bringing my mother to Xiamen to see Daolang, I did my homework and specifically looked for a hotel with a shuttle bus. It was really much more convenient! We created a group for the concert shuttle, and the time and location of getting on and off were very clear, and we repeatedly confirmed the number of passengers to ensure that they would not miss any. My mother was old and it was easy to find the bus! She said it was very convenient because there were so many people outside that it was impossible to get a taxi. The filial sons and daughters who stayed behind at Daolang's concert just had to leave their parents to them, hahahahaha. When I came back, I saw that there were handwritten cards and fruit desserts in the room, which was thoughtful☺️I will stay here next time I watch a concert
In addition: There is a shopping mall next to the hotel, and there are many restaurants, which is very convenient
Original TextTranslated by Google
Response from Property: 親愛的客人,非常感謝您選擇廈門五緣灣凱悦酒店,並分享您在我們酒店的美好體驗!我們很高興得知您和您的媽媽在觀看刀郎演唱會期間感到方便和愉快。我們一直致力於提供便捷的接駁服務,以確保客人在參加活動時能夠輕鬆來回。能夠幫助您和您的媽媽順利找到接駁車,我們感到非常欣慰。聽到您提到在外面人山人海的情況下,能夠順利出行,這正是我們服務的初衷。此外,我們的團隊也很高興您喜歡房間內的手寫卡片和水果甜品。這些小細節是我們表達關懷與温暖的方式,能夠讓您的入住更加舒適愉快。同時,感謝您提到酒店周邊的便利設施。我們很高興您能享受到附近商場和餐廳帶來的便利,能夠在演唱會前後有更多的選擇。我們期待在您下次來廈門時再次歡迎您入住廈門五緣灣凱悦酒店。無論是觀看演唱會還是其他活動,我們都會竭盡所能提供您所需的服務與支持。請繼續關注我們,期待為您帶來更多美好的回憶!祝您生活愉快!廈門五緣灣凱悦酒店團隊敬上
Guest User
Harbor-view Twin Room
Stayed in Nov 2024
Other
8 reviews
5.0/5
Outstanding
Posted on Nov 27, 2024
The hotel room is spacious, with a wide view, clean and tidy. The breakfast is rich and there are local snacks. Thanks to Irene Wang Jingyi for sending a car to pick up the concert, saving the journey, and also sending snacks and fruits in the evening.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Hyatt Regency Xiamen Wuyuanwan and taking the time to share your stay experience! We are delighted to hear that you were satisfied with the spaciousness, view and cleanliness of your hotel room. Our team has been committed to providing a comfortable environment for every guest, and your affirmation is our greatest encouragement. We are also glad that you enjoyed our rich breakfast and local snacks. We hope that every guest can experience the unique flavor of Xiamen through delicious meals. Special thanks to you for mentioning Irene Wang Jingyi’s service. We have been working hard to provide guests with thoughtful pick-up and drop-off services to ensure your comfort and convenience during your journey. It's great that she was able to provide you with such assistance. At the same time, we also hope that the snacks and fruits you enjoy in the evening will make you feel our care. Thank you again for your positive review and we look forward to your visit to Hyatt Regency Xiamen Wuyuanwan again. We will wholeheartedly provide you with better service. If you have any needs or suggestions, please feel free to contact us. Wish you a happy life! Sincere regards, Hyatt Regency Xiamen Wuyuanwan Team