Mengyuqingtian
November 27, 2023
I was very dissatisfied with my stay at Home Inn this time, 6 days and 5 nights.
The first point: There were three days when the room was cleaned and there were not enough disposable supplies. I kept calling the front desk to ask for them. It's because I didn't pay for the room. The razor became rusty after I used it. I had to call the front desk on the third day to get a new one. Second point: Delivering food is very inconvenient. The front lobby and the elevator entering the room are not together. You have to swipe your card to go upstairs, and a robot is equipped to deliver food. But it was placed on the 5th floor, and other delivery people didn’t have elevator cards. Then I posted an order in the lobby at the front desk, and I was not responsible for the takeout if it was lost in the public area of the lobby. I just want to ask what is the use of having a crappy robot. Other hotel robots will go up and down the elevator by themselves. Home Inn's robot can only move on the accommodation floor. It is better to just cancel the delivery of the takeout robot and tell them not to order takeout when staying in the hotel.
The third point: It's a laundry room. Why do mainlanders have lower status than *********? First come, first served, this is the principle here. I need to wash and dry the clothes on the last night and leave the store at 6 am the next morning. The staff at Home Inn told me that if you have been doing it for a long time, how will other ********* people wash their clothes when they come back? There are obviously two washing machines, but I only use one. I don’t wash and dry clothes every day, so why should I let the ********* who come back at 12 o’clock in the evening wash their clothes? I didn’t wash all night, so I finished it around 12 o’clock. Their distinguished ********* guests did not come back until around 12pm to use the washing machine. I thought I was staying in a hotel in Taipei, but I was discriminated against.
Point 4: The cleaning was a bit clean. Anyway, I wiped the tables and stools with wet wipes. In addition, it is time to change the face towel and bath towel. They have not been used one day in 6 days and have not dropped.
Point 5: I listened to the hotel staff and it only took about an hour to dry the day before yesterday. As a result, my clothes were not completely dry, so I had to go to the high-speed rail station at 6:30 the next day. I only woke up at 5 o'clock when I set the alarm and went to dry for another hour. Got ****ed up badly!
Sixth point: Checked out at 6:30 in the morning. There was no one in the front lobby. They were probably sleeping, so I just put the room card at the front desk. In order to prevent unnecessary trouble, use two mobile phones to record the room, record the room conditions and time, as well as the front lobby and the location where the room card is placed.
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