No. 67-35 Hexiang East Road, Siming District, Xiamen, Fujian, ChinaView Hotel Details
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Yutai Hotel Guest Reviews
3.8/5
139 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.6
Service4.0
Cleanliness3.7
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All reviews(139)
Positive reviews(112)
Reviews with photos/video(19)
Easy to get around(17)
Average sound insulation(15)
Convenient location(14)
Close to train station(9)
Great value for money(5)
Well decorated(1)
Many amenities(1)
Friendly front desk staff(1)
Negative reviews(27)
Anonymous User
Japanese-style Tatami Room
Stayed in Jan 2024
Solo travellers
37 reviews
4.7/5
Amazing
Posted on Jan 7, 2024
First of all, it should be noted that the hotel accepts foreigners (although it took them some time to figure out how to do the registration process). The location is extremely convenient - you have two metro lines, the BRT (goes to the airport), and the train station. Also, there are plenty of shops and restaurants nearby. The hotel itself is fairly basic - but you shouldn't expect more for the price. The room had all the necessary facilities and was reasonably clean. The staff was rather helpful and agreed to keep my luggage after check out. Do note that most if not all rooms are smoking ones, so you should expect them to smell of cigarettes (not great, but expected). Perhaps the most problematic aspect is the poor sound insulation - you can pretty much hear everything from the corridor. In short, if you're looking for a cheap option in an optimal location and don't mind the cigarette smell and the noise, it's a good option. Otherwise, find something else.
Response from Property: 尊敬的賓客,感謝您的入住並在百忙中抽出時間對我們進行點評,服務好每一位賓客是我們一致的追求。我們會改進我們的不足之處,我們將努力做的更好。真誠期待您的再次光臨,祝您生活愉快!
Anonymous User
Premier Queen Room
Stayed in Dec 2024
Solo travellers
7 reviews
4.0/5
Very Good
Posted on Dec 8, 2024
a nice place to stay, located within various eateries!
Response from Property: 尊敬的旅客,感謝您的入住體驗跟好評,祝您旅途愉快,期待您的再次光臨!
Guest User
Boutique Double Room
Stayed in Jul 2023
Solo travellers
3 reviews
4.5/5
Great
Posted on Aug 5, 2023
Small but is good service attitude and willing to help
Response from Property: 感謝您的好評,謝謝您的認可。期待與您下次相遇,恭候您的下次光臨。
BBeast
Premier Queen Room
Stayed in Oct 2023
Solo travellers
42 reviews
3.5/5
Posted on Dec 17, 2023
There is one cockroach in the room. In general it cheap and good location, but come with heavy smoking smell. Unlikely recommend. You can find some other hotels within this budget but nicer in xiamen
Response from Property: 尊敬的賓客,感謝您的入住。您的反饋讓我們實在汗顏,雖然我們天天都有專人打掃,但是還存在着疏漏的地方。接下來,我們會加強細緻衞生的的督查,責任到崗,做好充分的接待工作。真誠期待您的再次光臨,請見證我們的進步,恭祝您生活愉快!
Guest User
Premier Queen Room
Stayed in Apr 2023
Solo travellers
14 reviews
4.2/5
Very Good
Posted on Apr 29, 2023
The staff was friendly and helpful, even though she didn't speak English. The location is really good. The train station and two subway stations are nearby. Furthermore there are a lot of restaurant around. The room had nice lighting and the bed was cosy and clean. The bathroom was also clean. Just the walls had some stains and there was some mold on the ceiling, but it didn't bother me.
Response from Property: 感謝這奇妙的緣分,讓我們在千萬人中邂逅,謝謝您的認可。感謝您的入住並在百忙中抽出時間對我們進行點評,服務好每一位賓客是我們一致的追求,我們一定會認真做好每個細節,讓消費者更加滿意,恭候您的下次光臨!
Travelsphere
Elegant Double Room
Stayed in Aug 2022
Travel with friends
9 reviews
5.0/5
Outstanding
Posted on Aug 5, 2022
Everything was nice but the rooms are so small! And there was no big mirror in the room
Response from Property: 感謝您入住我們酒店並對我們給予支持與肯定,我們將繼續努力並不斷完善我們的硬件設施,期待您的再次光臨! 祝您生活愉快!
DannyQ
Premier Queen Room
Stayed in Jun 2023
Solo travellers
3 reviews
4.2/5
Very Good
Posted on Jun 19, 2023
Affordable and convenient location
Response from Property: 感謝您的入住和的認可。期待您的下次光臨!
Therin A
Premier Queen Room
Stayed in Jul 2022
Travel with friends
36 reviews
4.2/5
Very Good
Posted on Jul 24, 2022
You get your money’s worth and more.
Best thing about it is the fantastic location.
There are lots of shops and restaurants nearby and the MixC mall, and so close to the train station. Room is relatively clean; there’s cleaning service every day and a washing machine. :)
Staff is helpful.
Response from Property: 感謝您的入住,謝謝您對我們酒店的認可。為您提供高品質、温馨舒適、物超所值的入住體驗是我們的始終追求。我們酒店地理位置優越,周圍基礎設施完善,為您帶來方便快捷的入住體驗。期待與您下次相遇!
Guest User
Elegant Double Room
Stayed in Jun 2023
Travel with friends
20 reviews
5.0/5
Outstanding
Posted on Jun 21, 2023
The hotel is good
Response from Property: 感謝您入住我們酒店並對我們給予支持與肯定,期待您的再次光臨!
Guest User
Premier Queen Room
Stayed in Jul 2023
Travel with friends
2 reviews
1.0/5
Posted on Jul 17, 2023
The mattress is as dirty as a mattress, and the sound insulation is as if there were no walls. It is extremely unhygienic. My dogs live better than this.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to make your trip unpleasant. We would like to express our deep apologies to you and ask for your understanding. Your feedback makes us really ashamed. Although we have dedicated personnel to clean every day, there are still some omissions, which affects your mood and brings inconvenience. Next, we will strengthen meticulous hygiene supervision and take responsibility for the work. , do a good job in reception. We also hope that future travelers can find problems and contact the front desk as soon as possible. We will solve it for you immediately or change you to a room that you are satisfied with. Please witness our progress and wish you a happy life!
Guest User
Japanese-style Tatami Room
Stayed in Dec 2023
Travel with friends
3 reviews
4.5/5
Great
Posted on Dec 4, 2023
B&B in the city, with convenient transportation and just walking distance from the North Square of Xiamen Station. It's hygienic, but it's not very soundproof.
Original TextTranslated by Google
Response from Property: Dear traveler, thank you for your recognition. I wish you a pleasant journey and look forward to your next visit!
Guest User
Japanese-style Tatami Room
Stayed in Nov 2023
Couples
4 reviews
1.5/5
Posted on Nov 20, 2023
The sanitation is okay, but the sound insulation is really bad. You can hear the whispers next door. I was woken up in the morning, and the sound of water pipes falling into the water was also very loud. It felt like the walls were made of wooden boards. The sound insulation was really bad, and it was very uncomfortable to sleep! ! Poor sound insulation! ! Poor sound insulation! ! The sound insulation is really bad! !
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we could not bring you a comfortable experience. We are deeply sorry. We will improve our shortcomings and we will strive to do better. wish you a happy life!
Maixiangguilu
Premier Queen Room
Stayed in Sep 2023
Business travellers
75 reviews
3.5/5
Posted on Sep 24, 2023
The price is reasonable in a prosperous area. The room is a bit stuffy and not ventilated. The other thing is that I met Xiaoqiang. Don't be picky about the old equipment and the attitude is pretty good. It's next to the subway station and the train station, which are very convenient. What's more, I need a bicycle.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay. We will definitely pay attention to every detail to make consumers more satisfied. We hope you can understand if there is any lack of care! Welcome to visit us next time.
Guest User
Boutique Double Room
Stayed in Jan 2023
Travel with friends
1 reviews
1.5/5
Posted on Jan 31, 2023
The hotel does not have an elevator, and the booking picture does not match the actual room. The picture is not loft style. The air quality in the room is suffocating! The surroundings are filled with the residual smell of smoking! There is no door to the bathroom... The service attitude is extremely perfunctory.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Some room types are randomly arranged with small duplexes. We apologize for the inconvenience caused to you. The rooms were all full during the Spring Festival. We tried our best to switch rooms for you that night, but in the end we couldn't make room. We offered you a full refund if you didn't want to stay. We apologize for the inconsiderate service. Your valuable opinions are very important to us. We will definitely reflect on ourselves, increase hygiene efforts, and continuously improve the quality of the hotel. There is still a long way to go, and we will definitely work hard. Thank you for your supervision!
Anonymous User
Premier Queen Room
Stayed in Jul 2023
Business travellers
6 reviews
1.5/5
Posted on Jul 26, 2023
It is similar to a whole rental house. There is no elevator and it is very inconvenient to carry luggage. The most difficult thing for me to accept is that there is a large corridor outside the window and there are no safety measures on the window. It is really unsafe. I stayed overnight Didn't sleep much
Original TextTranslated by Google
Response from Property: Thank you for your stay. From your review, we regret to see that your stay did not meet your expectations. We are very sorry that we could not bring you a comfortable experience. We would like to remind travelers that the hotel has some room types. The corridor windows are marked on the platform. If you are not used to staying in the hotel, you can consult the front desk to change to other room types. Finally, I wish you a happy life and a successful work!