Atour Light Hotel Xiamen Zhongshan Road Pedestrian Street Zhonghua City

Hotel front desk are friendly and helpful especially Kiling. Conveniently located to sights. Hotel is clean, facilities are good.

Don't get me wrong, China has improved so much! I was really impressed by the Atour brand on my last trip in Nanjing. This time, after doing some research, I booked two rooms for our entire stay in Xiamen. They have locations all over the city, and I chose one right in town, it was super convenient for getting everywhere! When I checked in, I saw the receptionist mostly by young people. I didn't expect too much of service at first, as long as the rooms were clean and the location was good. But they totally changed my mind! Even though they're young, they were so professional in how they handled everything. Their service style is smart and casual. They actually remember who you are, and my interactions with them were great, especially with Jia and another guy (I didn't catch his name) at check-in. Besides, the breakfast had plenty of choices. My parents are vegetarian, and even they loved it! Anyway, overall, we were super impressed with this hotel. Highly recommended!

Excellent service by 小鱼and 薛枫. There was no room for me when I arrived as the earlier guests didn’t check out on time. The team assisted, upgraded my room and even showed me to my room. When I needed help to get around, they also guided me on the directions and estimated the time I would need. Thank you 小鱼and 薛枫! You have made my stay here a pleasant and memorable one.

The room is big and cozy. My room is facing the pedestrian road and i'm worried that it will be noisy as i'm a light sleeper but it was not. I slept well. The service is good as well. Will stay here again the next time i go back to xiamen.