Minnan Building, Hubin Yili, Hubin South Road, Siming District, Xiamen, Fujian, ChinaView Hotel Details
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Hampton by Hilton Hubin South Road Guest Reviews
4.7/5
Outstanding
690 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(690)
Positive reviews(669)
Reviews with photos/video(189)
Delicious breakfast(99)
Friendly front desk staff(83)
Easy to get around(57)
Tasty restaurant(32)
Well decorated(28)
Perfect for business trips(23)
Close to metro(8)
Secluded lake view(7)
Negative reviews(21)
Guest User
Cozy Queen Room
Stayed in Dec 2024
Family
10 reviews
5.0/5
Outstanding
Posted on Jan 5, 2025
Hotel is conveniently located, and it is easy to get around with buses and metro. We took the metro to see the beautiful sunset in Jimei Village.
Rooms are clean and functional. We enjoyed our breakfast at the 34th floor restaurant, which has a nice view of the lake and city.
Response from Property: "Thanks for sharing your great experience! We're glad the hotel's location, clean rooms, and breakfast with a view made your stay enjoyable. The sunset in Jimei Village sounds unforgettable. We'd love to welcome you back anytime!"
Tyrone Ng
Deluxe 2-bed Room
Stayed in Oct 2024
Family
3 reviews
4.0/5
Very Good
Posted on Dec 9, 2024
Hampton Hotel is one of the Top Class Hotel in the world. The staffs are friendly and approachable. We are fascinated by the Hotel Room equipped with AI Function, which by using Voice Command to adjust Lightings, Air-conditioning Temperature & Window Curtain. Likewise, a Robot Delivery Man which delivers your packet food to your Hotel Room personally. It's an amazing experience! Keep up the good work!
Response from Property: Thank you for staying in our hotel, thank you for your praise, we are looking forward to meet your next time。
Anonymous User
Deluxe Lake-View Twin Room (Side Lake View)
Stayed in Dec 2024
Couples
12 reviews
5.0/5
Outstanding
Posted on Jan 6, 2025
Nice hote withl good location . Good breakfast. Room is clean
Response from Property: Thank you for your review!Glad you enjoyed your stay. Hope to see you again soon!
Anonymous User
Deluxe Lake-View Twin Room (Side Lake View)
Stayed in Sep 2024
Travel with friends
11 reviews
4.5/5
Great
Posted on Nov 3, 2024
The 3-days stay is great but the service maybe can be better.
Response from Property: Thank you for your suggestions, and we will continue to strengthen the training of our staff so that you can have a better experience if you have the pleasure of hosting you again next time
CNSng Regular Diamond Guest
Cozy Queen Room
Stayed in Dec 2024
Family
11 reviews
4.7/5
Amazing
Posted on Jan 15, 2025
We stayed 3 nights in Hampton by Hilton Hubin South Xiamen in January 2025 after attending a wedding event in ChaoShan . It’s a newly refurbished hotel and we were attracted to the morning breakfast served at level 34 Revolving restaurant. Generally the hotel interior is modern breezy in design and rooms are clean. The only drawback is that shower room, toilet and wash basin has an open concept design thereby privacy is compromised. Front office housekeeping and restaurant are polite and helpful Breakfast spread is wide and we enjoyed our breakfast during our 3 nights stay
Response from Property: 親愛的朋友,能得到您的認可,歡小朋好興奮。也感謝您的包容,歡小朋會一直努力,期待你再次光臨,謝謝!——努力的歡小朋
Dengwei
Cozy Queen Room
Stayed in Sep 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Nov 11, 2024
Excellent Service provided by the staffs. The staffs attended to me offers clear and precise guidance whenever I seek their assistance.
Response from Property: Thank you for your recognition of our hotel. We will continue to strive to provide excellent service and look forward to meeting you again.
Anonymous User
Deluxe Queen Room
Stayed in Aug 2024
Business travellers
6 reviews
3.2/5
Posted on Sep 18, 2024
A lot of waiting time at the hotel lift. The Hilton honor card is not accepted.
Response from Property: We apologize for the fact that Hilton Honors is not available, as we are unable to earn Hilton Honors nights and points at the same time as the discount is made through a third-party platform.Due to the inconvenience caused by the elevator problem, we attach great importance to this problem, and the hotel has been working hard to solve this situation, and I believe that in the near future, we will solve this problem.
Guest User
Superior Queen Room
Stayed in Nov 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Jan 6, 2025
your hotels service everything are excellent !
Response from Property: Wow, thank you so much! We're over the moon to hear that you loved everything about our service. Can't wait to welcome you back with open arms!
Guest User
Deluxe Lake-View Twin Room (Side Lake View)
Stayed in Oct 2024
Family
3 reviews
4.0/5
Very Good
Posted on Nov 2, 2024
Nice stay with this new hotel
Response from Property: 有一種温暖,叫總有不期而遇的温暖,您的認可是小朋最大動力!小朋會不驕不躁繼續努力,願您的每次出行都有小朋陪伴!陪伴,是最深情的告白~衹要您回頭看看小朋,小朋一直都在喲~~
Guest User
Deluxe Parent-child Room
Stayed in Dec 2024
Family
3 reviews
4.1/5
Very Good
Posted on Jan 13, 2025
Huanpeng is an old chain hotel with a good reputation. This hotel was newly renovated in 2004. It is said that it was renovated from the original Minnan Building, which means it is an old building with new renovation. I chose a parent-child room, which is on a high floor with a good environment. I had breakfast on the top floor in the revolving restaurant. I didn't take many photos, but I took a few photos of the view outside the window during breakfast. There are several problems with the facilities. 1. The sound insulation is poor. The sound of people talking outside the room is very loud, especially the room is close to the elevator. The delivery robot has to go back and forth many times at night, and it talks very clearly while walking. 2. There is a problem with the arrangement of the pipes. I don’t know if it is the next door or the upstairs. The pipes make a loud noise when using water. Fortunately, there are not many people washing, otherwise it would be noisy. This is a flaw. 3. The bathroom in the parent-child room has no door, which is too weird. The bathroom area is very large, but they just don’t install a door. When you go to the toilet at night, the sound and light affect the room. The most weird thing is this automatic toilet. The power and sound of the water pumping are very loud. It feels like it will pump people away together. The new decoration of the old building has flaws and unreasonable designs. I am a little disappointed with Huanpeng.
Original TextTranslated by Google
Response from Property: 很抱歉給您不好的入住體驗了,也非常感謝您的反饋意見,我們已聯繫供應商對房門的隔音條做出整改方案;機器人的聲音已重新設定,降低音量;馬桶的聲音也正在尋求解決方案。--深表歉意的歡小朋
Shanghaiali
Cozy Queen Room
Stayed in Dec 2024
Couples
20 reviews
3.6/5
Posted on Jan 9, 2025
The room is good, but the breakfast coffee/corn flakes are not good! For example. 1) On the first day, I found that the canned corn flakes were not fried (fried stiff), half-cooked, and I couldn't bite them. I thought I made a mistake! I raised my doubts to the chef, but he didn't have the knowledge in this area and didn't know whether the corn flakes were cooked. He explained that they were distributed uniformly by the headquarters. He didn't say "sorry, customer" 2) At 7:05 the next morning, the corn flakes were gone, and I forgot to put milk in the refrigerator next to the automatic coffee machine. I clicked the latte button and found that no milk came out. I asked the waitress, and she said that she forgot to put milk. You can use the hot milk jug next to it! Then she added a box of milk in the refrigerator next to the coffee machine. There was no "sorry, customer" (there was also chaos in front of the coffee machine for breakfast on the first day. I found that the machine was short of coffee beans, and a group of people were using the coffee machine in a mess.) - I didn't expect that the breakfast western food management of Hampton Inn was so messy and so poor! I specially took a photo of the coffee machine without milk to record it! Sorry for this new Hilton brand! The breakfast service is far worse than the Hampton Hotel service I have stayed in Suzhou and other places! The price is much higher. If you like western food/coffee for breakfast, I suggest you go there in 6 months. I think the service level of the restaurant (western food) will be normal by then!
Original TextTranslated by Google
Response from Property: 很抱歉沒能給您提供滿意的餐品,我們已向供應商反應該款產品的問題,並尋求更好的產品替換,目前已安排供應商提供新款樣品,待比對後進行會立即進行調換。關於咖啡機的問題,我們也非常重視,已經對當班的服務員進行了內部處罰,並重新培訓在崗員工,加強關注,及時協助引導客人有序使用。感謝您的反饋,期待您再次光臨監督我們的改進--態度誠懇的歡小朋
Anonymous User
Cozy Queen Room
Stayed in Dec 2024
Travel with friends
18 reviews
3.7/5
Posted on Jan 14, 2025
The temperature in the room is too high and the air conditioner cannot be adjusted. When it is turned on, it is warm air, but when it is turned off, it does not dissipate heat. The ventilation position of the window is close to the ground and there is no way to get air. At the beginning, the front desk said that the central setting can only heat but not cool or blow air. When I asked for a fan, there was only one in the hotel and other rooms asked for it. The outdoor temperature was 18 degrees during the two days of stay, and the temperature in the room was at least 25 or 26 degrees. Due to repeated requests, the front desk told me that it can be switched to air conditioning in the early morning, but it will be switched back to heating mode at 5 o'clock in the morning. So we had to get up at 5 o'clock and turn off the air conditioner.
The hotel is good in other aspects, the location is close to the high-speed rail station, the room is clean, and the breakfast is rich.
Original TextTranslated by Google
Response from Property: 非常抱歉,給您不好的入住體驗了。近期廈門氣温變化較大,各地來廈門的客人對冷暖要求也不一樣,所以酒店會根據氣温情況調整冷暖氣開放的時間。我們也針對目前的情況,增購風扇和暖氣片的數量,相信可以更好的緩解該情況。非常感謝您的理解。--滿心愧疚的歡小朋
Guest User
Cozy Queen Room
Stayed in Nov 2024
Business travellers
10 reviews
5.0/5
Outstanding
Posted on Jan 1, 2025
facility:
Wei Hotel has a good environment and good location. The people in Xiaoyu in the front hall are also very nice.
Original TextTranslated by Google
Response from Property: Dear friend, I am so excited to receive your recognition. Huan Xiaopeng will continue to work hard and look forward to your visit again, thank you! ——Huan Xiaopeng, whose service is very reliable
sophy_1809
Deluxe 2-bed Room
Stayed in Nov 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jan 3, 2025
The environment is very good, the facilities are complete, the service is clean and friendly, the view outside the breakfast buffet revolving hall is very good, there are both Chinese and Western food, and the ingredients are rich.
Because of the good location, it is very convenient to travel, there is a bus at the door, and if you take the subway, you only need to walk ten minutes.
Original TextTranslated by Google
Response from Property: 歡小朋非常感謝你能選擇廈門湖濱南路希爾頓歡朋酒店。歡小朋真的是欣喜萬分。如果認可和讚賞我們的服務,那就多回來看看我們歡小朋哦。——好客的歡小朋
Lidaren
Deluxe 2-bed Room
Stayed in Nov 2024
Family
17 reviews
4.8/5
Amazing
Posted on Dec 31, 2024
A family of six traveled and booked two rooms. The elderly and children liked it here, with a large TV screen. However, the revolving restaurant has a good view for breakfast, but the dishes are only average.
Original TextTranslated by Google
Response from Property: The sky is full of stars, and there is the light I want to be, illuminating your steps. Along the way, with your praise, I will be more dazzling! Thank you for your good comments! Looking forward to your next stay and five-point praise - Sincerely welcome Xiaopeng