No.1333 Tongji North Road, Tongan District, Xiamen, Fujian Province, China, Tong'an District, Xiamen, Fujian, ChinaView Hotel Details
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Hilton Garden Inn Xiamen Tong'an Guest Reviews
4.8/5
Excellent
1008 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1008)
Positive reviews(999)
Reviews with photos/video(137)
Friendly front desk staff(280)
Classy environment(135)
Delicious breakfast(85)
Convenient parking(57)
Well decorated(26)
Perfect for business trips(18)
Luxurious(6)
Convenient public transportation(5)
Negative reviews(9)
MY travels
Garden Twin Room
Stayed in Oct 2024
Solo travellers
26 reviews
4.2/5
Very Good
Posted on Oct 15, 2024
Room and service is excellent and staff very helpful. Limited entertainment even though there is video on demand (see photo) but TV was not connected to the network. Only live TV available.
Response from Property: Dear customer thank you for stay our hotel. Due to policy reasons, all televisions cannot be connected to the internet. You can use mobile phone to play video and cast onto the TV to enjoy larger screen. I hope to meet you in next time.
Guest User
Garden Twin Room
Stayed in Sep 2024
Business travellers
9 reviews
5.0/5
Outstanding
Posted on Sep 8, 2024
Very comfortable nice hotel
Response from Property: We appreciate your loyalty and support, and we look forward to serving you again in the future. If there's anything else we can do to enhance your experience, please don't hesitate to reach out.
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
12 reviews
5.0/5
Outstanding
Posted on Apr 25, 2024
nice hotel
Response from Property: 尊敬的客人,感謝您選擇廈門同安希爾頓花園酒店,無時不刻為客人提供温馨的環境和舒心滿意的服務是我們的工作職責,很高興酒店員工的服務得到您的認可,並歡迎您無論商務出差或是休閑旅遊再次選擇廈門同安希爾頓花園酒店,熱忱期待您的再次光臨!
AAAzhengzongmalahuoguoguozong
Garden Queen Room
Stayed in Dec 2024
Other
14 reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
The hotel is newly opened, with a good location, not far from anywhere. The service of Xiao Huang at the front desk is eye-catching, polite and patient, and asked about my needs attentively. Such high-quality service made my favorability towards this hotel soar👍
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Hilton Garden Inn Xiamen Tongan. It is our job to provide guests with a warm environment and comfortable and satisfactory service at all times. We are glad that the service of the hotel staff has been recognized by you. We welcome you to choose Hilton Garden Inn Xiamen Tongan again for business trips or leisure travel. We warmly look forward to your visit again!
Guest User
Garden Queen Room
Stayed in Oct 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Oct 21, 2024
I came to Xiamen to watch the Strawberry Music Festival on the weekend. For the convenience of travel, I chose this hotel which is close to the performance venue. I checked in at about 5:30 in the evening. The front desk staff was very considerate and nice. They also upgraded my room for free and gave me Tremella soup. I was happy! The hotel room is simple but warm. The automatic curtains opened as soon as I opened the door, and I felt like I was welcome to stay. The deluxe king room is clean and tidy, and the breakfast is also good. This room price is very cost-effective. I will choose to stay here next time I come to Xiamen.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Hilton Garden Inn Xiamen Tongan. The hotel is only a 30-minute drive from Xiamen Gaoqi Airport and a 20-minute drive from Xiamen North Station. The hotel is within a 15-minute drive from Tongan Film and Television City, the thousand-year-old Brahma Temple, Fantawild Tourist Area and other scenic spots. Your recognition is the driving force for all members of the hotel to serve with heart. We are committed to providing guests with high-quality and cost-effective travel experiences with friendly and fashionable designs and bright and enthusiastic services, and opening a warm and comfortable journey like a garden for you!
Guest User
Garden Twin Room
Stayed in Oct 2024
Family
11 reviews
5.0/5
Outstanding
Posted on Oct 5, 2024
The corridor has no odor, the room is clean and the decoration is OK. The only small regret is that the quality of the quilt needs to be improved.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you very much for your affirmation and praise for our hotel! We are very honored to provide you with a spacious, well-equipped and thoughtful accommodation experience. Thank you especially for your recognition of the work of the front desk staff, whose professionalism and enthusiasm are the epitome of our hotel service. Looking forward to your next visit, we will continue to work hard to provide you with a more perfect stay experience. Thank you again for your support and trust!
Guest User
Garden Queen Room
Stayed in Oct 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Oct 14, 2024
Very new, the room is big, I like it very much, the lobby is big and beautiful, there are robots that can deliver food, the children like it very much. It is very close to the Brahma Temple and the bell tower.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Hilton Garden Inn Xiamen Tongan. Thank you for your praise for the hotel accommodation service. I hope you can continue to support us. We will continue to work hard to bring you a better service experience. Your support is the driving force for our progress. I hope to meet you again soon. I wish you a smooth journey and a happy life!
Guest User
Garden Queen Room
Stayed in Sep 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Oct 1, 2024
The hotel has a good location, Xiaoye at the front desk is very enthusiastic, the room environment is very good, the night view from the floor-to-ceiling windows is beautiful, the breakfast is very rich, the elderly and children are very satisfied, and said they must give a five-star rating ~ I will bring my parents here next time I have a chance ~
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Hilton Garden Inn Xiamen Tong'an. It is our job to provide guests with a warm environment and comfortable and satisfactory service at all times. We are very glad that the service of our hotel staff has been recognized by you. We welcome you to choose Hilton Garden Inn Xiamen Tong'an again whether you are on a business trip or a leisure trip. We warmly look forward to your visit again!
Guest User
Garden Queen Room
Stayed in Sep 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Sep 30, 2024
Thanks to Coco at the front desk, who always responds to requests! This is a must-stay for business trips, the service is great, and the overall living experience is great.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Hilton Garden Inn Xiamen Tongan. Thank you for your praise for the hotel accommodation service. I hope you can continue to support us. We will continue to work hard to bring you a better service experience. Your support is the driving force for our progress. I hope to meet you again soon. I wish you a smooth journey and a happy life!
Anonymous User
Garden Queen Room
Stayed in Aug 2024
Other
1 reviews
5.0/5
Outstanding
Posted on Sep 1, 2024
Special thanks to Jerry at the front desk! This guy is so nice! I originally booked to stay in Siming District, but the hotel parking lot was too bad, so I temporarily checked out and moved to Tong'an District in the middle of the night.
When I came to Xiamen before, I always stayed on the island. Parking was too troublesome and the parking spaces were very tight. Once I returned to the hotel, there were basically no parking spaces, which was very disappointing. This time I stayed at Hilton Garden in Tong'an District, which was much more comfortable. I like parking in the basement the most, which is not exposed to the sun or rain. Their parking spaces are also very large. When getting in and out of the car, it is very worry-free to open the car door with luggage!
Xiamen is really good. I have been here for so many years and so many times, and I like it more and more❤ I will come to Xiamen again and Hilton Garden again
Original TextTranslated by Google
6/12
Response from Property: Dear guests, thank you for choosing Hilton Garden Inn Xiamen Tong'an. It is our job to provide guests with a warm environment and comfortable and satisfactory service at all times. We are very glad that the service of our hotel staff has been recognized by you. We welcome you to choose Hilton Garden Inn Xiamen Tong'an again whether you are on a business trip or a leisure trip. We warmly look forward to your visit again!
Guest User
Cozy Queen Room
Stayed in Jul 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Jul 23, 2024
Stayed for 2 nights for the first time, it was beyond expectations. The room was clean, the curtains opened automatically when the door was opened, especially the warm and enthusiastic service of Miss Huang, the front desk staff of the hotel, which made people feel at home. They also upgraded the view room. The floor-to-ceiling window is a painting. In the morning, you can exercise in front of the floor-to-ceiling window while enjoying the distant mountains. The little robot delivering the card is also a good experience... The cleaning staff and the breakfast area are also thoughtful, and the breakfast is rich... It is worth staying again. Real experience: high cost performance👌
Original TextTranslated by Google
6/18
Response from Property: Dear guests, hello! Thank you for choosing Hilton Garden Inn Xiamen Tongan. The hotel is only a 30-minute drive from Xiamen Gaoqi Airport and a 20-minute drive from Xiamen North Station. The hotel is within a 15-minute drive from Tongan Film and Television City, the thousand-year-old Brahma Temple, Fantawild Tourist Area and other scenic spots. Your recognition is the driving force for all members of the hotel to serve with heart. We are committed to providing guests with high-quality and cost-effective travel experiences with friendly and fashionable designs and bright and enthusiastic services, and opening a warm and comfortable journey like a garden for you!
Guest User
Garden Queen Room
Stayed in Aug 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Sep 4, 2024
Jerry at the front desk is very awesome! ! ! ! The service is very good, and I like Hilton as always. There is a basement and charging stations here, which is very satisfactory. By the way, as soon as you come, you can get Tremella soup, which is good for your throat. The overall living experience is very good ✌️
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your affirmation and praise for our hotel! We are committed to providing guests with comfortable and high-end accommodation and modern facilities. Through bright and transparent space design, we provide guests with garden-like natural sunshine, warm and comfortable accommodation experience, and light up every journey of guests with warm service. I wish you a pleasant journey and a happy life! Looking forward to your stay again.
Guest User
Garden Twin Room
Stayed in Aug 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Aug 27, 2024
Exceeded my expectations. Seeing that I was traveling with two children, they helped upgrade the room type for free and gave me two servings of Tremella soup. The car can be driven directly to the underground garage, and it is very convenient to get from the garage to the guest room. The room has no peculiar smell, no smoke or dampness. The experience is great.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Hilton Garden Inn Xiamen Tongan. Thank you for your praise for the hotel accommodation service. I hope you can continue to support us. We will continue to work hard to bring you a better service experience. Your support is the driving force for our progress. I hope to meet you again soon. I wish you a smooth journey and a happy life!
Guest User
Garden Queen Room
Stayed in Aug 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 24, 2024
The hotel is very new, clean and tidy. We are very satisfied with the environment. The front desk also helped to upgrade the room. The service is very thoughtful! The breakfast is rich in variety and the family is very satisfied!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Hilton Garden Inn Xiamen Tongan. We are very pleased to play an active role in your journey and bring you a pleasant experience. Your recognition is the source of our motivation to continue to improve our services. We always believe that good word of mouth must be recommended by the most sincere satisfaction of guests. We also hope that we can provide you with the most exquisite and thoughtful service when you stay next time, and look forward to receiving your five-star praise again!
Guest User
Cozy 2-bed Room
Stayed in Aug 2024
Family
7 reviews
5.0/5
Outstanding
Posted on Aug 22, 2024
The hotel is very new, the staff have a very good service attitude, the stay was pleasant, the breakfast was delicious, special thanks to the front desk Coco for helping us check in, we will come again next time.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇廈門同安希爾頓花園酒店,無時不刻為客人提供温馨的環境和舒心滿意的服務是我們的工作職責,很高興酒店員工的服務得到您的認可,並歡迎您無論商務出差或是休閑旅遊再次選擇廈門同安希爾頓花園酒店,熱忱期待您的再次光臨!