Ibis Hotels in Xi'an

I found the hotel stay quite comfortable. The location to the local shops and metro was very convenient. All essentials and room were serviced daily. The daily breakfast, which i bought separately was of a high standard. The only negatives are there was no in room WiFi as stated in the amenities (this was provided by my previous hotel in Beijing in checkin). The other inconvenience is having to carry my heavy luggage up 20 steps from the Bell Tower metro station exit to reach the hotel entrance. As the hotel entrance is not directly in front of a driver pickup zone, I had to arrange for tour pickups from West street.

There are a few Ibis in Xian. I choose Ibis Daminggong due to impressive reviews and our stay was truly enjoyable. The customer service at Ibis Daminggong is truly exceptional. The staff went above and beyond to ensure their customer’s stay was comfortable and enjoyable. There was once we were late to pick up our washed laundry and the staff even helped us fold our clothes! Ibis Daminggong breakfast offers a wide array of delicious food, such as milk, coffee, fruits, desserts, cold dish, hot dish and even ShaanXi Chinese Hamburger. We enjoyed the breakfast so much! We have stayed in Ibis China, Europe, Australia, New Zealand and this is the best Ibis we have stayed in so far! We truly enjoyed our stay in Ibis Daminggong. Will definitely stay in Ibis Daminggong if come to Xi’an again.

The facilities were good, staff were generally helpful and nice. Very clean environment; generally has what you need. Very conveniently located. Some of the staff at the front desk are a bit too immature and could act a bit more professional. Apparently, they find it funny for you ask them for water; ask them a few more times and they would giggle and laugh behind your back and make fun of you; they might even horse around with you if Mandarin is not your first language and you don't speak as natively as they do. I made an add on booking for an extra night. If you need them to do anything towards the end of your stay, they might withhold service at the front desk until you give them a perfect rating; they wouldn't check me back in the hotel until I left a good rating/comment for my first booking. They forgot I that I could also rate / comment for my second booking. Basically a bunch of kids. Otherwise, hotel management seems fine. Pretty clean, the staff were generally polite.

I had a very comfortable and pleasant stay at Ibis while in Xian for the first time and received excellent service from all the staff who helped with laundry, recommendations, and directions. The room itself is spacious with a large bed, but the AC could probably work a little better. Still, I am looking forward to returning during my next stay in Xi'an.

The journey this time was very long and I stayed in 3 Ibis hotels, Wuhan, Kaifeng and Xi'an. I am most satisfied with the hotel in Kaifeng. The price is reasonable, the room is large, the decoration is new, clean, the staff is friendly, and it is easy to find on the roadside near the bus station I give full marks, the other two hotels are average, no surprises, the rooms are relatively small but I have no complaints 😊 But all the staff are very good and efficient. Overall, I am satisfied.

Hotel is 15 walk from the metro. It is easy to find. Employees are very nice. The employee was nice to allow me to check in early. I really appreciate it. They tried to help me as much as possible. The room is extremely clean. One thing I didn’t not like is the smoke smell of the hallway.

The room is big but no soundproof, trolley and machines/elevator run all night. I got room#8602 with window but it's just another unused space with another door to pathway, feel uncomfortable/unsafe. Smoke smell from neighbor room can get through room easier. Room floor need to be more clean, toilet floor is so slippery. Reception can't speak English but has good service to try communication.

Very good, the room is clean and has no odor, the aunt is very responsible, stayed for four days in a row, the facilities are also OK

This stay was great! The hotel is conveniently located, the front desk staff is warm and thoughtful, and the check-in is fast and efficient. The room is spacious, bright, clean, and tidy, the bedding is comfortable, the facilities are complete and well-maintained, there is plenty of hot water, and the soundproofing is also good. The overall environment of the hotel is elegant and quiet, which makes people really relax. The breakfast is rich in variety and tastes good, which is a good start for the day. Whether it is a business trip or a leisure trip, this is an ideal choice. The service details are in place, making people feel at home. The price-performance ratio is very high. I will definitely choose here next time and recommend it to my friends! Thank you for the hotel's attentive service and I had a very pleasant time!

It is very warm when entering the hotel lobby, the business area is huge, there is a free laundry room, the front desk service is very good, and the security guard is also very good. He took the initiative to ask for help with my luggage and direct parking. The room facilities are very new, the overall feeling is very good, and I will choose it in the future.