A friend ordered a meal nearby, and for convenience, we randomly booked this hotel, which is located in a commercial center. When I checked in, all the staff in the lobby were rude, the door cards were old, the elevator controls were shabby, and the room was in tatters and smelled of cigarette smoke. The price of 500 yuan is indeed cheap, so I tolerate it. When I was checking out, I received four or five phone calls, asking whether I should renew my room or not. When I went downstairs to check out and issue an invoice, I was told that I couldn't find the order and was delayed for more than 20 minutes. I gave the staff the invoice from Le Méridien Hotel the day before. After two staff members took pictures, they said it was an electronic invoice and would be sent to the email. I asked to return the Le Méridien invoice to me, and both of them said to send it to their email. They were completely absent-minded. Not only did they have no sense of service, but they also ruined the hotel. As a result, all the tax numbers on the invoices were copied incorrectly, and the finance department was unable to reimburse. Nowadays, audits are strict, and the accommodation invoice must be consistent with the time of the return transportation ticket. The hotel asked me to explain to the finance department when issuing a replacement invoice, but our finance department did not approve it. I stayed in a hotel for more than 160 days last year and no hotel could issue a wrong invoice. Xi'an Datian Ruisili Hotel has really set a new limit. Invoices do not need to be reissued. Real reviews resist junk hotels.
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