Atour Hotel Hi-tech Third Road Software Park Xi'an

Newly opened hotel, some smells in the room have not disappeared, the service is still the same as Atour, but it is a bit strange why rows of unknown people are sitting at the entrance of the lobby, and it feels very unsafe to block the door

As a Ctrip platinum member, hotel enthusiast, and author of excellent reviews, I can't help but complain about this Atour Hotel. First of all, the location is very biased. It takes 35 minutes to drive to the Bell Tower and Datang Everbright City. This is when there is no traffic jam at night. Well, the location is not the key. After all, it is the hotel I chose at will. I didn't look at the location seriously. I don't blame the hotel. However, the service is really unprofessional! Yes, it's not a bad attitude, but unprofessional. When we drive, we need to enter the garage. 1 Front desk registration 2 Hotel staff negotiating with the property 3 Press the red button of the pole to tell the property residents 5 Waiting for release. This is not the first time this step is taken, but every time. ! It was suffocating. The car was parked in the underground parking lot, and I didn't dare to drive out, and went out to take a taxi. There was no guide sign in the underground parking lot, and no one told how to get to the hotel. We had to drag the suitcase and walk the big slope to the gate to ask! How could Atour Chain provide such an amateur service? Besides, the underground entrance of the hotel has been renovated with so much money. Can't it be cleaned up again? Breakfast, which is the level of cheap hotel chains. Although the decoration of the room is new, it has a taste. This price can add a little bit to five-star hotels with much better service in Xi'an. I stayed at the elegant Oriental Hotel the day before, and the service was much better, for the purpose of satisfying the guests. Jinpan can also be considered. This Atour Ctrip is 4 diamonds, I really only give it 2 and a half diamonds. Up to 3 Diamonds Express Hotel

The child booked a one-day room for the high school entrance examination, and the service greatly exceeded expectations, which was impressive. Checked in early in the day, the hotel lobby has a reminder of test time, corridors, elevators, and rooms have reminders and blessings about the test. At noon, there is also a lunch for test takers, and the price is not expensive. I really can't think about it more carefully. What is even more impressive is the hotel’s little brothers and little sisters. The greetings and smiles from the heart make people feel happy. They have a great interest in the brand of Atour, and they will definitely choose again if they have the opportunity.

The price is good, the only regret is that I was driven out without warning because of being expropriated

亞朵的服務真的超級暖心，入住前會打電話問我有沒有開車，有開車有免費的停車場，具體位置會給我發短訊關懷，提醒我預訂的時間以及房型，在入住的時候還有免費的洗衣服務，姐姐會幫我洗好烘乾送去房間，晚上有免費的小菜和深夜粥到可以使用，發票也特別方便是電子的會提前開好給我，離開的時候還給我送了兩瓶礦泉水前台弟弟們説是暖心水，嘎嘎貼心，嘎嘎暖心，服務細節超級滿意👍

前台辦理入住很專業詢問預訂訊息、預訂特別方便、預到關懷還給我發送短訊了、預到關懷短訊做的也很貼心、開發票很方便、電子發票很方便無需等待、開發票很快、提前留訊息可以開發票、開票速度很快

入住感受最最差，房間電視機顯示屏恐怖的畫面感覺隨時會爆炸，想投屏也投不了。房間裏衞生也差，地上床上很多碎頭髮門後的手印清洗可見，木質傢俱嚴重變形，更要命的是晚上睡覺天花板和床都在共振嗡嗡作響，像機器的聲音，隔音真的巨差，隔壁房間放的電視都能聽到。本來想睡個好覺，又被早上的汽車吵醒。真的沒啥好印象了。

真的是一言難盡，地板都成這了房頂也裂縫雖説能住但感覺這錢真花的冤，衞生自己看吧！是酒店有啥機器還是啥設備，嗡嗡嗡的噪音吵得人頭疼，大半夜也睡不好，早上更是絕了，幼兒園的吵鬧聲再次被叫醒，再也不來了

近來西安出差感覺我這個酒店的點評挺好的所以就來了，因為西安比較熱所以剛進酒店大廳就感覺很涼快前台大堂也很香跟人一種很舒服的感覺，進入房間後沒有任何異味房間熱水三秒就出熱水很方便，開車來的時候停車很方便在酒店旁邊的地下室也很安全。酒店非常不錯的一次入住。下次還會在來。