Xihe Fengrun Hotel

I have basically lived in hotels all over China, and this is the first time I have seen a hotel without a bedside socket. In the middle of the night, ordering takeout to buy a mopboard is not even as good as a 50 hotel. The service at the front desk of the hotel was also impressive. I changed the room the next day. I didn’t change the room from 9 am to 4 pm. They said that there was a problem with the system and the room card could not be issued. I called Ctrip’s customer service and the room could be changed in less than five minutes. The phone in the front desk room of the hotel was not answered, and no one answered the phone for registration. It's so bad that it's unreasonable. It loses the face of Xi'an people and lowers Xi'an's favorability value.

It is the worst hotel I have ever stayed in, which is rarely commented on. First of all, the service at the front desk after entering the room is the worst I have ever seen. When entering the room, it is broken everywhere, and the walls smell like mold.

The ventilation fan in the bathroom was broken and was not repaired. It was said that it was deliberately not repaired due to the epidemic. The smell was unpleasant at night, and I was speechless.

I don't recommend staying here, it's really far from the subway entrance! ! The first time I went, I was not very clear. I dragged my suitcase and walked for 20 minutes. After that, I had to take a taxi to the subway station every time I took the subway. It was very inconvenient! The second is that the lights are very dark, very dark, the air conditioner only has a loud sound, which is useless, and it is freezing to death at night

It is probably due to the Spring Festival holiday. The bath gel and shampoo in the room are not replenished, which is a bit old.

It happened to be the second day of the ***** New Year, and all hotels were uncertain. I saw Xihe Fengrun Hotel on Ctrip, but I didn't expect the price to be very affordable, so I booked 4 rooms.

Don't say anything else, the attitude of the staff at the front desk of the hotel to receive guests and check in is too bad! I asked for a long time when I checked in, and none of the 3 people responded to you. It feels like I am not here to stay in the hotel, but I am here to collect debts! ! ! There is also a big difference between the hotel's business suite and the photos advertised on the Internet!

The room facilities are too old, the bath towels look very old and dirty, there are no prompts on the phone, and I don't know how to call the front desk, the service attitude is poor, and I asked the waiter to tell them. If you want something, the waiter doesn't give it well, irresponsible, just say no, only if you want something, the experience is poor