Mercer Xi 'an Suyuan Hotel

The dust on the windows makes me feel like I am living in an ancient tomb, not a hotel. The first time I took me in, the bed in the house was not cleaned up. Someone else lived in it. Then I cleaned the bed and took a shower, and found that there was no hair dryer inside to dry my hair. I looked at the screens of the windows. There were dust, a few layers of dust, which made me doubt my life. I suspected that it was not a hotel that I lived in, but an ancient tomb, an ancient tomb, and a tragedy.

The owner is very nice and has a car to pick you up. I lost a trekking pole and the boss took great pains to find it. Thank you very much. Must give praise.

I thought that the bed room would not be sent to the airport free of charge, but the boss had a very good attitude and helped me put my luggage in the car and sent it to the airport. Great, give this store a thumbs up 👍, I will choose here when I come to Xi'an in the future.

Thanks to the boss for teaching me a lesson. In fact, the stay on this day was quite pleasant. The boss was very enthusiastic to pick up and drop off. The hotel was also very new. Seeing that we had a lot of things, the room was arranged for us on the first floor. The boss also knocked on the door of our room when he caught the plane the next morning. My impression was very good, so I chose to book again, probably because of hope, the greater the hope, the greater the disappointment. The second time I checked in was for a transit. I arrived in Xi’an early in the morning and the hotel came to pick me up, but it took me to a new place which was quite shabby. I was confused. The boss might have forgotten me, I asked The boss, why did I not stay here last time? What's the matter, the boss directly said that our hotel is only this one place (I personally guess that the hotel next to the airport is already messy, maybe it might share the business license. ), I was dumbfounded, but I didn't ask any more questions. I took the room key and found that my room was not the double bed room I ordered but a twin room. The boss didn’t inform me in advance, so I asked the boss again. The boss said that the double bed room was too small, so I changed it to I asked him about the double bed room, and he said that the double bed room was gone, and his attitude was very bad. I said that I couldn’t live in the twin room. But I am already very dissatisfied. I don't know what happened to this hotel. Why is there such a big contrast with my last stay? After a few disputes, I went back to sleep. I went to bed too late. The next morning the boss didn’t knock on the door to remind me like the last time I checked in. I overslept and almost missed the flight. I had to start to wonder if the boss did me deliberately. Yes, I feel he really did it on purpose, I feel so funny. Fortunately, there happened to be a taxi at the door. I managed to catch the plane at the last minute. I was really angry at the time. I called the platform to complain about the change from a double room to a twin room. The platform checked and the boss said yes. I personally think that the big bed room is small and want to change rooms, so I can only blame me for not recording. In short, even if it has increased social experience.

其他都還好，離機場也近，但是這個合住着實有點震驚吧，第一次知道還有合住的，雖然價格便宜説是合住也確實但和陌生人合住，總歸是睡不踏實的，還有就是聽前台説合住是不安排免費接送機服務的，但是我當時也是啥都不清楚（酒店詳情頁也是沒有説明的）所以給我提供了免費接送機，但是以後我可能不會選擇這種合住的，所以大家訂酒店之前還是要諮詢清楚

到店後老闆説當時定價太低了不提供接送機，但是定價低不也是你們自己定的嗎？到了臨時説定價太低了跟住客有什麼關係？既然覺得定價低就之前不要這樣定，確認完了又説自己定的低了？本來趕早上的飛機就就近隨便找了一家，但是老闆這種不地道的做法實在讓人厭惡！第二天是我自己打車去的機場。整體服務很差！

服務態度好，周邊很方便。房間寬敞而且比較乾淨整潔，床實在太柔軟了，特別是枕頭可以説是真的很nice了!一個晚上都睡得很舒服

房間乾淨整潔，寬敞明亮，佈置的温馨舒適，基礎設施完善，床很大，床品柔軟舒適，價格實惠，

很好，不錯👍離機場也近，老闆人很好，長得帥