Guest User
August 17, 2023
The butler Xiao Li’s service is great. I came to the hotel early in the morning and put my luggage at the front desk. I have clothes that need to be washed. The housekeeper Xiao Li helped me wash the clothes and hung them in the room. He also sent a message to tell me about the luggage. It was also sent to the room, and I really responded to everything. Before returning to the hotel, I said that I needed to take a bath. The housekeeper Xiao Li put the bathtub membrane on and put the bath water away. The temperature was very suitable. I told her that I was not feeling well because of the hot weather. Considering whether I was suffering from heat stroke, she sent Huoxiangzhengqi water to the room and told me to drink it when I went back to the hotel. I told her that I needed three quilts, and she would arrange for my aunt to deliver them immediately. The room was thoughtfully equipped with toiletries for three people, bath towels and towels, and a piece of fruit was delivered to the room at night, and there must be a response when I send a message. She will always care about my physical condition. The service of the young lady is really good. Well, it's really considerate, it's hard to come across such hotel service. Next time I come to Xi'an, this hotel must be the first choice. Thank you very much, Miss.
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