Guest User
August 20, 2021
This is the worst experience of all the homestays and hotels we have stayed in from south to north, not one of them. The family checked in on the first day and was charged an extra breakfast fee without knowing it. Later, it was explained that there were too many people who regarded other children as ours. Well, this is nothing, bear with it! As a result, the starry sky room was so humid, the quilt and mattress felt like water could be wrung out, and it was so noisy at night, I can bear it! The most unbearable thing is that before leaving for the Terracotta Warriors and Horses the next day, I decided to reluctantly stay for another night because I was worried that time would be too late. Early in the morning, when I paid for the room renewal, I specifically asked not to change the room so as not to pack my luggage. The hotel promised to continue staying in the original room and charged the money. As a result, the nightmare began. When a family bought tickets and visited the Terracotta Warriors, they kept receiving calls from the hotel front desk, saying that the original room was gone and asking us to go back and pack our luggage to change rooms. My lover has tried my best to let us speed up the itinerary, but the hotel kept calling, and finally we were not in the mood to continue visiting the Terracotta Warriors and hurried back to the hotel. Then we were told by a fat person at the front desk who was overcharged when we checked in on the first day that we had to pay half a day’s room fee in addition to the room rate. I have stayed in countless hotels for so many years, and this is the first time I have encountered such a strange thing that we have to pay for the hotel because there are no rooms. The founder of the hotel claims that he was born to create the most friendly hotel. Is this kind of friendliness? Most people's service feels particularly fake, not from the heart, but the kind of programmed fake smile, which is extraordinarily real when they turn their backs and refuse to admit it. In addition, all the rooms seem to be floating on the water, and the tide is in a mess. If you don't keep an eye on the self-service laundry room, your aunt will change your laundry program privately, so that the time will end sooner. It doesn't matter if you wash it or not. In short, it was the worst check-in experience during this self-driving journey, not one of them. It completely runs counter to the original intention of the founder, and the later residents will experience it for themselves.
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