As a loyal fan of Ctrip for 15 years, this is the first time I have encountered such a tough and unreasonable store owner, and it is also the first time I have given a 1-point negative review. The B&B is at the end of the village, and the taxi driver had to go back and forth three times to find it. The location was very inconvenient. The room was arranged on the first floor. It was damp, damp, dark and had a musty smell. For safety reasons, it was inconvenient for the three of us girls to travel at night. We negotiated with the store not to check in and cancel the order. The store said they did not have the authority and needed to contact Ctrip. After I contacted Ctrip, Ctrip communicated with the store and the store stated that the order could not be refunded and full payment would be charged. Did not stay at this store. I moved directly to a hotel outside, and the hotel deducted a penny from the room fee the next day. As a Ctrip platinum member, I would like to remind everyone to be careful when booking a room and don’t fall into the trap of non-cancellable orders.
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