Atour Hotel Wuyishan Sangu Resort Area Tianyoufeng Road

My stay was a huge disappointment and completely fell short of the Atour brand standards. My executive twin room faced the street, and the constant traffic noise outside the window severely disrupted my sleep all night. Around 10 AM, while I was still asleep, housekeeping entered my room with their key card after I didn't answer their knock. My privacy and rest were completely disregarded. The room facilities also had many issues. The generic hairdryer overheated very quickly, shutting off after a few minutes of use. It would then stop again after only ten seconds upon restarting, making it impossible to use properly – it took me half an hour to dry my hair! The toiletries were also unknown brands, a stark contrast to what the brand usually provides. I'm very disappointed and do not recommend staying here. (The only positive was the friendly front desk staff.)

First time visiting Wuyi Mountain and I had a very satisfying stay. They helped me with my luggage, and the front desk staff, Anran, Xiaohan, and Mile, provided excellent service.

The hotel is a 10-minute drive from the scenic area, about 4 kilometers away, which was very convenient. The staff were super helpful and answered all our questions. The room size was just right for a family of three. There's even a small shop downstairs selling fireworks. The place was clean. I thought it might be noisy being on the street, but it was actually fine. The breakfast selection was decent and suited our taste. They didn't even charge extra for our child's breakfast. We often stay at Atour hotels, and their service and overall quality are consistently good. Recommended!

The hotel is quite new, with good facilities and it's clean. However, it's a bit noisy because the apartment building next door is undergoing renovations.

Excellent service and very clean. The bedding was super comfortable. Highly recommend!

The front desk service was excellent. I called ahead and they reserved a room for me. Since I was traveling with elderly family members, the front desk proactively upgraded our room so we wouldn't have to climb stairs. The service was attentive and communication was smooth! The room was also great, consistent with Atour's usual high quality!

The facilities are complete, and the rooms are clean and tidy. Compared to other hotels, rooms of the same type feel more spacious and have a more comfortable layout. Housekeeping is very timely, and the consumables in the room are well-stocked. It's quiet at night, and the soundproofing of the hotel is quite good. The hotel staff are highly professional. Overall, it's a great value-for-money hotel suitable for both leisure and business travelers.

I chose this hotel because of the brand, but the experience was a huge disappointment. I was still sleeping at 10 AM when I heard a knock on the door. I didn't respond, but the cleaning staff just opened the door and walked in, severely disturbing my rest and invading my privacy. On top of that, there were many issues with the room's facilities. The hairdryer was a no-name brand and kept overheating; it would cut out every few minutes at first, then trip the circuit after only ten seconds, making it completely unusable. The toiletries in the washroom were also unfamiliar brands, far from what I'd expect from Atour's standards. Overall, I'm very dissatisfied.