Let’s talk about service first. Before booking the hotel, I called customer service to ask if the room had a private bath (in-room hot spring). The call was hung up before I could finish the call. Later, half an hour later, the hotel that Tong Cheng had booked refused to call us. I asked if they don't accept orders from third parties or something. It probably means that they don't use coupons. You have to ask Ctrip to book. The phone is like you can't live in it. After you stay, thank the lady who led you to the room. More attentive. Secondly, in terms of hygiene, the two water plugs in the hot spring in the room were rusty and it felt like they would not be clean. The hot spring water flowing out contained some dirt, and the corners of the bathroom in the room were filled with black mold. Furthermore, in terms of facilities, the shampoo felt dry and my skin was peeling, even the conditioner was useless. There was no full-length mirror in the room. I didn’t experience the value of 1,400 or 1,500 a night, and I was told when I arrived that the water park tickets provided were only from 14:00-21:00.
I regret not taking a photo
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