Silu Tiansi Hotel

Silu Tiansi Hotel Reviews

Silu Tiansi Hotel

No.1 Tianyang Road, Huangpi District, Wuhan, Hubei, ChinaView Hotel Details
Silu Tiansi Hotel
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Silu Tiansi Hotel Guest Reviews

4.8/5
Excellent
1780 reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1780)
Positive reviews(1759)
Reviews with photos/video(585)
Friendly front desk staff(367)
Delicious breakfast(306)
Offers pick-up/drop-offs(243)
Close to airport(132)
Well designed(64)
Excellent afternoon tea(40)
Tasty restaurant(25)
Has facilities for children(8)
Negative reviews(21)
Guest User
Large Screen Audiovisual Double Bed Room (Dolby Sound Effect + Immersive Large Projection)
Stayed in Sep 2024
Business travellers
4 reviews
2.7/5
Posted on Sep 17, 2024
I had an okay time, the amenities where a bit off, the batteries didn’t work and it had a remote control toilet. It was very difficult to flush the toilet after use had to call room service to come fix it
Response from Property: 尊敬的賓客您好!非常感謝您選擇天斯!此次入住沒能得到您的滿意,我們深表歉意。希望有機會與您有更多的溝通與交流,給我們提出更多寶貴建議。我們會細緻的做好每一個服務環節,不辜負您對天斯寄予的厚望!希望天斯能夠成為您的家!我們衷心的期待着您的再次光臨!
Ooiks
Cloud Comfort Deluxe Twin Room (Pressure Relief Mattress + All-Night Sleep)
Stayed in Jan 2024
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on Jan 3, 2024
Will I stay here again? Absolutely yes! It's flawless and by far the best hotel i have stayed in China and in my life. Firstly, when i stepped in, the front desk lady (小慧)was so friendly and patient to bribg me through the check in process smoothly and professionally. She patiently explained all the details and services available such as free meal services delivered by robot to room, free airport shuttle, breakfast timing and free laundry services. Secondly, when stepped into the room, the room was so modern, sparkling clean and hi-tech. There was no foul smeel and smoking smell. Fruits (banana and madarain oranges) and some snacks were provided for free. The curtain can be open or close eith a press of the button beside the bed. The warm pressure and temperature are just right and functioning well almost instantaneously. The toilet bowl is also high tech and equipped with sensor and remote control that can heat up your cold butt in cold winter and wash your butt after your business. Thirdly, there's a cute little robot that can accurately deliver meals to your roon! So cool! Lastly, the breakfast buffet was sumptuous and amazing. Also the best i have had staying in China. Many varieties from small xakes, pastries, dim sum, vegetables, noodles, rice, salad, tea leaves, coffee, fruits, yogurt, juices, porridge and etc. The dining ambience is also relaxing and nice although it will be perfect if smoking is disallowed there. Finally i also wish to extend my thank to the other frontdesk ladies who were on duty onthe night of 2 Jan 2024 and 3 Jan morning as they were also super friendly, polite and attended to my queries well. I offered a small tips of 10 yuan but they turned down as they insisted they are not supposed to accept tips. I am sad but still they are doing their job professionally and i am impressed. ❤️💜💖💙💛💚🤍 Truely a 5/5 stars hotel. Thank you.
6/18
Response from Property: [Smart Toilet] Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Guest User
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Stayed in May 2024
Couples
2 reviews
4.7/5
Amazing
Posted on May 31, 2024
Very clean & well amenities, locates near airport. Quiet area, you can get a good rest, we do like their airport service, especially for our early flight.
Response from Property: Dear guest: Hello, I am so sad that I didn't get your full 5-point review. Tiansi advocates "heartfelt service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again
Love Shrewsbury
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Stayed in Jun 2023
Couples
2 reviews
5.0/5
Outstanding
Posted on Jun 28, 2023
Wow what can i say. This hotel is magnificent. As soon as you pull up to the Silu Tiansi Hotel you could see that it was going to be a good experience. Your luggage is collected outside whilst you check in at the beautiful reception. The staff were wonderful, especially one lady who was always smiling and very very helpful. Unfortunately I didn't get her name. We were given our room key and our luggage was taken to our room by a very polite gentleman. From the reception area to the rooms, this hotel is very clean, contemporary and remarkable. The room was also beautifully decorated and included a free mini bar. The shower is one of the most powerful showers I have ever used. They also have Dyson hairdryers which was a first. So my wife was happy. Our room included breakfast, but unfortunately due to our early flight we couldn't try it. But what we didn't know when booking, between 3 and 5 there was a buffet style snack area with drinks which was also included in the price. It was really nice after our long journey to have this included. The dining area was also very clean and contemporary. There is a restaurant on the hotel grounds which was fantastic. We ordered 5 dishes for 2 people thinking it would be small portions. They were 5 huge plates which were so delicious. We did finish them though after an hour of eating lol. After having a great night's sleep on the immaculately clean sheets we had to catch our flight at 5 am. Also included with this hotel is VIP transfers to the airport in a comfortable Mercedes people carrier. This would normally cost 70 yuan in a taxi. I have stayed in hotels all over the world. In London, Shanghai, Hong Kong, Macau, Spain and many other countries. I have to say this hotel is one of the best I have stayed in for value. It was 399 yuan for everything I have said above, which is amazing. If you need a hotel close to wuhan airport, I highly recommend you try this one. You won't be disappointed. See you again in the future and Thankyou! 😀
6/19
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We have received high praise from international friends for the first time and are very happy to receive your appreciation. We eagerly look forward to your visit again! Welcome back to experience again, wish you a happy life!
Milo Boy
Executive 2-bed Room
Stayed in Sep 2023
Family
15 reviews
5.0/5
Outstanding
Posted on Sep 3, 2023
Close to the airport and the hotel provides pickup and drop off service very convenience and the staff are very helpful. Room is modern and clean and full of latest technologies. Will surely come back to stay if transit in Wuhan.
Response from Property: 【休閑度假】尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Meng
Cloud Comfort Deluxe Twin Room (Pressure Relief Mattress + All-Night Sleep)
Stayed in Feb 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Feb 21, 2024
Overall good
Response from Property: 【商旅友好】【休閑度假】尊敬的賓客:因為選擇,我們在這裏相遇,因為信任就此拉近了我們之間的距離,在這裡能給您留下了旅途中的記憶與温暖,斯斯很開心,斯斯也會繼續努力做到更好~就是因為這些種種的回憶,讓我們的緣分能在這裏持續蔓延,非常期待與您的下次相遇,斯斯等着你您的再次到來哦~
Guest User
Cloud Comfort Deluxe Twin Room (Pressure Relief Mattress + All-Night Sleep)
Stayed in Dec 2024
Couples
36 reviews
5.0/5
Outstanding
Posted on Dec 4, 2024
The first feeling when staying in this hotel this time is that it is clean and tidy, the environment is grand, it makes people feel comfortable, the room is clean and spacious, very satisfactory, the breakfast is also very rich, a very satisfying experience 👍👍👍
Original TextTranslated by Google
6/13
Response from Property: 【Leisure Vacation】Hello, dear guest. Thank you for choosing to stay at Sihan Tiansi Hotel and commenting on the hotel. Your enthusiastic praise surprised me and the team. We have been committed to delivering true hospitality to guests, paying attention to every detail, and bringing warm service to every corner. Your every recognition and every smile are the driving force that motivates us to keep moving forward. The seasons change, and the beautiful scenery is always there. We look forward to your next stay and sincerely look forward to meeting you again at Sihan Tiansi Hotel!
Dizhonghai
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Stayed in Dec 2024
Business travellers
17 reviews
4.8/5
Amazing
Posted on Dec 9, 2024
Overall, the room is very good. The layout is comfortable and warm, the space is large, and the bathroom and shower room are also very good. In the evening, the hotel driver picked me up from the airport and brought me to the hotel. I had a bowl of hot porridge and salted duck eggs at the front desk. The food was small but very warm. Fruits and snacks were also delivered to the room. The most praiseworthy thing is the hotel's breakfast, which has many varieties and tastes good. In addition, the bedding and pillows are very comfortable and clean, and the hotel room is also well soundproofed. The only thing I want to say is that there are coffee stains or milk tea residues at the bottom of the teacup in the room. I remind the hotel to strengthen hygiene management in all details.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings next time you come. We will try our best to do better. We will serve attentively so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!
Qinglingruhai
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Stayed in Dec 2024
Other
12 reviews
4.8/5
Amazing
Posted on Dec 6, 2024
I was transiting in Wuhan, and since my flight was the next day, I stayed in this hotel first; The hotel includes free airport pick-up service at fixed times. It is a hotel-exclusive business car, very comfortable, and the driver is friendly; The hotel has very good supporting facilities, large rooms, and generally provides free room upgrades if there is sufficient room, focusing on user experience; My room is right next to the gym, which is actually good for getting up early to exercise, but since my flight last night was in the early morning, I slept in the next day, which was a bit regrettable; The supporting facilities, hotel decoration, and service attitude all meet the five-star standard; Special thanks to: Shi Wen at the front desk (professional service and friendly attitude) If you don’t want to spend a lot of money and pay attention to the experience, welcome to stay and experience it!
Original TextTranslated by Google
Response from Property: 【觀景餐廳】尊敬的賓客:您好!非常感謝您入住酒店並給予高度的評價,酒店每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可,我們懷揣着您的 這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
Guest User
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Stayed in Dec 2024
Business travellers
2 reviews
2.5/5
Posted on Dec 8, 2024
When I looked up, I saw a large spider web hanging on the ceiling of the room. The sanitation was obviously poor. There was a strong stench from the sink and toilet. I don't know if it was because the toilet was not cleaned or the sewer smelled bad. In short, the experience was very bad.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:非常感謝閣下下榻天斯,給閣下帶來不好的體驗感我們深表歉意。我們一定會加強管理,力求讓每一個入住的客人都可獲得到賓至如歸的體驗。在客人入住之前,我們都會進行查房、打掃客房並更換床單,每一步都有規範的服務流程,請放心入住感謝閣下對我們的包容與諒解,我們會繼續做好服務與客房,相信閣下在下次入住時會得到更加好的入住體驗,同時亦很感謝閣下對我們的理解與包容,最後祝閣下天天開心!
Guest User
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Stayed in Oct 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Oct 15, 2024
Great hotel, very new facilities, management and service staff are very dedicated and polite. Breakfast has a wide variety, including Chinese and Western food and special snacks, which can cater to both the elderly and children. There is also free afternoon tea and midnight snacks. The baby is in the children's playground, and there is a gym opposite. It is really nice to watch the children while exercising.
Original TextTranslated by Google
6/7
Response from Property: [Leisure Vacation] Dear guests: Thank you for your patient evaluation. Sisi has always adhered to the concept of "God gives you a great mission and you can do it". It is not only a place to sleep, but also a place to give people the best experience. It is our honor to do our part to bring you a comfortable experience during your travel. I believe that Sisi can always bring you unexpected warmth.
Luteli
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Stayed in Oct 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Oct 15, 2024
This price is very good. It is very close to Tianhe Airport and looks newly renovated. The facilities are relatively new and clean. The beddings are comfortable and the attitude of the staff is also very good. If you need to travel, this is the first choice that must be recommended.
Original TextTranslated by Google
Response from Property: [Leisure Vacation] Dear guests: Thank you for your patient evaluation. Sisi has always adhered to the concept of "God gives you a great mission and you can do it". It is not only a place to sleep, but also a place to give people the best experience. It is our honor to do our part to bring you a comfortable experience during your travel. I believe that Sisi can always bring you unexpected warmth.
Guest User
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Stayed in Oct 2024
Other
1 reviews
5.0/5
Outstanding
Posted on Oct 15, 2024
The executive king room is really nice. It has a sofa, coffee table and bathtub. It is like a suite. The viewing point is 10 stories high. You can see the subway from the floor-to-ceiling window. The Chufeng decoration of the hotel is consistent with the pictures on the Internet. The room is large and clean. It feels very comfortable to stay in. The quality of the bedding is really good. I haven't slept so comfortably in a long time. When I returned to the hotel after a busy business trip, the front desk also thoughtfully prepared a nourishing midnight snack. Recommended to stay!
Original TextTranslated by Google
Response from Property: [Leisure Vacation] Dear guests: Thank you for your patient evaluation. Sisi has always adhered to the concept of "God gives you a great mission and you can do it". It is not only a place to sleep, but also a place to give people the best experience. It is our honor to do our part to bring you a comfortable experience during your travel. I believe that Sisi can always bring you unexpected warmth.
Guest User
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Stayed in Oct 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Oct 12, 2024
It's very close to the subway. I made an appointment for airport pick-up at 5:00 in the morning. The hotel also helped me prepare breakfast. It was super considerate. The only subway sound is a bit noisy. It would be perfect if the soundproof windows were better. It is suitable for those who want to take the earliest flight or arrive late.
Original TextTranslated by Google
6/8
Response from Property: [Near subway station] Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy. Seeing that you are satisfied with your stay, we very much welcome you to visit our hotel again in the near future. We look forward to meeting you next time!
Guest User
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Stayed in Oct 2024
Other
2 reviews
5.0/5
Outstanding
Posted on Oct 8, 2024
Fruit courtesy: I booked two days in total, and there were fruits every day. Provided Tianhe Airport designated pick-up and drop-off services: On the morning of the 8th. The flight was at 7 o'clock, and then the drop-off service was booked at 5 o'clock. The driver was very good. When I knew that I had left something at the hotel, the driver took me back to get it without hesitation. Afternoon tea time: Due to the schedule, one day of afternoon tea was not available, but the waitress was very good and helped us deliver it to the room.
Original TextTranslated by Google
Response from Property: [Near Tianhe Airport] Dear guest: Hello! Thank you for your review! Every city has its own reasons to be missed, every season has its own scenery, and every hotel has its own sweet and warm memories. I hope that Sihan Tiansi Hotel will be the warmest and most unique one in your memory! It is the greatest luck to be able to accompany you on the long road. I hope that I can always accompany you on the journey in the future. My friends will also work hard to do better. I look forward to meeting you at Tiansi next time!