Wuhan Jin Jiang International Hotel

The hotel room was absolutely fantastic, truly the best hotel experience of this trip! The location is superb, right across the street from a mall, with popular tea shops like Cha Yan Yue Se and local Wuhan milk tea spots nearby. About 400 meters away is Huiwei Black Duck Pot, and Wansongyuan Food Street is amazing for exploring. Even before we arrived, the hotel manager reserved a parking spot for us and pre-booked a room with a great view. The room had a bathtub, which our child loved and used every day! The staff were very responsive to our requests, and the breakfast had a rich variety of delicious options. We could even watch the sunset from our room without stepping out – the view was truly incredible. If I come back to Wuhan, I'll definitely choose Jinjiang International again. This established hotel has a great reputation, giving you that 'tucked-in shirt and trousers' kind of secure feeling, haha! Cleanliness: Excellent Facilities: Very convenient Ambiance: Cozy and quiet Service: Highly responsive

I stayed for two nights and it was great. The hotel's breakfast buffet was plentiful, and the staff were very friendly. The room was spacious and comfortable, but it was a bit inconvenient not having an outlet by the bed.

I had a really unpleasant experience at this hotel, largely due to their faulty UnionPay system. On the first day of Chinese New Year, during check-in, I was incorrectly charged – something that has never happened in all my years of staying at hotels. It took two full days to resolve, and throughout the process, the staff repeatedly blamed UnionPay, denying any hotel responsibility. The compensation they offered was a fruit platter, which I promptly refused. In the family room I stayed in, there were several noticeable dents on the floor near the bathroom entrance. I don't understand why they weren't repaired; instead, they were simply covered with a carpet. It was quite startling if you weren't expecting to step into one. Additionally, the bathroom lacked an exhaust fan, so any odors after using the toilet would spread throughout the entire room. Thankfully, there was a window I could open to air it out. Regarding the air conditioning, it was incredibly noisy and very slow to heat up. On the first day of my stay (Chinese New Year), the room was a chilly 22 degrees. Even after setting it to 26 degrees, it didn't reach that temperature until my check-out on the fifth day. The hotel's ground-level parking lot is tiny and often full. The underground parking spaces are also very small and difficult to navigate. Unfortunately, our MPV got scratched in the dimly lit underground lot at night. As for breakfast, for the first two days of our stay, I assume there were fewer guests, so the breakfast offerings were quite perfunctory. It only improved when more guests arrived in the following days. Overall, it was a very unsatisfactory stay!