Guest User
July 2, 2024
I hope Ctrip will also notice this problem: accurate hotel information is one of the important factors to ensure a travel accommodation experience.
I visited Wudalianchi and read the relevant information about the hotel on Ctrip. It had a four-star rating and a rating of 4.2, which is the best level in Wudalianchi Scenic Area. The hotel priced a twin room at 452 yuan per night, which is considered a very expensive price. I booked this hotel because I thought it would be good, but the experience was far from it.
question:
1. The service should be said to be very enthusiastic and responsive to all requests, but the non-standard service makes people feel uncomfortable. The front desk staff can handle guest affairs while eating. The room and restaurant service staff have no formal training and work in casual clothes. . There were no facial tissues in the guest room. I asked the waiter and the answer was that guests need to bring their own. The utensils in the bathroom feel like the cheapest ones I've ever used, and they don't look like four-star hotel supplies. Breakfast is minimalist Chinese food, steamed buns, rice porridge and eggs, which is not at all the level of a four-star hotel.
2. Facilities, the room is very small, the air conditioner blows towards the bedside, the bathroom facilities are old, the shower and basin cannot share hot water, not only the water output is small, but as long as they are shared, hot water cannot be guaranteed.
3. Hygiene, the carpet in the guest room is extremely dirty, the towels are all white with black inside, and long hairs came out of the watermelon pieces after breakfast. It is so disgusting and shows the randomness of the kitchen operations.
I don’t want to say more. To be honest, the standard of this hotel is only two stars, and the service should be below 3 stars. It is probably because there are too many guests in the Wudalianchi Scenic Area, and the management of hotels in the north is generally much worse than that of hotels of the same level in the south, so there is such a contradictory situation. There is a lot to talk about, so friends who are willing to see it can go see it, and friends who have the patience can also stay and watch it.
Original TextTranslation provided by Google