Bath was disgusting not cleaned hairs in the bath, black mould between tiles and around the bath. Reception closes at ten. They rang us when we were out to say reception was closing and we wouldn't be able to get our key, we would have to use a side door that would be unlocked, and they would leave door to our room unlocked. Got back at eleven was a glass panel on the top half of the door with a large crack one side to the other. This was only access to the corridor where the rooms are, no access to the hotel. I wondered if this door was unlocked all night and anyone could wander in off the street in the middle of the night. Wanted to go into the hotel for a coffee and have a read save waking my partner at 6 10 and couldn't get in the hotel. Breakfast was just warm wasn't a help yourself hot buffet breakfast. You told the waitress what you didn't like from the items on the menu, so for £30 for two it's not as good value compared to helping yourself from a hot buffet. Was disappointed