Hotels near Old Town, Wichita

We have stayed here several times, and always receive friendly service. The queen room was smaller than the rooms we’ve stayed in with a king or 2 queens, but we don’t need that much room. It took us a little while to figure out how to switch from air to heat. I like that they have bottles for hand soap, lotion, shampoo, conditioner, and body wash. The bar area is nice with happy hour specials. The chicken wings and cheese cake were good. When we left the parking garage & submitted our validated ticket, it was rejected, but this was quickly resolved.

Everything was excellent. Staff, cleanliness, the room. I was surprised that there was a kitchenette with dishes. There was not a view of the river, but the nearby arena shot off fireworks and I could see those from the room! There's a coffeeshop across the parking lot, though it wasn't needed since there's coffee available in the lobby. The breakfast included hot food items and several toppings like nuts and berries for either oatmeal or yogurt. Parking was very easy. It has a pool right off the elevator. The alarm clock was easier to set than most. The mattress was very soft. I like the rug under the sofa, which I believe is intended for dogs and would be easily washable. The TV had free Showtime. I would stay there again.

Tevin and Carter were very helpful when I needed to make adjustments to my reservation through a third party. It was simple and quick to make changes. Everyone at the front desk greeted us. The room was quiet, and my kids enjoyed the stay as much as I did.

Booked a room for myself and two young children for 2 nights in February 2022. Requested a room on the highest floor and extra pillows as guest preferences-received neither. Requested these in advance as I knew we would utilize the sofa bed. Sofa bed had broken wood sticking out of the bottom and the mattress wouldn’t unfold flatly. Day 1- hotel pool was overcrowded and kids were throwing misc items throughout the pool area so you couldn’t even be in the pool room without having to watch your head from things flying around. Told the front desk, they said they would follow up and agreed that wasn’t appropriate, 30 minutes later, still occurring. Day 2- room toilet stopped flushing. Called and visited the front desk, was told maintenance had a lot of rooms to take care of so it would likely be a while. Asked about changing rooms and was told none were available. Emailed the contact email on the IHG app about changing rooms due to not having a bathroom available, still no response as of today. Checked out yesterday. Night 2- dog parking in the room next to ours. Called front desk twice, they said each time they would send maintenance to look into it. Could also hear a man in the room yelling at the dog to shut up. Tried to go back to sleep, woken back up at 11:45 by the dog barking and the man yelling. Called the front desk and asked about moving rooms or if they could please do something about the dog and asked if the dogs were allowed to cause a disturbance, no response about the dog but she said yes they could move me. So myself traveling alone with kids had to pack up all of our belongings and move in the middle of the night. Was told on the phone the room would be on the 8th floor. I said I didn’t think there were rooms available on 8 and she said “there have been plenty of rooms on the 8th floor available this week.” I was told at check in my preference for the top floor could not be accommodated. Had an 8 year old that couldn’t sleep after moving rooms, got to the second room and the remote to the TV didn’t work. Checkout day- was given a $20 credit to the attached restaurant for dine in only. Told the front desk we wouldn’t be able to use that, which I’m assuming was some sort of compensation for having to move rooms in the middle of the night. She said ok, we’ll take that back then. I asked if it was normal to not make the guests with the disruptive animal move rooms versus us. She said no, we usually just move whoever complains. I was exhausted from not getting much sleep either night. The kids and I each felt itchy in both beds, I couldn’t visually identify anything and we don’t have sensitive skin but it’s as enough at times to wake me up. I’m not sure what happened to the hospitality business but being offered nothing after expressing frustration at the stay multiple times by phone and in person at the front desk then even at check out being told I was moved since I was the one complaining. Honestly it just sucked. It was exh

The accommodations were superb, including a TV that showed Prime, YouTube, Netflix, and Pandora. The accommodations were pleasant, although I disliked the shower since water frequently ended up on the floor, and instead of a microwave, there was a safe and a very small fridge. I recommend booking a room on a corner because they are considerably bigger. The worker at the front desk was friendly and eager to help customers with concerns. Another issue was that one cleaner said they couldn't understand or speak English, which I considered a complete lie.

My recent stay at the Doubletree by Hilton Wichita Airport for a conference was far from satisfactory. Upon turning on the tap that night, I was met with a shocking sight - discolored, rusty water flowed out, reminiscent of something from an abandoned industrial site rather than a reputable hotel. The rusty water was not only visually repulsive but persisted even after running the tap for several minutes. The mere thought of using it for basic tasks like brushing my teeth was out of the question. The following morning, I brought the issue to the attention of the front desk, accompanied by photographic evidence. She acknowledged the problem with a shocked look. The staff member I spoke with was courteous and provided me with several bottles of water when I mentation that I was thirsty because I would not drink the water. However, it seemed there was little they could do to address the underlying issue. While waiting for my conference to begin, I overheard several other guests sharing their own grievances. One couple had encountered the same water problem and found the staff to be rude upon reporting it. They ultimately checked out and sought alternative accommodations. Another guest mentioned enduring a week without hot water, further highlighting the hotel's maintenance shortcomings. In conclusion, I strongly advise against considering a stay at this hotel. Save yourself the frustration and seek accommodation elsewhere, preferably at a location that prioritizes basic hygiene standards and guest satisfaction.

Very nice location in the East Plazzio right next to Bowlero. Also The Warren, Trauma, Chicken N Pickle, Jose Peppers, Cheddar, and Freddy's. Good service, nice staff, good breakfast ☺️