Fairfield Inn & Suites Whitewater

No hair dryers in the room. Having am extra waffle iron would help. No staff came to the desk when we were checking out, rang the buzzer and no one came to the desk. The fridge in the room was dirty.

Unfriendly staff, lack of customer service, both times, i called with questions, before driving over 2hrs to be told a different story. And same outcome when i arrived. The website for the same motel /address, it states payment information and wouldn't you know CASH is one of the acceptable payments, get here to check in and nope can't take cash, then asked about preload credit card, not allowed, 2 different cards, nope only one can be used it has to be the one used for reservation. So guess i wonder why these are not acceptable yet you have it listed on general info, and yet ill still be charged for the room and had to scramble around to find somewhere else. Quality business you all have, great unprofessional, rude front staff. We will never attempt to stay here again. And I will also share this experience with others who also stay together

The hair conditioner and body wash was completely out. There were pieces of hair in the shower.

The property was very clean and comfortable. The staff was friendly and respectful. Very enjoyable stay.

They must have booked solid the night before our stay as we could not check in until 730pm.

Clean and quiet. The bed is not the most comfortable. Nice shower and bathroom.

We were in town for a college soccer game, so it was a brief stay but we were very pleased! Very clean, great customer service, and complementary breakfast.

The room was great and the customer service was great too.