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5 star

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Business travel

Pan Pacific Whistler Village Centre
4.6/599 Reviews

Pan Pacific Whistler Village Centre

Whistler|0.24km from downtown

Latest booking 22 hrs ago

Terrible customer service. We are leaving early for the airport today, so we asked to pay the bill last night. A lot of confusion by Reception occurred before we got the final details …( we only had 3 extra items on our bill as well as the room- so, not a complicated calculation ) we then went back to our room to transfer money onto our travel money card to pay for our bill. My husband went down to Reception to pay- (a new person on Reception) paid the bill - Staff member asked if it was Debit /credit card - my husband said several times Debit card. Bill paid he returned to the room. A telephone call from Reception, to say he (Staff Member) had used the wrong machine to pay and could we come back to Reception to pay our bill. On checking our account the money had been taken out of our account plus extra !! The staff member made a mistake which meant our debit card was overdrawn, with extra USD$ being used to pay for this extra 24$ plus a fee!!! We were certainly not going to pay out an extra $2000+ bill! We went to Reception to sort it- tel calls made to head of Reception - no answer. I asked for the details of the Hotel Manager to which the Staff member ever said there wasn’t a Hotel Manager ?!!!! I knew they wouldn’t be available but wanted the name & number . He was very unhelpful- eventually he told me there was a Manager!! I rang his number (it is late by this time, so knew I’d be only leaving a message) only to be told that this person had not set up an answering service… really? A manager of 2 Pan Pacific hotels in Whistler… The staff member gave me the number of the head of Reception- I left a message on her answering machine to contact us - outlining our issues. We are still waiting to hear back….. This hotel is expensive- that we don’t mind if we are having a nice time, but we haven’t slept all night with the worry of this & us needing to leave early. Including taxes the room has cost 660$ a night. This very stressful incident has spoilt a special occasion trip for us - we are leaving for the airport very upset at the way in which we have been treated. Paying your bill should be the easiest thing in the world- it should come as no surprise to the hotel, as everyone has to do it! Staff training is obviously an issue that needs sorting - you speak to a different person every time- we still have had no reply from the Head of Reception, absolutely shocking.

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Breakfast

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Family friendly

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Hotels near Popular Attractions in Whistler

Check out these hotels located near popular sights in Whistler

Whistler Public Library

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Whistler Blackcomb

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Squamish Lil'wat Cultural Centre

Hilton Grand Vacations Club Whistler
4.2/563 Reviews

Hilton Grand Vacations Club Whistler

Whistler|0.14km from Squamish Lil'wat Cultural Centre
We went to Whistler Christmas time pre-COVID. They had a booth where they were giving presentations for an Embarc time share where you could give a deposit for a time share presentation and they would give you a 4-night, 3 days stay at a hotel pretty much in the Whistler village next to the slopes as well as some sort of credit. We paid $199 Canadian for this package. Got an email with our reciept and an email with the voucher shortly thereafter. I gave them all my details (name, phone number, address, etc.) and after the initial receipt that was emailed to me, I never heard back again. Then COVID took place and Canada basically closed its borders for ”a few weeks” that turned into more than 2 years for people from the US who didn't have compelling reason (visiting family, travelling to Alaska, etc.). Tried calling several times, never got through because of extremely long wait times. Not once did we get any communication (despite them having our contact info). When I did call, they said I had opted out of communication (which I had not) and in the background they had been extending my voucher's expiration date as the pandemic continued. Again, no communication of any kind that this was taking place, and as I had an essential worker in the house, this wasn't entirely a priority. So when I did call to redeem my voucher, I was told that it had expired and I would need to pay more to use it and if i did pay more, I had to use it by the end of this calendar year. I know it goes without saying that you should be cautious about time shares and how they are sold, but this entire experience has definitely turned me off from Embarc as a company.

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Lost Lake

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Reviews for Whistler Hotels

Looking for hotels in Whistler? Get inspired by reviews from real travellers.
Evolution Whistler
4.4/5101 Reviews
Our stay at Evolution made as rethink going to a regular hotel the next time we are in Whistler (previously stayed at the Fairmount Hotel’s ). It’s located on Creekside so not in the village. Our suite was clean, spacious, with modern amenities - higher end appliances, huge soaker tub and shower, heated bathroom floors, a fireplace - everything a family would need. I was impressed they even provided dishwasher pods and laundry soap. The pool was small but available to book to keep the numbers low due to COVID-19. We also appreciated the 11:00 am check out. We will return and hopefully by then the games room, sauna, steam room and gym will be opened.
Legends
4.4/5103 Reviews
Legends at Creekside is best hotel especially for families close to Whistler Village (7 min drive, 50 min walk, quick bus ride). Rooms: quiet, plush linens, full kitchen (large fridge & freezer), fireplace, washer & dryer with soap, TV in lr & bedroom, multimedia player to play music via bluetooth, cd or usb stick in lr. Hotel: kids play room (not open in covid times), outdoor pool & hot tub open, Dusty’s pub-type & apres ski restaurant around corner, secure ski lockers in lobby (ask for lock on check-in). Skiing: Creekside lift right around corner, handy ski rentals. When skiing down make sure you follow trail signs back to Creekside, or download via Creekside Gondola. Biking: fairly secure bike lockers on P2 (access to anyone with key card but can lock to secure metal bike rack).
Pangea Pod Hotel
4.2/596 Reviews
I visited Whistler during the high season, Christmas and the lodgings were all too expensive. That's how I found the Pangea Pod Hotel. Although the name is a hotel, it is actually a capsule hotel with curtains that open and close the door(?), like a hotel. However, contrary to our fears, the soundproofing was good and we were able to rest in moderate comfort. Circulates air like a fan inside? There's a machine that does it, but even though it's loud, it doesn't sound great outside. It's almost stuffy because it's a straight space, but the fan(?) functions well. The location is the best as it is in the Olympic Village ☺️
Pinnacle Hotel Whistler
4.2/5112 Reviews
Welcoming staff, comfortable bed, and the large jacuzzi tub was just what I needed. I only stayed one night, but the kitchen seemed like it would be functional and nice if staying longer. Furnishing and decor a little outdated, if that matters to you (doesn't to me). The room was quiet and I found my stay restful.
Aava Whistler Hotel
4.1/5115 Reviews
We stayed in the 2 bedroom suite for 3 nights and all i can say is WOW . Super impressed by the size and cleanliness of the suite .Big and comfy king size beds and spacious bedrooms. Huge windows in the main living area and huge kitchen . lovely heated pool and hot tub were a bonus . Steps and i mean steps from the Whistler Village and all it has to offer . We didnt take the car out of the parking garage at all the time we were there .We would definitely stay here again .
Tantalus Resort Lodge
4.1/5103 Reviews
We had first stayed at the Tantalus Lodge about 13 years ago and had a wonderful experience. The facilities are somewhat dated, but very clean. They provided the proper bed configuration for our family. By mid afternoon of the first day, we still had not received housekeeping services, even though the website states daily housekeeping and there was the usual card in the bathroom about reusing your towels. I called the front desk, and was told that housekeeping is only provided on the 3rd day. Since we were only staying 4 nights this seemed a little silly, but I did not say anything. However, no one ever showed up to clean our room. The trash was overflowing by the time we checked out. There is a full kitchen, and we only cooked breakfast. Imagine if we had cooked dinner too! Guests should be notified at check in what the policy is, and a procedure should be implemented to handle trash. In addition, the towels were extremely flimsy, and difficult to use so many days in a row.

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Hotels Quick Overview

Highest PriceS$ 3,299
Lowest PriceS$ 118
Number of Reviews3,566
Number of Hotels1,007
Average Price (Weekdays)S$ 397
Average Price (Weekends)S$ 479

More About Whistler

Looking for hotels in Whistler? Trip.com is a great place to start. On Trip.com, it's easy to search for hotels in Whistler. Located in Canada, Whistler is a well-known and vibrant city. While traveling to Canada, Whistler is one of the most popular destinations.

Whistler is the primary airport in Whistler.

There are 120 hotels in Whistler on Trip.com, including luxury, boutique, and budget hotels. Whistler has high quality and low-priced hotels. You can spend one night at a nice hotel for only 176 SGD. There are 4 five-star hotels in Whistler at an average price of 257 SGD per night. There are 31 four-star hotels in Whistler at an average price of 187 SGD per night. There are 53 three-star hotels in Whistler at an average price of 158 SGD per night. There are 3 two-star hotels in Whistler at an average price of 36 SGD per night. Whistler has many well-known chain hotels which are suitable for both business trips and vacations. Hilton is the top choice of many travelers in Whistler. Hotels under the Hilton brand are a good choice. Fairmont Chateau Whistler is one of the most popular hotels in Whistler. Many tourists also stay at Four Seasons Resort Whistler.

In the city center of Whistler, you'll have easy access to Whistler Library. You can choose attractions in Whistler that are perfect for a weekend getaway, such as Water Ski. The most famous attractions locally are Whistler Mountain, alta lake, Scandinave Spa. With a developed commercial area, visitors can head to Whistler Hat Gallery, MarketPlace IGA for a great shopping experience.

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